Accessibility
- No wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chester Mitchell
a month ago
Horrible service went through car trashed things around called over 30 xs got hung up on had to go down there threatened to stab and jump me things where missing out car I called to ask about it got hung up on and wouldn't answer my calls
Willie Carter
3 months ago
If I could give it no stars I would very rude on phone hung up on me 3 times I been trying to get my things out of my car . Car is totaled and giving me a hard time trying to charge me
Sara Singh
a month ago
Great service, fair charge feel free to call them
Resh Glass
a month ago
The sorriest towing company ever they refused to deal with my insurance company and totaled a car without notifying myself or insurance BBB was contacted and agreed
Brett Ramsey
5 months ago
Scam scam scam Do not use this company they gave a paper with price on it which was 75 and they lied now trying to.charge 500 then said 300 because they are trying to scam every dollar they can so I would recommend never using this company unless prepared to have to.use legal action they are unprofessional and try to.make.it so.cant get vehicle back
Margaret Ellison
2 years ago
After discovering a very flat tire at 4am and having a HORRIBLE experience with a so called "24 hour" towing service, I had no choice, but to go back to the hotel room and wait until the local towing spots opened at 9am. I contacted Ludts and got a super friendly receptionist who quickly took down all my information and put me into line to get my tire changed. I know waiting for a tow truck can be lengthy due to many obstacles, but I was stunned to see the tow truck pulling up next to my car so quickly. The gentleman called me as I was leaving to head his direction and by the time I met him at my car he was practically half way done. I had a full sized tire and rim and he even popped my Jeep logo out of the flat and put into my new (totally great of him!!!) Roughly 60 bucks later and the quickest change I have ever seen, he put everything back and went on his way! Being 200+ miles away and worried about getting home, I absolutely cannot thank Ludts enough for everything!!!Service: Tire change
George Fair
8 months ago
Arrived quickly, Good Price, Great Service. The gentleman was very knowledgeable, professional and careful with my vehicle ... treated as if is was his own. I highly recommend this service!Service: Car towingService: Car towing
Brett Ransom
11 months ago
The driver John went above and beyond what a normal tow truck driver would do. He spent an extra 20 minutes after driving an hour and half, car broke down in Youngstown and towed to east of Cleveland, to get his tow truck in place to drop the car where it was needed. The vehicle had a broken wheel so was not drivable. I did not think he could get his huge tow truck in position but after some great driving he was able to. Excellent experience on a day that was far from excellent. He brightened my day a bit with his willingness to go the extra mile. Highly recommend.Services: Car towing, Long distance hauling
Tiara Johnson
4 months ago
The guy there is VERY RUDE. Terrible business and disrespectful. Communication skills is very poor.
Carrie Bee
a year ago
Wow! After calling some very rude towingcompanies, I reached Ludts...they were professional, patient with my situation and sent someone right away! Nick showed up to help and was amazing! 5+ stars! It is wonderful to be treated with so much kindness and empathy after having your car break down at the gas pump and having a very stressful day! I highly recommend Lutdts based on my experience today!Service: Car towing
Amy Shannon
a year ago
My daughter's car was stolen and totaled, this man is ignorant and is now tring to charge her the Maximum outrages amount for a tow!! He was VERY RUDE AND HUNG UP ON ME!! He Makes Up the price depending on How he feels!! And the Police Department uses them! SMHService: Car towingService: Car towing
socalforever
a year ago
GREAT!!!! The guy was super nice, smart and did a great quick job. Excellent and recommend for everyone! Also, arrived by the time I got dressed!!!Service: Tire changeService: Tire change
mariah vickroy
a year ago
They were fast, nice, and made things work even though the whole night was a clusterf*ck. They ended up doing the tow for a reasonable price, and the driver was very good. I think that's all you can ask of a towing company.
