Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kirsten Tautfest
4 days ago
On the day of the eclipse, ine of my tires picked piece of metal and had a leak. They were on our route and got me in quick for a simple repair. Great service. All the staff was friendly. Clean shop & front of house. Thank you.
Robert B
5 months ago
Very helpful on point with timeline reasonable pricing for mechanic work and Towing had multiple Vehicles worked on here communication was great as soon as they found something wrong they let you know that same exact day all around good workServices: Tires, General repairs & maintenance, Auto brake repair, Engine repair, Brakes, Air conditioningServices: Tires, General repairs & maintenance, Auto brake repair, Engine repair, Brakes, Air conditioning
Robin Moore
a year ago
It was the worst costumer service and negligent auto repairmen service I've ever experienced. I requested to fix what was the primary problem which that being the water pump and the heater when that was fixed so they could start the vehicle I ask for a full diagnostic on the engine to see if it had good compression and was in good enough shape to invest any money into it, an give mean estimate on that.it turned into 3500. Of everything but check the motor out they never even test drove it. They took total advantage of me. I wouldn't recommend them to my worst enemy.Services: Steering & suspension repair, Auto water leak repair, Steering & suspension replacement, Electrical, Auto engine diagnostic, Wheel alignment, Brakes, Auto maintenance, Battery
John Mccoy
7 months ago
Changed water pump forgot to put water/anti- freeze back in it blew head gasket.Said it was already blown.NOT TRUE !had it done for preventive maintenance.The radiator drain plug was not in radiator. UGHUpdateI drive by this place daily and when I do. It just makes me mad every time I look at that place.They cost me thousands of dollarsAnd I had owned it 20 years.
Bob McKeighan
2 years ago
Dillon and Annie did a great job taking care of us. They were friendly and courteous. Very reasonable prices. I'm from Kansas City area and they treated us well. Would recommend them to everyone.Service: Air conditioningService: Air conditioning
jolly GIANT
2 years ago
It was an average shop. The guys will come in and tell you exactly what is happening and they try to call you if anything changes, except for when your part hasn't come in so you drive all the way to the shop to find out you have to wait three more days for it to come in and waste a whole day of work thinking it was going to be done then. Other than the occasional lack of communication it's a great place. 8/10 recommend
Howard Woodard
10 months ago
Great people who did a great job fixing my ford edge. I highly recommend them they do great work.
Stacey Ward
2 years ago
Of the three times I ve been to Heavener Auto and Tire, they ve made mistakes twice and blamed me. The first time, my debit card wasn t given back to me after my payment was processed. After returning to the shop to get it, I was told it was handed back to me (it was not). As soon as I left, I was called to notify they it was suddenly found in the parking lot. At my second visit, I set up an appointment for another day at 10:00am. I arrived on the set day and was notified that my appointment was at 1:00 and they wouldn t be able to help me until then. I m new to the Heavener area and I m looking for quality work from a company with integrity. The work I received has been great, so far, but I refuse to continue to work with a company whose employees won t stand up for a mistake that they made and then blames the error on the customer.Services: General repairs & maintenance, Oil change
Rachel Pennington
3 years ago
I've been taking my Jeep to be serviced here for nearly two years. I love how professional and quick they are. They worked with me to find the best new tires and performed my 36,000 mile checkup and oil change and had my Jeep back to me in no time. I won't go anywhere else. I highly recommend Heavener Auto and Tire!
Mark Kind
3 years ago
Ray's shop not only fixed our brakes, Ray himself and a wrecker driver rescued us, our Ford Escape, our camper, and our dog from the mountainside where brake failure left us stranded. We weren't far from the main road through Winding Stair Recreation Area, but we were on a fairly steep gravel/dirt road a few days after the big thaw came to Oklahoma during the first week of March. We had found a campsite right before we noticed our brakes had failed, so we opted to sleep over before calling for help. We were going to need help anyway because the Escape had previously quit climbing on one of the hills, forcing us to find the campsite. We were on an utterly deserted road overnight -- no traffic passed us in 18 hours. We had cell service, and the next morning we called around to Mena and Muse, but only RC Wrecker at Heavener Auto and Tire was willing to make the trek up the mountain to us. Ray called me back, and based on my explanation of the road and car trouble, he came out with a 4x4 Dodge 1500 and a roll-back wrecker to ensure we had enough versatility in recovery equipment to cover our needs. Sure enough, we needed the Dodge to pull the loaded wrecker out of a muddy spot. A short trip to Heavener, a couple hours in the shop, and we were good to go. Warm hospitality and great conversation were complimentary. Thanks, Ray and crew!Service: Brakes
Julie French
4 years ago
My family and I are from OKC and were on a week long camping trip at a nearby lake and came into town on the 2nd day for some forgotten items and a bite to eat... low and behold we had radiator trouble as well and were sent to this shop for repairs. The staff was incredibly helpful and kind. I was certain this was going to ruin our vacation. I honestly feel like this shop went out of their way for us. The part was picked up from a nearby town and the car was fixed 2 days later. If you're in Heavener and have car trouble I reccomend this shop. Even the wonderful waitress at the Southern Bell talked them up and said we were in good hands. Such a kind and friendly town!! We will return ( but hopefully not for any more car repairs!! )
Patrick Smithers
2 years ago
A truly good bunch of guys who know their stuff and don't try to upsell you a bunch of other items. You say fix the radiator, they fix it and inform you that you need the fan replaced. But don't argue and try making you get one. And the owner will do whatever he can to help you. And I've learned that there's not much Ray can't do.
Kyle Page
4 years ago
I called before i went and was given $20/tire on the phone. Went in and they wouldn't honor that price. They said $25/tire. They were used, 5 year old tires. Then at checkout he said the price was $55 plus tax and charged me $60 in the end. They didnt mount them, I picked up the two tires to take home and mount myself.Wouldnt recrecommend them if you expect someone to honor their prices. This isnt the first time they've treated customers this way.
Stephen Golden
2 years ago
Friendly people. Great service! They got my tire repaired and oil changed while I waited, on a walk-in basis.
Clancy R
4 years ago
Towed in, was quick and fix was too. Ray was nice and courteous. I have another fix and already have an appointment.
Kathy Welch
2 months ago
They did a great job fixing my vehicle but labor was pretty expensive
Shelas Grooming
2 years ago
We use them all the time they're a little pricey on their tires but other than that they do a good job and their Fair
Billy Jack Johnson
a year ago
Friendly gets me in and out explains what I need and what I don't an good pricing.
Heather Woodard
10 months ago
Honest, affordable work!!! Highly recommend!
Mary Cranfield
2 years ago
People are friendly they do a terrific job especially the tire man.
ricky clement
a year ago
Quick, friendly, efficient, and great prices!
Ramona Howell
2 years ago
Rescued us when we had a flat on vacation. Quick response. Thank you!!
Emily and Shelby Bartow
a year ago
Really helpful, quick and affordable
Erik Smith
a year ago
Everyone there was really nice and helpful
Ola J Pyle
4 years ago
Good friendly service, good service and not to high priced
Kelsey Dry
3 years ago
Quick service and great southern hospitality. :)
Sabrina Louise Haworth
11 months ago
Great service and friendly service.
Debbie Lloyd
4 years ago
These guys stayed late for me to fix my glat tire! YES!
Dee Smith
5 months ago
Good Job
Rick
a year ago
A Great deal every time !!!