Paul's Wrecker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Simmons
a month ago
Paul's is always very responsive, fast, and friendly! I had a dead battery and within 15 minutes, employee Cecil arrived and got my car started. Super nice young man!

  Jennifer Eden
2 weeks ago
Paul is a very nice guy. He had bring me a loaner car in OKC when my new car broke down. I was in a bad spot with traffic and he got me safely back on the road.

  Cuen
5 months ago
Paul's Wrecker was fantastic in every way. Better service than any other tow service I have EVER used. They went above and beyond for us and I couldn't possibly thank them enough. They helped us on Veteran's day no less, when they have every right to just take the day off and spend it with their families. Instead they spent some time with us and helped us out of a serious bind. Robert, our driver, even recommended a good auto shop to get us back on the road since I don't know the shops in our area. God bless them and everyone that works for them, especially Robert.Service: Car towing

  Nick Reinsager
3 weeks ago
They have been great for years, I just called them looking for advice about an issue I was having with another company and they were very kind and understanding without bad mouthing the other company, I have had 3 vehicles towed by/with them and never had any issues. Just wanted to say thanks for being Good people.

  Diana B (Sassy Conservative)
2 months ago
My tire was shredded in Ochelata while delivering mail. Paul s Wrecker Service was sent by AAA. Friendly, courteous service that I m sure I ll be using often in future. Be kind to your mail carriers. When asked to fill a rut in front of the mailbox, don t fill it with sharp objects.

  Austin L
3 months ago
Unfortunately ive needed their wrecker services a few times and happy to say i will use them again in the future if need be. Pretty punctual about arriving in the time given by their dispatcher, who happens to be a wonderfully nice lady who isnt to hateful when u call at 3 in the morning! Cant go wrong!

  Mike Morin
3 months ago
I am very disappointed with this wrecker service.. We had to call them cause my wife locked the keys on the car. The guy that came out was GREAT, SUPER NICE... However when he unlocked the door, his stick snapped back & broke the switch that turns on the headlights and blinkers.. We have called 3 times about this, and have been told SOMEONE WILL CALL US...NO ONE HAS CALLED!!!ALL WE WANT IS FOR THE PART TO BE PAID FOR...WE EVEN ORDERED A CHEAP ONE ( $55...IT COST 60 TO UNLOCK THE CAR)... SO BASICALLY WE PAID $ 115 FOR THE DOOR TO BE UNLOCKED...WILL NOT USE THEM AGAIN...BUT THE DRIVER WAS SUPER NICE..

  K V
3 months ago
Jim was absolutely amazing and so kind and professional. He was a pure joy to help us, in a not so great situation. Thank you Jim! Fast prompt service.

  Joe Pulley
a month ago
Great service everyone I spoke with in the office and the drivers are very helpful even got a bit of education on deisel gelling and how to prevent it. Great people

  Jonathan Ortiz
3 months ago
Came here in the morning at the supposing time it s supposed to open, found out no one was here so I decide to call and wait. They told me someone was coming around in 20 minutes. So I waited for an hour. As soon as I was about to leave some lady got here without a care in the world. I suspect them to open right at the time they are supposed to open. Props for the people coming to work late

  Richard K. Burch
6 months ago
My car unexpectedly broke down in Nowata, OK. Paul's Wrecker driver was extremely helpful and tenuous in getting my situation resolved. Got my car over to NAPA before they closed so they could replace the alternator. Took me back to Bartlesville! Very helpful!

  Camilo R
7 months ago
Paul's Wrecker did a fantastic job. I was stuck and they towed me to tulsa. Great to work with, expedient and wonderful customer service. Definitely recommend!

  Amanda Poteet
7 months ago
We were traveling when our rental car ending up getting two flats. Paul towed our car to the nearest tire shop and dropped us off at our hotel. We ended up having him tow us back to the airport the day after. He was so kind and so helpful in stressfull situation. Thank you Paul!Service: Car towingService: Car towing

  Stormy Moles
10 months ago
Why the ridiculous wait time when I use my AAA? After going through all the information for the claim then be told the wrecker will be there in 1 to 3 hours.I personally see your tow trucks just sitting around all over town not in use. I make one phone call to another wrecker service that's out of pocket expense and they arrive in 10 minutes. As a business owner it is your responsibility for customer satisfaction. You provide a service for my provider yet the quality of your service is poor in time management. I guess its to much to ask for you to perform a service your contracted to do in a timely fashion!

  Karen Wood
8 months ago
Paul's Wrecker is AMAZING! They quick and careful with my car. Highly recommend them for your towing needs!

  Dave Keener
7 months ago
Great company to deal with in Bartlesville. Paul is a very helpful man and cares about his customers.

  William Collins
10 months ago
While the tow driver was really nice the service was outrageously expensive! 115$ for less than 3 mile motorcycle tow,in the future I won't be using them again if at all possible.