Jason Gross
a year ago
They don't answer their phone, don't call back and aren't there when they say they will be. They won't let me get anything out of the car, and will just keep charging me because they aren't there. They are only open 3 days a week and are not there those 3 days. What a scam
Skot Matthews
5 years ago
Full disclosure: I did not end up using their service so it may be stellar however their business model left much to be desired. When I asked for the total they said: $70 dollars for a hookup, $4 a mile, and then a 4% convenience fee and they wouldn't tell me and exact number forcing me to do the math which is- (70 + 4[miles]) + (Total � .4)= cost. I had to hangup and pull out my calculator to find the full amount which was roughly $175. I called another company (which I won't list so it doesn't seem as if I'm partial and trying to divert business to them) getting ready for another math problem and they said "$95 flat rate plus tax".I find that to be a shady tactic by 1) making the customer do the math and 2) having superfluous charges like a percentage convenience cost, what even is that? I understand cost per mile, but what convenience cost? How does 70 dollars for the hook up and then money per mile NOT cover I guess the inconvenience for them having to go in the first place? I'm not sure, and as i said maybe their service is worth it however I felt they were trying to stuff their pockets by having a complex equation to be necessary to find your own total. Also as a way to hide how expensive they are in hopes that some frustrated customer would just go with them. If that was the standard so be it, but after price checking other places I found it to not be the standard practice, they just rely on naive customers to believe it is so.TLDR: shady price compared to others, has superfluous costs like a percentage "convenience" fee on top of per mile and hook up cost that they do not tell you the exact cost you must do the math yourself.Recommendation: Call around to two other places and I can pretty much guarantee you'll save at least $50 if not more!
alexis learn
5 years ago
Josh was a really nice person and took really good care of the truck. He made sure he took care of the rims so they didn t rub on the ground. And had a good mind set of would I want this done to me and made sure he took really good care for us. He is amazing at his job definitely recommend.
Tinaya Sallie
2 years ago
VERY NASTY AND UNPROFESSIONAL tow truck driver. He needs to be FIRED or at least reprimanded. Potty mouth and everything.! Ignorant and didn't even TRY to change my tire, had a nasty attitude when I called his BOSS back and they MADE HIM tow my vehicle instead, then he badmouthed the place I told him to tow it to...even though THEY were actually able to get my tire changed when HE couldn't/wouldn't!!! NEVER again will I use these people unless they get rid of that nasty, unprofessional driver!!!NOTE: The dispatch/customer service (his bosses) were VERY PROFESSIONAL AND VERY NICE!!! LOVED THEM! They just need to do something about HIM...Services: Car towing, Tire change
Deanna Graff
3 years ago
An absolute miserable place to have to pay money to get a car back that was stolen from you. Hours posted on website and voice mail are not accurate. Waited 15 min in a sketchy area for them to be ready to open. The person answering phone was pleasant enough.
a.j. Rehlinger
2 years ago
My van wouldn't start so I called Ludt's towing to get me back home. And while I was talking to them very pleasent by the way just for the heck of it I thought I'd reach over from the passenger side and try to start the van and it started on its own. So they were nice about me not needing a tow any longer. I still would recommend them
Daniel Patrick
3 years ago
had a tire come off my car.. 3 in the morning no one else was available to tow. the driver was very nice and quick to tow my car to the shop with reasonable rates. no problems great company would use again.
Home Bucket
a year ago
0-10 they are trying to charge me for a car I do not own and that I sold months ago. Also they won t Answer their phones nor will they give a call back
Lynnette Howell
2 years ago
Prompt to unlock running car with keys on the inside. Called for a price quote for service. Didn't mention service fee to use debit/credit card is my only complaint.
Daisie Pontius
5 years ago
My insurance sent them to tow my car home. They were very professional and courteous. The dispatcher keep it touch with me until the driver got there, he was friendly and put me at ease.
Jaretta the dazzle diva Henry
4 years ago
I can't reach them on the phone I have no idea what's going on with this place! I hope it's still exist but something should be done about the old number that is listed or someone should answer the phone LOL I applied for a position here but when I called there was nothing. I hope you have better luck with this business than I did.
Joe Condor
a year ago
Went there to pick up a vehicle for a customer and everyone was friendly to deal with, from dispatch to the driver that met me at the gate to let me in. A+ in my book!
Vince LoParo
a year ago
So are you ever gunna call people back. At this point your holding cars hostage. Your not open when you say your gunna be and you don't call back.
Lawrence Davis
3 years ago
The tow and driver was great. The wait was quite long. My prayers go out to Dave may the peace of our Lord be with you and yours always
Shellie Hunt
a year ago
Very quick and polite, got my car unlocked in just a couple minutes.
JAZZMEN RATLIFF
3 years ago
They were horrible, very unprofessional, no two ppl that work there will give you the same information. They barely answer their phone.
Roderick Aey
a year ago
Thank you for helping us at Aey Electric during our times of need. We appreciate you all very much.Services: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling