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- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J N
a month ago
I wouldn t have even rated 1 star but sadly that wasn t an option. Cody literally SUCKS! Will sell you a bad car and make you pay $1000 s of dollars to get it fixed, didn t even have the car 24hours when I took it back to him now he s refusing to fix it if I don t pay $1300
Christine Stuckey
a month ago
I have hesitated to post this, but I feel as if everyone needs to be aware of where to buy cars!So last Thursday I went to j and j auto sales in lone grove. As it was super easy to get a car there and super fast.With that being said I got a 2011 Chevy Cruze which was a standard. I test drove the vechile and it drove fine.After i signed all paper work, I drove off!I legit drove the car from line grove to c street exchange and the clutch messed up. ( as anyone knows driving 10 miles ONE person cannot mess a clutch or transmission up). So I call Kody Spangler (the guy who sold me the car!!) Hr has no problem having a tow truck coming to get the car and telling me it would be fixed and he was so sorry this happened. Now fast forward to Monday. I call him and ask him what the status was on the car! (As I need transportation to get my kids to school and myself to work) and he tells me it s gonna be 1300 dollars to get it fixed!! And that I would be the one needing to pay for it. Mind you I drove the car less than 10 miles. He has continued to say it is my fault and they would not pay for it.Yet Friday when I spoke to Preston at the deal ship he told me that this was not on me it was on them.Here we are on Wednesday and they will not return my money or make this right. At this point I am out a couple of thousand dollars that I DID NOT even have the car one hour!!This is the absolute worse way to do business and I would advise anyone against doing business with them.
Jolene Verdin
a month ago
Awesome place to do business!! Preston was a big help and got me in and out of there fast and not to mention got me in a great truck!!! Definitely recommend to anyone!!!
James P
5 months ago
What a great car buying experience for my daughter s first car!! Preston was super friendly and worked up everything so fast we were in and out in no time at all with a beautiful vehicle with a low payment and an awesome warranty! Highly recommended
Katelynn Phillips
a year ago
Easily the best car buying experience I ve ever had. Everyone was super helpful, straightforward, and just as excited as me to get me into my new Jeep! 10/10 recommend this place!
Becky Wilkerson
3 months ago
These guys are awesome Preston ,Cody and Shawn will work hard to get you in a car and they are all great with service after the sale I highly recommend them
Dawn Rowell
6 months ago
There are cars in their website they calm not to have in inventory. Also calm not to have vehicles under 10 thousand but they have 5 in the shopper for under that price. Lots of lies, and never open when convenient.
Justin Tugmon
10 months ago
Just bought a used truck. From the truck had a minor issue the next day. I called them even though I bought as is they stood behind the vehicle and made it right. Great sales staff easy deal. Will return in the future. I would highly recommend them to anyone in the market for a quality used vehicle
Amanda Swinney
11 months ago
Wife bought a car in January, put $3k down and now 3 months it s in the mechanic shop with the extended warranty (bought with the car) company not wanting to pay for a blown head gasket. Great customer service while she was buying the car, but told today we are on our own. Proceed with caution
Boyd Grigsby
2 months ago
Picked up this sweet ride from j&j auto.thank you cody
Cloey Digby
2 years ago
After searching all over Ardmore for a car, we stopped by J&J s a little before closing and they were able to help me find a car in my price range to last me throughout the rest of college (and probably more!). 10/10 recommend, the staff was very helpful and nice!
Amber Winegardner
5 years ago
I think the customer service was excellent. I bought a used car from them and Shaun the owner sold me a car that he said he had been driving which was a 2008 Lexus IS 250 which we ended up purchasing. He said he drove this car for a couple years and that he never had an issue with it. What got us interested was the that the car said it had a navigation system and it was written on the window as well and that it was loaded. When we got it home and starting checking it out cause it had a lot of nice features which included a shade in the rear view window that you adjust to keep the sun from beaming on yhe back window and it has heated and cooling seats, all leather and in excellent condition. It has an amazing system and we love that about this car. The only thing that made us question J&J auto as we were referred by a friend was when we contacted them about the navigation system not working they acted as it was news to them. It's a touchscreen and the touchscreen isn't working and hasn't since we purchased it on 5-25-18. You cannot adjust the AC or the fan because the touchscreen on the nav isn't working. I called and told them the first week we bought the car. I keep getting pushed off. They either left early for the day or Shaun had to go to Dallas to be with immediate family. It was always something. So the last time I called in June I had asked Shaun if he was actually interested in looking at it as he said he was but he said when he returned from Dallas he would get back in touch with us. We never did get a call back. It's August. I tried calling him again this week on his personal cellphone and there again was no answer. We took it to the Toyota dealership when we went in for a check-up in June and they told us it's not going to be a cheap fix. To me I feel like we were lied too. And I feel like it was false advertisement because in fact as you state the car is loaded and includes it even has a navigation system shouldn't they have mentioned the navigation needed replaced instead of pretending to not know about it. I had 30 days only to take it to their mechanic if there were issues. I think it was intentional so that he why they kept putting us off and off. Why would I refer them to anyone when they can't even treat us fair? I have decided I am going to talk with my bank about the advertisement issue cause I am sure the navigation has a lot to do with the amount I am paying on this vehicle. Maybe since it was falsely advertised it will lower the total cost of the car itself. I am not sure if I would refer Nyommmm
Cathie Forrester
3 years ago
They worked with my friend with a low down payment and easy affordable monthly payments.The sales people were really friendly and knowledgeable about the vehicle. The office was nice, clean.
Thomas Baker
a year ago
Professional atmosphere. Got me in the 4Runner I wanted. Reasonably priced, courteous!!! I would recommend them.
Nez Tapia
a year ago
Very friendly people, willing to help you to get in your vehicle. Great customer services. I greatly suggest visiting J&J Auto
Larry Alderman
6 years ago
If you want to buy a clean and very nice used car this is the only place in the area that I would go to the owner Sean is a dynamic person and he just tells it like it is and he treats her like family and it's very important I bought one vehicle from me and I would definitely buy more.
Christina Feemster
2 years ago
The salesman were great and got us into what we could afford. Didn't try to upsale us into something or try to put us in something super cheap either.
Skylar Marshall
6 years ago
Said i would b able to get a car with little or no credit not true had 2000 dollers but still had to have two co signers cuz i had 0 credit
Michael Cathey
7 years ago
I have bought 4 vehicles here over the years and really enjoy doing business with them.
Jodie French
3 years ago
They were awesome with my daughters first care...I would recommend them to anyone
Justin Mendenhall
4 years ago
Kody S was great, answered all my questions and got me and my fiance in a car quick and easy
Alice Pangle,D.O.
a year ago
Excellent sales team. Nice selection
Jack Foxington
3 years ago
They are nice and friendly there and the prices are good
Adrian White
3 years ago
Awesome group! Went the xtra mile to help!
Susan DeHart Pletcher
5 years ago
Nice, clean rides... no pressure sales.
Wayne God's living nightmare
9 months ago
Great people
James N Melissa Whitfield
2 years ago
Great and Fast service
Laurie Blomgren
4 years ago
Awesome!
steve fry
2 years ago
Outstanding.
J. W. Johnson
4 years ago
It was good and good