Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric Guptill
3 months ago
Teresa and Joe were amazing. We got stranded in Wooster with a break down 5 hrs from home. They were able to find the part , get it delivered and installed, all in the same day! We are very grateful for their service, kindness and empathy for our situation. Service business does not get any better than this. And a fair price too! Thank you so much!
Brian McFarland
9 months ago
They are excellent. Fair price and do their work very timely. Teresa is extremely informative and seems to always be looking out for her customers' best interest. I trust Four star with all of my vehicle repair needs.
James Wagar
2 months ago
Very knowledgeable didn't over charge me kept me informed of my vehicle progress will return
Karen Phillips
2 years ago
I went to 4star auto for a estimate; i already got one and it was VERY high! Not only the reception was friendly but also told me what needed to be repaired and the price.Mechanic showed me and explained everything to me and what needed to be done in future. I just cant Express in words how grateful I am for them! I went ahead and had them do the repairs with NO hesitation! I am a single mother; first time on my own and money is tight! Thank you 4 stars Auto for EVERYTHING all around! I will forsure recommend you and have all my work done there!! God bless you all!!!Services: Exhaust, General repairs & maintenance
D.P. Tafoya
5 months ago
Used Russ and he s guys for over 20 years and never had any issues
Chris W
a year ago
My gf who is an exchange student just left your shop and she called me about how she was treated....which was amazingly fair and well taken care of!She said there were previously quoted parts that were not necessary for replacing and that you saved her money in-turn.Also, she went to a different shop first, they quoted her the same price but for only half the work that was needed. I told her to GTFO of there and find someone else, especially after reading their terrible reviews.You guys did it all for less than the same amount the other shop quoted.So I think it's important to point out that this shop does not price gouge based on the fact that you're a lonesome woman looking for an honest and fair car repair and will not price gouge based on if you're not from the U.S.Many shops will do this and it's wrong and should be illegal. So THANK YOU! She is very happy with everything.She has many foreign exchange student friends at the OSU Wooster campus who will use you in the future now.
G MAN
5 years ago
Great people and very reasonable prices. We had a overheating issue and coolant leak on a family vacation and needed to get our vehicle fixed asap. We talked with them at 5pm on Thursday evening when they were closing explaining our situation. Theresa told us to drop it off and they would look at in the am and diagnose (we figured waterpump, or a hose at the time). We dropped it off 1st thing Friday am, once diagnosed and parts delivered, they had us back on the road in a couple hours by 3pm continuing our vacation. New water pump, belts, hoses, a radiator flush and labor was under 400$. Great price, great work, and great people. Highly recommended. Thank you very much Russell and Theresa,, u guys are great.
Bridgett Collins
4 years ago
We have taken 3 cars to them for repair. They have been honest with us saying we needed a new car. Even offered to look at any that we brought in to make sure we weren t getting a junk vehicle. I actually called them and asked to get my heater fixed in my car and was told they didn t have anything until Monday. I was a little disappointed because we are supposed to get snow this week. They called me today(Wednesday) and told me they could get it fixed today, they moved other appointments around so I could get mine in for the heater. Got mine in and fixed in 5 hours. I will continue to take my vehicles to them. Very nice, helpful and understanding.
Gary Stadden
4 years ago
Top Notch, very honest. We've been using them for over 15 years. I trust them. Never a hint of trying to deceive me. They are a unicorn, I've not had a reason to trust any other repair shop. Thanks for running an honest business.
Carol Hurless
7 years ago
Can't say enough about this business. They treat you like family. I have never been dissapointed in their service. Always courteous, prompt, and reasonable. When my husband was terminally ill the owner, Russ, even called him a few times just to ask how he was doing.
Larry Conner
7 years ago
This gentleman that runs this shop is very nice and deals with the public very well. His prices are good and he's a good mechanic. One of the better places in Wooster to get you car repaired. He also has a car or two for sale sometimes that are usually good deals. We bought a Toyota Yaris from him that was well under blue book value.
Cliff Schmedeke
5 years ago
Was from out of town and called several places that couldn t get me in until Monday or Tuesday and even though he was closed on Saturday told me to bring my flat tire in and he repaired it in 5 min. The customer service was outstanding and he was very polite. Would recommend this business to everyone. Thank you 4 star automotive repair
Tracy Keener
4 years ago
I would NEVER recommend these people! My mother took her vehicle in for a problem and they told her it was" probably corrosive" on her brakes. And she could" drive it to Cleveland and back with no problem"! Come to find out, from a REAL mechanic, her lug nuts were loose on her front tires and the tires were about to come off!! If she would have kept driving, it would have caused a serious accident!!!! Thank God she took it elsewhere just a few minutes away!!!
Jerry Cosyn
5 years ago
Outstanding garage, great service, honest, reliable, reasonable prices. Won't try to sell you something you don't need. Been going there for over 20 years, always satisfied, very trustworthy, highly recommended.
Cody Austin
9 months ago
Fair prices, easy to get in and they keep you updated throughout the process.
Patrick Robeck
8 years ago
I have always received great service from them at a reasonable price. They are honest about what needs done and whether your car is going to be worth spending the money also.
Dave Sohl
8 years ago
Took my father's truck to them many years ago for front brake pads. After some time, I found the new set of pads with the inside pad on the right side installed with the metal backside of the pad against the rotor. The inside pad on the left was simply jammed in at an oblique angle. Predictably, Dad had an accident. Around this time, the proprietor was hounding my Dad to sell his property to him. There were other problems with other vehicles as well, some the fault of incompetent installation, some not. Nice way to treat an old man and his daughter with down's syndrome.
Scott Kenney
a year ago
Great people. They do honest work. Look forward to having them continue servicing our vehicles.
Chuck Holden
4 years ago
Excellent service. Done right, first time-every time. Honest and dependable. I've been a customer for well over 5 years and I have always been satisfied!
sue brown
2 years ago
A repair of a leaky exhaust said to take 3 hours or so. Sat there in a comfortable chair reading next to the Halloween candy. Work done in 2 hours.Service: ExhaustService: Exhaust
Michelle Showalter
5 years ago
This place has horrible customer service and doesn't care about our veteransSpent 2000. Today there and I was planning on setting up an appointment for my truck which is going to about 2000. To fix but I will definitely be going to another company who cares about our veterans
Sandy Halle
5 years ago
Great experience! If something is wrong, it gets fixed fast and efficiently. If you have a problem, Russell WILL make it right and won't just recite policy to you!!
Troy Given
8 years ago
They had very lousy service. And they didn't even fix my car and it took them three days to do nothing and then charged me for labor.. Very poor quality..
Skylar Shepard
2 years ago
Staff is very professional and will not sell you extra stuff you don't need. Excellent work at a competitive price!Services: Steering & suspension repair, Engine repairServices: Steering & suspension repair, Engine repair
Aaron Maley
3 years ago
Great staff and quality work. Fair price. Super clean shop. The owner is pretty awsome.
Gabriel Burhoe
2 years ago
Inexpensive, quickly done and even though I was a little late(after closing hours) they still helped me out
Melissa Rose Meixner
4 years ago
They did work on my Audi, one of the few around that had the expertise. Quick, efficient, reliable.
Dottie Ridenour
3 weeks ago
Awesome!
Paul Readinger
8 years ago
Four Star did a great job on a recent repair. Very fair price and overall very positive experience.
Patrick Maley
7 months ago
These people know what there doing and don't mess around