Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristin Doss
a year ago
Seriously bad customer service at the North Maple location. I made an appointment 3 days early for 4 new tires. When I got there, a really rude worker said he had no appointments scheduled. Then kept telling me I called the wrong Walmart. Which I told him, I confirmed 3 times on the phone that it was North Maple. I even showed him the multiple reminder texts they sent me. But still acted like I was lying. He eventually agreed to do it after multiple other workers told him they had time. Also when I called for the appt in the first place, someone put me on hold for about 40 minutes. I had to hang up and call back to speak to someone else. That should have told me all I needed to know about their customer service.

  Doug Morehouse
2 years ago
Took car in that had tires that were completely worn out while still in warranty, the "manager" questioned my honesty, couldn't find my past visits in the computer even though I had the receipts from previous visits, then failed to prorate the tires correctly, and recharged me for lifetime balance and rotation, which I'd already paid for with the original tires... I guess you get what you pay for... Service was actually relatively quick AFTER we finally were able to get through the warranty replacement figuring part, but won't be going back to this store anytime soon for tires or automotive needs.Service: Tires

  Bob Reiss
2 years ago
On this particular day the left hand didn't know what the right hand was doing. First I was told by the customer service center that the auto center was closed only to find out an hour later it was open. Then, after speaking to someone in the auto center on the phone I was "penciled in" at 6pm for a 4 tire change only to be told when I arrived that there was no room in the schedule and I would have to come back another time. After 30 minutes each way in the snow and on bad tires.....I was not happy!

  Acacia Hendricks
2 years ago
We buy all our tires for personal and work vehicles and our race car and trailers here. Came in to buy 2 tires and the associates were rude and very unprofessional. They let their friends jump ahead of me in line. They also tried to tell me what I could and couldn't use the tires I purchased on which was none of their business. Very unsatisfied with their attitudes and customer service. Will be taking our business elsewhere from now on!

  Spencer Peck
4 years ago
They really helped me out with getting my truck started again. Let me use a jump starter and then changed out our battery terminals and that got our truck going. Morning mechanics were awesome and Dorothy is of course always a pleasure.

  BANGUDIE
4 years ago
These people are just clowns and add hidden fees if u not watching they will add things to your bill to bring there ticket up. They charged me for 8 tire disposal fee when I only had 2 tired disposed. I carefully explained what tires I wanted on what wheels he even marked them an still messed them up upon pick up an got mad when I said somthing about it plus they always inflate the wait times to not work on cars cause they are lazy I do not recommend you go here jus shell out a few more bucks an go to a real tire/automotive shop!!!!!

  jake mcgee
11 months ago
It is like pulling teeth to even get to talk to someone. Everytime I call to even see if what I need is In stock I m on hold for upwards of 10-20 minutes.Services: Wheel alignment, Auto tire replacementServices: Wheel alignment, Auto tire replacement

  mick ostrander
5 years ago
Cheap but good god i dont know if the savings are worth it. It took 3 hours but the guy taking my order said it would be 3 hours so i knew what i was getting into. Asked him if i just pulled the wheel myself if he could just change it on the machine real fast for me. He wasnt certified but said he wouldnt c y the other guy couldnt real quick for me. He was cool I get that he wasnt certified all good there. The nerd changing the tires was milking the cow dead. I went and took the tire off in the parking lot put on the donut asked him if he could just swap my tire out on the machine or give me a hand tire tool and ill go in the parking lot on my own liability then mount the tire back on the car myself. He said he didnt know what i was talking about said you cant change a tire without a machine like a nerd. I told him I'd gladly still pay the fee for him doing it inside and would slip him a 20 just to swap tires real fast. He said he cant jump orders. The customer in front of me said its fine take mine first. He said he cant jump orders. What a nerd I bet he waited till he was 21 to have his first beer.

  Charlie Doughty
4 years ago
Had 2 tires mounted and took them 1 1/2 hrs to do it. They have got to be the slowest and most expensive in zanesville or Ohio. I paid $55 to have 2 tires mounted and I only had them keep 1. I won't be taking any of my vehicles there again to have anything done to them.

  Keri Goins
2 years ago
My tires look great I had an appointment and they were done before the hour they said! Great service

  Adam Schlaegel
5 years ago
Always friendly and helpful. Best price in town for most Generic auto mechanic work. Their services are limited compared to other local shops but the price is right.

  Chris Tellez
4 years ago
Good cheap prices for good service. Take my car here in the cold weather since I don't have a garage. Saves me from laying on the cold ground. Haha

  Lee Saffold
5 years ago
Waited over 4 hours (more than 2 hours on consecutive days)for an oil change. I can't believe how slow these people are to do an oil change.

  Ascension
5 years ago
Work is done right but I was second in line and waited for multiple hours on a few occasions without being notified despite sitting right in side, needs some communication work imo.

  Barbie Doyle
5 years ago
Do not take your cars here. Got there when the opened 2 car in line, took 3 hours for an oil change. Never again

  Nik Leasure
5 years ago
Terrible wait time - over an hour and there was no one ahead of me. Disgusting waiting area conditions - a live maggot was crawling on the floor. Will not go here again and would not recommend!

  Liz Jackowski
5 years ago
Waited 2 hours for them to simply tell me they couldn't get my lugnuts off

  John Bugglin
5 years ago
3 hours wait time ,they are very short handed but the employees were all pleasent and professional

  Paul Ullom
4 years ago
A little slow but super friendly Service so no complaints

  Karen Edwards
2 years ago
Worst tire buying experience of my life!!! Go anywhere but there

  Kendall Smith
a year ago
Got good tires for a decent price

  Aaron Huffman
4 years ago
Just don't go if cars waiting outside are three or more, otherwise very good.

  Connie Givler
11 months ago
Great customer service

  Rick Bennett
4 years ago
Great service. Wonderful people.

  Rick Huffine
4 years ago
Nice job very happy with them.

  [email protected] Talanique10
3 years ago
Great place to get oil change

  Donna Boley
5 years ago
They were awesome as usual

  Seth Blagg
5 years ago
Never had a problem here.

  Rick Bessent
2 years ago
Good friendly service

  Logan Lemmon
2 years ago
I am a mechanic this place is a joke