NAPA Auto Parts - Triple B Automotive, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Landon Jelley
4 months ago
DO NOT GO HERE...my brother had windshield wipers put on and the employee left the old windshield wipers IN THE ENGINE OF MY BROTHERS CAR ... Causing the car to overheat and have to be towed to a dealership. After finding out they left the windshield wipers by the engine they said would reimburse him and now they will not pay for out $400+ work that had to be done on his car for their mistake. DO NOT GO HERE

  Brian Bunch
9 months ago
Bought a rear rotar for 2016 silverado. During the repair process determined replacement was not necessary. I am from coalgate and am not in Durant often so I called NAPA stores closer to me to see if I could return to their stores and I could not because it was not just at their store. So it was almost 3 weeks before I was able to return to NAPA in Durant where purchased .The rotar was still in the box and plastic but the edge of the rotar nearest the open edge of the plastic had some surface rust on it which not uncommon for a rotor to do. The man with the final say would not honor the return becAuse of the small amount of rust even after I offered to polish it back shiney stating he would not be able to sell it!!So I have a brand new rear rotor for my Chevrolet that I do not need but whatever O'Reilly's or AutoZone from now on might not be as good a quality but you can always return it in their guarantees are good.!!!

  John Seitz
2 years ago
I am from Missouri and I have a 81 bus. Blew the starter here in durant on the exit to the highway, 3 almost 4 miles away. After calling other stores that claimed to deliver that wouldn't without a shop pin. Cory with NAPA went above and beyond delivering to stranded motorist. He also took the core for us and gave us the core return price so we wouldn't have to come back. If that isn't make the world more Happy, Wholesome and Peaceful well I don't know what is. Thank you so much for the NAPA Know HOW!

  Kenny Kay
3 years ago
Called ahead for availability of part. Yes we have it and it will be on the counter waiting for you. I got there and they have no knowledge of the conversation. They see that they took the call. Not one of these employees would acknowledge having talked to us. Pretty poor service. They are pitiful excuse for employees.

  Scott fromOklahoma
4 years ago
I wasn't sure what was wrong but my brake lights wouldn't go off. I had a few ideas but wasn't positive. After seeing me outside the NAPA he started trying to figure out the problem he came outside & helped to figure it out. Had just what I needed. We got it fixed and were back in the road in 10-15 min.

  Michell Campbell
4 years ago
The place was clean, the guys were super nice, very quick to help me, younger guy may need to catch up on their online website, didn't realize they gave a discount for picking up in store!

  Kathy Mirowitz
6 years ago
Great parts store with great staff!! Store is clean and kept organized. If they don't have what you need in store they will order it for you. If you want good help ask for Susie! She's the best!

  James Baker
2 years ago
Craig at Napa in Durant was extremely helpful when my car battery died in the McDonald's parking lot as I was passing through on the way to go backpacking in the�Ouachita Mountains�of�Oklahoma. Craig recommended Mud Monster Garage, who promptly showed up and jumped the car so I could drive to Napa. Craig went above and beyond expections to locate a battery since they were out of stock. He replaced the battery and tested the charging system to make sure there were no other issues.Within 30 minutes I went from being stuck in McDonald's parking lot to having a new battery and being back on the road.Hats off to Craig and Napa of Durant! Thank you very much!

  sheraine Jones
6 years ago
I have always received great service here. Susan and David are great people to deal with and make your experience easy especially me being a women and needing there help.

  Randy Blue
2 years ago
Salesman named Craig was very knowledgeable and extremely helpful. If all salesmen were like this the world would be a better place !!!

  Ronald Kiersey
a year ago
It took several tries for them to get me the correct part. But the correct one came in quickly.

  Robert Hoyt
a year ago
Great place with knowledgeable people. You can t go wrong

  Robert Story, Jr.
7 years ago
Great Customer Service!! Friendly staff always helping to get you back on the road!!

  Matthew Roam
2 years ago
Always the best service. Guys working are quite knowledgeable.

  Trent Townsend
2 years ago
Been buying from this particular NAPA for about 35 years. Good people

  sir jaime roland ruiz
3 years ago
Would of been 5 stars if not for the Bad Customer service.

  Johnny Weir
a year ago
Didn't have the parts I was looking for, but told me were to go get it.

  Eric Jones
6 years ago
Always quick to help you find whatever you need. Very knowledgeable about all different kinds of vehicles.

  Tyler Ross
6 years ago
Great people that actually know about cars and trucks. They dont rely on the computer to tell them what is wrong.

  Danny Mesa
5 years ago
Very nice people they know what you need to do

  Jack Tarner
2 years ago
Went in for directions, they got me right to my destination. Thanks Guy's !

  Billy Reynolds
9 months ago
Very helpful staff

  brad creason
a year ago
Thankfully they had the parts I needed. Thanks napa!

  Paul Rich
3 years ago
Good place to get hard to find auto parts.

  rebecca backschies
3 years ago
Sold me the wrong key fob. Should know what parts go with what model car.

  Roy Jordan
5 years ago
Walked in and no one would wait on me, one was on phone the other 3 were talking to each other

  Mike Mintz
2 years ago
Good customer service kinda over priced

  Robert Watkins
7 months ago
In and out with correct parts.

  Rhonda K. Hoover
6 years ago
Mom and Pop exceptional service with great parts availability.

  Roger Belk
6 years ago
Good auto parts store and good customer service.