O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shannon Mahan
a year ago
Wade is so cool and knows all of what he is talking about. And is humble. And can explain mechanics. And does mechanic. Works in his own car. And is dependable also remembers everything from four calls ago concerning things prior on the same car. He is beyond helpful. And can save a person a whole lot when a worker will take the time to explain what u really truly need to buy. I might have tears upon leaving in gratefulness of his thoroughness and time.

  marsha Townsend
3 years ago
Call to see if the part came in that I ordered waited 15 minutes on hold Then they said They weren't sure if It came in or not and I would have to come up there Which obviously was annoying Because I was 10 miles away

  Patricia Edison
5 months ago
You have to do them like you do fast food drive thru check what's in the bag before you leave because 9 times out of 10 the wrong part is in there

  Randell Edison
5 months ago
You know the spot that the madill O'Reillys is at would be a perfect spot for a parts store they have left me stranded multiple times with the wrong parts.

  Wendal Boggs
5 months ago
The employees are very eager to help and Michelle the manager is always on top of things

  David Hulme
a year ago
These folks made sure I got the best possible battery for my car, then they offered to install it so that I wouldn't have to buy (another) socket set. Super fast and friendly, wish every place I shopped was as good

  Kaylon Madddox
2 years ago
I don't know if it's all O'Reilly's Auto Parts stores or just the one in Madill Oklahoma and Ardmore Oklahoma.But apparently every employee at each of these 2 particular stores either has broken arms, or need to be replaced with people who actually value the food on their tables. I've called both of these stores repeatedly for 2 hours straight. Now I'm driving 15 miles to the nearest one which is in Madill.So I go in, and I'm so angry I say the first thing on my .ind "what's wrong, you people don't know how to answer the phone??"The kid says, " well, we have been real busy" I said " busy or not, do u know how many customers you lost just today bc you ignored the phone? Next time, pick it up and ask them to hold" .While I was getting help. Their phone rang.....they ignored it. I told the guy helping me to answer the phone. That u didn't mind waiting for a moment. He still ignored it.BYE BYE O'REILLY'S!! AUTOZONE...PLEASE FORGIVE ME

  Dakota Tofpi
2 years ago
I purchased some oil and a filter with a 100 dollar bill and got my change back(or so I thought) he handed me 3 ones and a 5 with the 5 on bottom so I'd think it was 20s underneath. I called the store and they told me to come in so we could clear it up. The person who checked me out was already gone of course...so now I have to wait till Monday to talk to the real manager.

  Paul Robinson
3 months ago
Store 311 to me is the worst.....no talent, no bosses...no help to anyone...better off driving to okc or dallas....always gas to order every part you'll need.

  D R Ferdinandsen
3 years ago
The kid helping me didn't know what he was doing, he even messed up getting the oil. Told him I needed 2 gallons and2 qts of oil. Had to get another employee to help. I will do all my business at Napa from now on!

  Tiffany Robinson
6 years ago
Michelle was great. She knew exactly what I needed. She even installed my wipes blades in the rain. She was the first one to greet me as I walked in. And took her time helping me.

  James Price
4 years ago
I moved to this area a year ago after 28 years on the road in an RV. I seen it all and used O'Reilly auto parts in several states and nothing can compare with the service I have received at the Madill O'Reilly's store. Everyone has been friendly and has went out of their way to home me the best service. Everyone knows no one can please everyone all the time, and I'm sure some of these service complaints on this page is from jerks that can not wait for the staff at O'Reilly Auto Parts to wait on other customers that came into the store before them. I have met some of them and they sure are not on my friends list.Madill O'Reilly's. You are the best Parts store in Southern Oklahoma !!!

  Megan Dietz
a year ago
Went in to get a fuse for the running lights on a new boat trailer and they were out of stock. When asking for suggestions/directions to another place for said fuse, he couldn't give me any but gave me the advice to just "ride the brakes" to compensate for lack of running lights.

  James Hancock
4 years ago
Getting help with a problem is not always easy there, staff isn't always friendly. I've had a lot of bad experiences with their lower priced reconditioned items. I finally started going a little further down the road to Jimmies Auto Supply.

  Stanton East (Stan44)
7 years ago
the staff is great, price rang on some of their parts seems steep and un-needed when you can go down the street to atwoods or walmart and get the same parts and such for lower prices. though if you're looking for a part more exclusive to your vehicle such as an alternator than i'd recommend going here and checking it out. always shop around though motorsales has great prices for parts and labor if you're wanting to be a little lazy. o'reilly's isn't a terrible store i prefer autozone. not gonna lie if you're playing the radio and the o'reilly ad comes on it'll drive you bonkers! again great staff at this location friendly helpful and they know what they're talking about.

  nancy carey
2 months ago
Very helpful staff

  Christopher Rouse
6 years ago
I have always liked O'Reillys , their alternators and starters (remanufactured) are of excellent quality and price. Also,they usually have the right Wix filter for any application,and Wiz are hard to find...

  Billy Curtis
a year ago
They have a very capable staff and a wide selection of Auto Parts

  John O'Hanlon
a year ago
Very good response went in bought a battery they put it in very easy very quick appreciate them

  Brad Sharp
2 years ago
The guys were pretty nice but not very knowledgeable When it came to looking up the parts I need For my vehicle.

  John Kidd
a year ago
This is my go-to parts store. The staff is very friendly and helpful.

  JFK s Ass
4 years ago
Horrible customer service & was very rude. I stood in the store for approximately 10 minutes & was not acknowledged. When the person working behind the counter saw me he looked right at me & answered the phone. I will not be back.

  Peaches
2 years ago
The inside was clean an the dudes that worked there were very helpful...an polite

  Outlaw Fishing
a year ago
Always friendly go to place in town when I parts or a special tool

  Josh R.
6 years ago
Paid for a part I needed the next day, they assured me it would be there by 8:30am. Came in at 9, they said it would be there by noon. Came back at 2pm, they said it wasn't coming, they could try to order it again. Second time something like this has happened, won't be back.

  Dennis Thompson
6 years ago
Will not ever buy from madill O Reilly's they do not honor their return policy bought some lug nuts put them on they were wrong and wouldn't exchange or return

  Johnny Weir
2 years ago
They had the parts ready for me to pickup when I got to their location.

  Julie Palmer
2 years ago
Great got my car parts. Very helpful

  Jimmy Rupp
5 years ago
Good service, always find out what I need to know, or find what I need most of the time.

  Matthew Moeller
2 years ago
Didnt have loner tools like they advertise and store is a mess