Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Craig Murphy
a month ago
Vehicle was there 2 months. Then was quoted a ridiculous high estimate. Did business with Bob years ago. Had no problems then. This place sucks now!
matt lewis
6 months ago
Truck has been there for 5 weeks. Every time I call they tell me they will call me back. They don t. Last two days no one will even answer the phone.Update!!!My truck was fixed! Went I went to pick it up the control panel for the AC/heat was loose and fell back into the dash when I first touched it. The mechanic was standing there and said to my face I didn t break that . Part of the repair I had just paid $700 for included him having to take the entire dash off. It absolutely was not hanging 2 inches into the dash when dropped off. We are now at 6 weeks and counting.
Christopher Dawson
4 months ago
Friendly service, very fast.... I was impressed. Price was great too. Will definitely recommend to others and have services performed here in the future.
Vicki O'Neal
3 months ago
Very nice. Got my car in and out. Everyone was friendly and car is running great.
keith upton
8 months ago
Had a appointment for a 8 hour job dropped off Monday so it can be started Tuesday wendsday still no call and won't answer phone or messages called Thursday still no answer Friday afternoon I get a call about the part was wrong they decided to go to the dealer to get the "correct" part without authorization he also told me that one of the mechanics was coming in Saturday to finish it up and I could pick it up Saturday drove by the shop and every bay is closed down so that was apparently a lie this is the second time this has happened to one of our vehicles will not ever return at this pointService: A/C installation & repair
Beverly Roof
2 years ago
I was pleasantly surprised with how efficient this place is run. These young men are amazing and do is the entire crew. All of them. Including the 2 dogs and cat that were all there to entertain and amuse me while the guy (I cant remember the name, apologies) worked to make my car safe and more efficient.Thank you bobs auto!
Williama Baca
a year ago
Tried Bob's Auto for an issue I was having. I was a little shocked at the cost of the repair. It was an electrical issue and I understand the time it can take to track these issues. Well, after having it for a week, they finally had it fixed. So I thought. So took it back, and they couldn't get it to act up. After another week or so, it acted up again so I took it back. They had it another week. Only because I travel. Not because it took them that long. Well, this time he found the problem. I was fully prepared to fight any charges they might have wanted to charge me. But to my surprise, they didn't charge me a dime. Thank you Bob's Auto for being a stand up repair center. If anyone knows me, I do not trust mechanics. So, the reason for only 4 stars is their lack of updates. A courtesy call is always appreciated. I fully recommend Bob's Auto!
Chris Lovell
a year ago
It's a family owned mechanic shop IveBeen going there since I was a kid my dad used them an I used them as I grew up getting to know them they have always been professional courteous an get the work done in a timely manner as long as the parts come in I Will always try to use them for my repairs whenever I'm able to bring in my vehicles if I got the gas I, LL go a 100 miles to have them do my repairs that's How much I believe in there work ethic an much respect for this shop
Becky Johnson
4 years ago
Fantastic service, superfriendly, fair prices. My car had an oil line leak in the way through town and Bob let me bring in the car even though he was already closed and let me (and my two german shepherds) wait there until our ride came. He had the car fixed the next day and it works great now. Thankful I found this place!
Alycia Mayo
3 years ago
I ve never had bad service here before. But I had my knock Sensor repaired here and after a day my check engine light came back on. So I had my light checked it was my knock sensor again so I call them telling them this. They then tell me it must be the wiring or something else and gave me the run around. I also called about a month later and wanted my receipt but never got it. So finally I take my car to a different mechanic and who ever put my knock sensor in BROKE it putting it in!!! I call and tell them, they then tell me I need to bring it back to them to get it fixed. Why would I do that it if they are the ones who couldn t fix it right the first time?!?!? Thank God I didn t bring it back to them after calling the first time if I had I would be paying for all the wiring to be redone instead of them fixing the part they broke!!! The part they put on my car was a after market part as well!!! I ll post my receipt when I get it back!! I just gave them 130 dollars for nothing.
mitzi botkin
3 years ago
Bought tires from them had vibration charged for rotation and still vibrating back in balanced tires another 60.00. Starting cutting out had spark plugs changed in December. Car cutting out still took in yesterday and they charged 90.00 to clean spark plug covers. Taking advantage of elderly women. I told them I would never take another car to them. Change oil 2 times a year 08 Grand Marquis less 60k using high mileage synthetic oil she doesn t put 3k a year on it 100.00 oil change. We re done with Bobs Automotive.Services: Tires, General repairs & maintenance, Auto engine tuning, Oil change
Lisa Wright
a year ago
They have the best mechanics that I have ever been to I recommend them for anyone if you're having problems with your car.
Raymond Grieves
2 years ago
Nothing but good work going on here. Fair prices. Convenient secure location. We've done business here for 20+ years.
Survivor Fatman
2 years ago
This is a great auto repair shop it was passed down from father to his sons and they continued the same treatment and respect that they always have prices are good and willing to work with you on what you need done
Ashley renee
3 years ago
Very rude unprofessional took more then 2 months and still did nothing to the car so had to move it to a different auto repair. Worst place ever would use them again.Services: Steering & suspension repair, Air conditioningServices: Steering & suspension repair, Air conditioning
Jenine Owens
2 years ago
They helped us in an emergency and got us back in the road in a few hours.... very friendly and good service
Brandi Myers
10 months ago
Would never..ever take my car here... u won't get it back
John Reynolds
3 years ago
I had a new engine installed and it was not installed correctly they did not put a ground on the motor so now all my freeze plugs are leaking and also they colasped my motors mounts
Bobby Holt
2 years ago
Never work on my car I had to find parts and go get them.liers.never use them again.worst place I ever took my vehicleService: TransmissionService: Transmission
Mccaffrey
3 years ago
Great people that do great work. Problem solving not just throwing parts at it. Highly recommended
chad Finley
10 months ago
Great service and a great bunch of guys
kathy skinner
6 years ago
The people there are so friendly. Very reasonable in their prices and are prompt.
Rebecca Sewell
2 years ago
Always helpful, honest and friendly!! Highly recommend for automotive repairs
Juan C #JesusLovesYou
5 years ago
Great communication and got the job done at a good price without having to travel to another area
Jamie Macfarlane
a year ago
If you need auto repair work done this is your go to place.
Donnie Phillips
2 years ago
Great one they ar very helpful and nice
Michael Ward
4 years ago
Love Bob's, the mechanics are extremely talented. Only place I'll go to in Cleveland.
Larry Vandever
5 years ago
good people do good work alittle high on prices
Sharon Floyd
5 years ago
Friendly service and affordable rates and good mechanic
ABCD 80808
4 years ago
Paid $65 for an alignment only for the car to be aligned worse than before, what a joke.