Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt Near
4 months ago
CALIBER COLLISION did a great job on the repairs for my vehicle! They were courteous, professional, quick and honest with what it would take to get the repairs done. From Brittany to Leroy and the guys in the paint shop excellent work and service. Thanks to a great crew for an excellent job!
v Falb
a week ago
Working with the Cleveland Road Caliber Collision in Wooster, Ohio, was a great experience. From the initial estimate to dealing with the at-fault insurance company and explaining my needed repairs, everyone I came in contact with was kind and knowledgeable. This was our third car repaired at Cleveland Road, and we will gladly recommend them for any bodywork repairs a vehicle may need.
Montana Rios
2 months ago
This caliber collision was awesome! Gave me updates on my car twice a week, pretty fast to get my car back, and the people that work there are very nice and helpful! My car looks awesome!!
J Dabberzzz
4 months ago
The team at Caliber Collision is top notch. I hit a deer with my truck and needed $10K in body work done. Brittany and Kalie were awesome to work with as they communicated amazingly throughout the process. The vehicle was done right when I was told it would be done and the vehicle came back to me cleaner than it was before it went in as the team went above and beyond to even clean the inside of my cab (which was not damaged at all) . Thanks again for all the help!
Carmen Berger
9 months ago
Nice job! Car looks almost brand new. Very good at communicating with us about the status of our car. They were very up front about cost. No surprises!Service: Body & TrimService: Body & Trim
Becky Tope
2 months ago
Friendly courtesy staff. Good communication. Repaired my vehicle property. I liked that they even cleaned my vehicle. Would definitely go back if I ever need service done on my vehicle.
Victoria Lieb
3 months ago
We didn't take before and after photos. Suffice to say, "The car looks like new."Not lightly said after a front end collision with a deer.Polite, expedited, punctual, and well relayed service.Thank you.
Amy Hamilton
6 months ago
The staff at Caliber Collision-Wooster North was great to work with when my car needed repairs. They were fantastic with communication, made sure I understood the process, and the repaired areas look brand-new. I m very pleased with the entire experience.
John Eades
6 months ago
After being hit from behind, I took my vehicle to Caliber North in Wooster for repair. The people there took exceptional care of my car and restored it to its original quality. Most impressively, they did this a full week ahead of their estimated completion date, keeping me appraised of their progress from start to finish. I was very pleased with their service and wouldn't hesitate to recommend them if your vehicle is in need of body work. Thanks for a job well done!
Ray H
3 months ago
Caliber did an outstanding job! Our Kia forte sustained some serious damage after hitting a deer. We called all body shops around and the soonest date for an estimate was 2 weeks. Caliber gave us our car back better than before in two weeks!They are so professional and kind knowing that we re not very happy with the accident situation. Shoutout to Brittney for being super nice on the phone and so helpful with our question, and a huge shoutout to our advisor Kalie for the communication, professionalism, and the final surprise by getting out car ready a couple of days earlier than scheduled.I hope nobody will ever be in an accident,but if you need a bodywork for your vehicle, you will be in safe hands here.
Sara Taylor
6 months ago
The friendliness and thoroughness of the customer service and quality of work well exceeded my expectations. I was well-informed every step of the repair process and even got my vehicle several days ahead of schedule. I was also blown away to see that my vehicle was cleaned as well. A pleasant surprise after months of the eye sore of the damages left from a fender bender. I cannot recommend Caliber Collision enough!Services: Painting, Body & Trim
Kathryn Wiggam
a month ago
Great experience. I was wondering where my road noise was coming from and Mike and the team found the problem and quick solution. Brittany, at the front desk, was also a joy to work with.
John McLaughlin
5 months ago
Excellent service throughout the process. Mike was extremely helpful and consistently communicated updates and timing. Most importantly, the work turned out great. I can t recommend enough!
John Thomas
6 months ago
I sustained a backup fender bender that included a broken taillight plus damage to rear fender and trunk lid. The repair by Caliber Collision was excellent. Perfect color match. New taillight fully fictional. No evidence of new paint old paint overlaps. Very satisfied.Service: Body & TrimService: Body & Trim
Thad Hartzler (Thaddeaus)
a year ago
They did a fantastic job fixing my car after it got hit going as far as sourcing and replacing the custom parts I had on the car, and matching the paint very well. Shawn was great to work with and I would come back to him and his team for any future repairs
Keith Burtt
6 months ago
100% top notch work, process communication, people.. all as it was a very pleasant experience thanks to the entire team
Sara Adams
3 months ago
Best place in Wooster to get your car repaired. They are great at customer service and work with you every step of the way to keep you informed on the progress of repairs.
F Rabid Monkey C
4 months ago
Great job repairing car after hitting a deer. They even took the dent out of the bumper free of charge. Best service I have ever had.
Jodi Donofrio
7 months ago
Great experience overall! Appreciated the kind and professional service. Car was finished within the quoted time and received 2 phone calls during the process with updates. Thank you Caliber Collision!Services: Painting, Body & TrimServices: Painting, Body & Trim
Freddy Prante
3 months ago
Kalie Kiser was / is great, drove the extra mile for air conditioning. The car is cleaner than it has been in years, Glissens in the sun like a misshapen snow flake..
Mark Raber
11 months ago
Caliber did excellent work. Our car looks as good as new. They even called every few days to give us updates on how the repairs were progressing. We highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Tim Mohler
3 months ago
They did a great job and communicated very well. My car was delivered on time.
Shannon Canode
8 months ago
My vehicle was returned several days before schedule. The staff were very helpful and called me twice a week to inform me of progress. My car was returned to me clean and it great condition. I would highly recommend them, great service!
Tyler Tuel
a month ago
Excellent communication and customer service. Vehicle repair was top notch
Doug Jones
2 months ago
They are pros, period. Excellent work, great follow through; use these folks and you will be glad you did.
Caitlin Kline
a year ago
My new jeep got backed into and dented the whole front and back doors pretty good. Caliber did a good job of getting me in as soon as they could. The estimated time to get it back was reasonable and they always kept me up to date without me having to call. I had to get a rental and they started the process of getting me involved with enterprise so I didn t have to make any extra phone calls. I let them know I was supposed to go out of town two days before my vehicle was going to be done and they finished everything early morning of my trip. Everything looked nice and new and they cleaned it up. Overall great experience!
joanne kazar
a week ago
I would recommend this business to everyone I know... excellent service..
Bob Lapp
a year ago
Great job on the repairs and the office kept us up to date through the entire repair process. Repairs were finished ahead of schedule and they stayed after hours to assure we could pickup our vehicle before the weekend.Service: PaintingService: Painting
Pamela Giffin
a year ago
My experience with Caliber Collision was excellent. Their communication was very good, and they always kept me updated on the progress of my car. When I picked my car up, I was very impressed with how beautiful the bodywork and the paint job looked. They also detailed my car, and the inside looked like new! I would highly recommend them to anyone.Services: Painting, Body & Trim
Tori Schmidt
a month ago
Excellent communication and quality of work done on my vehicle.