  Kristin Hausner
2 years ago
Paul s Wrecker showed up at the perfect time to tow our truck. He was a very professional, friendly, and genuine man providing exceptional service. Not without mention, he did this in the above average temperatures in June. Recommend Paul s Wrecker to anyone needing quality service.Service: Car towingService: Car towing

  Priscilla J
3 years ago
The battery in my daughter s car was DEAD! I called Paul s Wrecker Service to request a jumpstart. I provided the necessary information to the dispatcher, and was told someone would be at my residence within the hour. About twenty minutes later Matt showed up and performed his magic. The sound of that motor running was like music to my ears. Matt graciously explained to me Battery Upkeep which I appreciated. The whole experience was a blessing. In times like these people like Matt are a balm to the soul. He was courteous, friendly, and genuine!!! Keep on saving people SUPERMAN!!!!!!!Service: Battery

  Cori J
5 years ago
Well. Got stuck in the mud at a tilt tryng to turn around after just finishing a drop at 0230. Of course! Another semi truck wrecker service recommended Paul's because they were close by and we were not disappointed. Called a sleepy lady around 0230 (ya...at least she didn't seem mad about that over the phone lol). She said the wrecker would be out in an hour and quoted $225/hr with a 2 hr minimum. Being that we needed to get out of that situation we didn't have too many options but to go along with it. So I set a timer for an hour with the idea of calling back if the wrecker didn't show....barely 30 minutes goes by and here is the wrecker! Chris was awesome! Despite the hour of the night, he was one of the most efficient and courteous people I have met in this industry! He took a good look at our situation...which really wasn't too bad...hooked us up to the winch...and had us upright on the road in less than 30 minutes. It was great...no damage to the truck and aside from some muddy tires and losing 2 load locks...all we were out was about $500. A fuel surcharge was added that I wish could have been waived considering we only took an hour of time (including being dispatched)...but what can we say! By the time we were rolling our separate directions, my 1 hour timer still hadn't gone off! I really appreciate the service Paul's, and specifically Chris, provided. For Big Trucks needing help I would recommend them any day of the week...or hour in the day!

  Tara Davis
7 years ago
They are 3 miles away and it's been 1 1/2 hours! I think that just about says it all. Improve your wait times and ask the lady that is answering the phone to stop mumbling or you won't get return customers.I originally was only going to give one star for the extremely long wait but once the driver arrived he was very nice and professional. Thank him for all he does, you'd lose business without him.

  Sophia Aung
3 years ago
Paul's Wrecker Service is outstanding! We had hit a big tire with rim about 25 miles from Bartlesville a few years ago on Sunday. We called Paul's Wrecker Service. Mr. Paul Posch was outstanding taking care of billing details with the insurance. He was very nice and we had good conversation. Again my husband had a burst tire about a month ago on the way to work. He called Paul s Wrecker. One of the drivers was there within 30 minutes. We wish every tow experience everyone had was this good.Services: Car towing, Tire change

  Rita Loeding
6 years ago
Excellent service - I put in a AAA call for assistance out at Woolaroc on a holiday weekend, the driver was friendly, polite, quick with the service. and arrived EARLIER than I was told on the phone.Thank you Paul's Wrecker Service - my experience was a 5 star!!

  jaci holsted
a year ago
had our car battery die, the tow truck driver that came to jump us followed us to the auto parts store just in case we had any issues on our way there. excellent service!Service: Battery serviceService: Battery service

  E W
4 years ago
I locked my keys in my car less than an hour before I had an appointment for my kids. I explained my situation to the friendly lady who answered the phone and there was a very friendly man at my house, with my car unlocked, within 15 minutes. Awesome!

  Ashley Stoy
3 years ago
I wish I could remember the guys name that helped us but he was honestly amazing! Just very personable even looking under the hood himself to see if he knew what was wrong with our car we were having towed. Gave some pointers and helpful info. Just a pleasure to do business with.

  Doby Martin
3 years ago
My axle broke on my truck , he was timely , courteous , and professional . When unloading my truck the tire actually came off and went under my truck and done a little damage .There was no hassle, haggling, or run around he offered to pay for the damage caused on his behalf and apologized up front. I will definitely be using him in the future. Good people are a rarity these days.Service: Car towing

  Elle N
3 years ago
My parents car was towed less than 5 miles and was charged $130.00. I do honestly believe they are ripping people off on purpose. Dad's car broke down last night and he had to leave it in a business parking lot. He had no other option. We went to pick it up this morning and it was gone. Paul's had towed it. Charged them $130 to get it back plus whatever they'll be out for the repairs. I'll be vehemently spreading the word all over town about this place. Taking advantage of disabled veterans trying to survive!!!!

  Clinton Cochrane
a year ago
Used them for my 95 wagon and they were super cool and nice. Got the car where it needed to go.Service: Special vehicle towingService: Special vehicle towing

  Don Jennings
8 years ago
I thought the wait was a little long and price seemed a little bit high. He did not work with me on price. I did not like waiting while the driver walked around my truck taking pictures for a wall of shame. I felt like getting me out ASAP should be top priority. I will try a different service next time.