Northcutt Auto Outlet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeremy Elmore
4 years ago
Highly recommend them we bought a 2014 low mileage truck. I ve always been skeptical about buying used vehicles. And my fear cam true when after 4 days off owning the vehicle the A/C compressor locked causing my engine to shut off. This is a freak thing that doesn t happen very often. We signed a as is when we bought the vehicle. So I expected to be screwed with this truck. But to my surprise Brandon the sales manager told me it would be taken care of and gave me a loaner truck. I can t be more happy, they were all very respectful and treated my pregnant wife and me with a lot of respect. They have made a customer for life I couldn t be more happier with the whole experience. Thanks Northcutt I look forward to doing business with you all in the future.Happy Customer!!

  Kayla Trahan
5 years ago
I purchased my 2017 Dodge Journey on Memorial Day 2018. The process was extremely easy, I was on the lot for less than an hour total! Ryan Martin was my salesman. After about a week, I noticed that my back two tires were not in the greatest of shape. I got ahold of Rich Fuller, and he advised me that it would be taken care of. I took it in to Stephen Gross, and he set me up with a loaner vehicle to drive. Rather than replacing just the two back tires, they ordered me a new set of tires. I am more than satisfied with my experience! The whole team at Northcutt Chevrolet Buick Toyota were extremely polite, and have definitely earned my repeat business. Thank You!!!

  Claire Danley
5 years ago
This review is a year late for a reason, I like to wait a good year after buying a car just to give it time for all the issues that were hidden to come out. To my delight, there have been no issues with this SUV. I bought a 2006 ford expedition. I am absolutely in love with this SUV. It has taken me to the beach, and all over Texas really. Enough about the car I am over the moon that it has worked out, and clearly, I love it. Moving on to the customer service, the service here is absolutely on point. From day one Willie and the financial department guy (cannot remember his name) have been the kindest people. Determined to get me in the car I had my eye on. They even drove it to me! From Oklahoma to Texas. From the day we bought the car to now I have received cards for holidays, including my birthday. They are truly like family and from this point on this is where I will be buying my vehicles and my children s when they come of driving age. Thank you Northcutt Auto you have really blessed this family.

  Amber Austin
4 years ago
Great experience. Brandon is the best! I had my Jeep on consignment for about 3 months never got a call from dealership about anyone offering to purchase(They had it marked way high). So I went and got it and took it to Brandon and in less than a month he had it sold. I definitely recommend checking them out. Thanks for your help.

  Jose Arechiga
2 years ago
Bad Service. Sercice manager sent my wife home with another man. Because she forgot hee billfold. Risking my wife of COV ID 19. Putting her on danger. Would not let her use her own vehicle. We trust them with our 20 000 dollars on a vehicle shet prefered to loose a customer r over 60 dollars. Evidently she did not knew that .my wife. Bought that vehicle and another brand new and was a good standing customer. Needless to say we will not be servicing f our vehicles or buy any more from.North cutt. It was an insult towaeds .y wife a slap on the face towarda me.

  k sarge
4 years ago
Be aware of this dealership with their consignment vehicles!! We had a local dealership here in Amarillo Tx purchase a car from them.. it s been 2 months and we still have not seen a title from them which is needed to register our vehicle!! Multiple people have made multiple attempts and not one person can figure anything out in regards to where this title is!!!! We have been trying to get this title since 2 after purchasing the car, we are now being penalized by the county for not be able to register the car since title has to be in hand to register the car! This is starting to piss off all of the wrong people and they are fixing to have a lawsuit on their hands. They were paid IN CASH IN FULL... there is no damn reason we shouldn t have this title yet!!

  Chris Sargent
4 years ago
Purchased a used Dodge Challenger from northcutt through a trade and deal with my local chevy dealership in my home town, purchase from my dealership went smooth, now two months later northcutt has still yet to produce the title to my dealership to apply for permanent registration, with my dealership plates expired. Several attempts have been made from my dealership to get the title from northcutt, only to receive the run around each time.

  Jeff Turnbow
a year ago
Great place to purchase a pre-owned vehicle. Great selection of like new, one owner vehicles. If they don't have what you want they will try to find it for you. Give them a try the next time you are in the market. Good people!!!

  Anthony Martinez
a year ago
Not much selection sold what I was looking for I took my information and promised to call back if they got another

  Kelli Plunkett-Pichardo
4 years ago
Great guys that work there. Very friendly & willing to go above & beyond to help you out.