Silver Star Imports, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charles Steger
a year ago
Historically, when I am looking for a mechanic, I never trust anyone who says they can "work on anything." I want someone who specializes in the specific make of the car I am having serviced. My priorities when choosing a mechanic are:1) do they know what they're doing? Do they work on Mercedes-Benz? 2) are they honest, fair, and reasonably priced? 3) are they passionate about what they do? Are they passionate about, not only cars, but Mercedes-Benz? 4) do they communicate well? I have owned two Mercedes-Benz in my life over the past 20 plus years and Silver Star Imports has been a great resource for both of them. They have always been honest, upfront, and reliable. No issues. No complaints. Recently, however, my son purchased an old C230 for his first car. It developed a problem and is needing service. We had it towed to Silver Star Imports for diagnosis and determined that it needed a few jobs performed. Parts needed to be ordered, which was fine. However, the entire process took 3 weeks with no real communication. I called a few times along the way and rarely was able to actually speak with a representative from the shop. I had to leave messages and generally did not get a response. That being said, I fully and wholeheartedly trust that the job was done correctly. The job was done at a very reasonable cost. I appreciated and enjoyed getting to converse with the mechanic, to learn more about him, his background, and his respect and appreciation for Mercedes-Benz. He went above and beyond to ensure I understood the mechanism of what was happening.That being said, if you want the job done correctly and you are willing to be a little patient, this is the place for you. If you need a little more hand holding and or need the job done yesterday, maybe ask a few questions before you commit. I will definitely be going back.

  Gregory Mathes
4 years ago
We picked up a project car, 1986 Mercedes 560SL that had been sitting in the garage for almost 20 years occasionally being started and driven around the block. We had it towed into Silver Star Imports not knowing really what to expect. Michael kept us advised all along the way with recommendations and updates. He returned a vehicle to us that performed nothing like what we dropped off to him. His passion for older Mercedes is second to none.Our vehicle was returned in top running condition and under budget. Silver Start Imports will always be our "Go-To Service Center".

  Dave Thomas
a year ago
Just had an awful experience at Silver Star. Was charged $149 for a check engine light that I didn't request and $600 to replace (6) spark plugs and air filters. I brought my own filters and plugs, so that didn't even include the parts. Then when we were leaving, my wife started the car, and the engine revved up and red-lined the tachometer, almost ran into the car parked in front of us. Not Good , not going back.........dt

  myka miller
a year ago
I absolutely love this place! My Mercedes needed the thermostat replaced and Silverstar got it done quickly and at a reasonable price. They went above and beyond the bare minimum and made sure my baby was taken care of. I will continue using them as my mechanic to keep my car happy. 100% recommend.

  Meshell Macon
a month ago
Should probably update the name! Called to schedule a service for my Jag and the lady said oh, we don't work on Jaguars!?

  Bryan Schulhoff
4 months ago
Mike is the man! Incredibly knowledgeable on old school Benz s. Seemed very fair and honest.

  Jordyn Jones
2 years ago
Silver Star Imports was worth the 1.5 hour drive for me to have my AC checked out. He knows his stuff, was a breeze to get scheduled with and he explained things to where I understood what was going on! 10/10 will recommend him to anyone and everyone I know.Service: Air conditioningService: Air conditioning

  Shea Jewell
3 years ago
Cannot say enough good things about the customer service at Silver Star!! I also appreciate how quickly he got my car in. An extremely fair and trustworthy business. I will definitely be coming back for any future work I need on my car!Service: BatteryService: Battery

  Elle&Max's Mom
5 years ago
Highly recommend Silver Star. I have an 09 Lexus gx470. Whenever there is an issue, I call and talk to Jim. HE ALWAYS knows what is wrong, but suggests that I bring it in for them to look at. Service is done in a timely fashion and they always call first with estimate, ect.It is such a nice change from high pressure dealerships that always seemed to find so many things that "needed repair".I believe that Silver Star does great work and is very honest.

  Susan Shoemaker
3 years ago
Made my appt. Called to check on it & was told they hadn t gotten to & would need to schedule again, after they had the car five hours. Scheduled again. Took in at 7:30am. Called to check on it & schedule our other car, got recording. Left message. They called back after 2:30 & said they wouldn t have it done by 5. I asked what had been done, answer was nothing . When Jim owned this business it was great. Will NEVER GO BACK. Not professional. Waste of time.

  mike Dossey
3 years ago
Thanks Silver Star Imports for the great service. Michael & his Tech repaired the suspension on my SL600, which is no easy task evidently since I looked for a reputable repair on the far SW side of OKC and couldnt find one to take on the project! Im happy we took it to Edmond! Michael repaired the suspension and one other huge project, then a couple smaller ones. I believe his final invoice to me was 80% of what a dealer would charge, plus the great personal contact and experience, thanks Michael!Services: Electrical repair, Tires, Steering & suspension repair, Auto engine diagnostic, Body & Trim, Wheel alignment, Oil change

  Dorothy Woolbright
a year ago
The factory trained mechanics at Silver Star motors are experts in what they do! I ve always had the best service and professional help from Michael Rush and his crew.

  Austin R
4 years ago
Great job. They got my car in when they said they would and called me in a timely manner with the recommendations and weren't pushy to complete all of them and described which ones were necessary at this moment and which ones could wait. Friendly, helpful, and organized.

  manne pavan
10 months ago
They charged 234$ for check engine light checkingThey cheated me. added amount twice in bill.

  okcattleco1
5 years ago
5 Silver Stars. They diagnosed my problem and fixed it in a couple of hours. Turned out to be front struts; ride improved and no noise. I thought it was a wheel bearing going out...wrong!

  Sharon McKay
5 years ago
It s a dependable place that I feel will take good care of my carThey make us feel like we re their only customers. They are efficient and professional. The best place In Oklahoma to take my car

  Ronald Groves
3 years ago
Second visit and couldn t be more pleased. Timely and professional service at a reasonable cost. Very friendly staff. Have found a home for my Mercedes.Service: Steering & suspension repairService: Steering & suspension repair

  Brad Pikula
5 years ago
Great place to deal with. I've had them do the last services on my vehicle and it's been done on time with absolutely no surprises on the bill.

  Stacie Nguyen-Paradise
5 years ago
Jim and his staff are wonderful! Always an A+ service when I bring my car in for maintenance!

  Dane Johnson
4 years ago
Great service! Would've been 5 Star if someone would've called me about the solution. Not a big deal.

  William Sutton
5 years ago
Friendly, very at home atmosphere, they did what I asked them to do and did not try to up sell. I don't think you could ask for a better place to get service.

  Kathy Bridges
3 years ago
Silver Star has always done a great job with our Toyota 4Runner!

  Vickie Kahkesh
5 years ago
Always great and timely service! I ve been using Silver Star for 2 years.

  JFK KA
a year ago
Very good team...Moh smart man.

  Michael Peters
6 years ago
Great Lexus service. No pressure for extraneous repairs.

  Scott Dye
a year ago
Replaced Driver's side front parking lightService: ElectricalService: Electrical

  Yaman Siham
7 months ago
Great service!

  Jay McCown
2 years ago
Outstanding, Friendly service.Services: Transmission, Battery, Oil changeServices: Transmission, Battery, Oil change

  Greg Pearce
2 years ago
Small and helpfull

  Anthony Fletcher
3 years ago
Excellent service