Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
New School
4 months ago
Has had father in-laws truck for months now. Lies and claims they will pull it in next day. Has received all the money and the truck hasn't moved from spot it was parked. Had it since July 17th
Dr. Marc Littrell
a month ago
They did a great job on my son's car after he hit a deer.
David Hamm
6 months ago
They have taken great care of us. Planning on them to repaint of Spyder next summer.
Kyle Wolfe
3 years ago
We ve been looking for a local repair shop the past couple years and you re always cautious when going somewhere new because you never know who you can trust. After being referred by a family friend we decided to give Glenn s a try and I am so glad we did. I could not have asked for a better repair shop, the customer service is outstanding, the repair work is top quality and the best part is I didn t feel like a customer or a number, they truly made us feel like a friend which is such a big thing these days. They will definitely be our go to repair shop from now on.Service: Body & Trim
Jaimee Wipperman
2 years ago
Stanley Smith I am having the same issue. I went to Gerber and were told they were behind so I needed to go elsewhere. Even before I had my car towed to Glenns I called and asked if they were able to look at it as I am in a rental and have limited time. They said yes. The car was towed to them on a Thursday and Geico sent them my estimate at 10:10 am. I called the following Monday and he stated he did not have my car. Then did say it was in the back "out of site out of mind". No communication whatsoever. I called the next day and it still had not been looked at. Was told it would be looked at the following day and I would receive a call. I never did so at 2pm I called. I asked about my car, he said oh door and panel damage? No. I confirmed my damage then said parts were on order. Thats interesting since you did not even know what my car was just a few seconds ago. In hindsight, I would never go back. I had someone else tell me they could do it asap and I should have went there. I understand that it takes time to get parts ordered but let me know that. Oh, and dont just not even look for my car 4 days later when my insurance adjuster had already spoke to you.Edit: An hour after this was posted my insurance adjuster called to say they received a call from glenns that they could not work on my car and it needed to be removed. Best thing that could possibly happen since nothing was being done in the first place. Now it is already being looked at it and the mechanic texted me after he called my insurance and obtained all the info. Crazy what happens when someone actually does their job and communicates.Service: Body & Trim
Scott Warmbier
3 years ago
Mark at Glenn's is awesome! I was traveling to Cincinnati for a meeting when I ran over a truck tire (and couldn't change lanes) causing my inner fender liner to become loose (expansion clips ripped away). I pulled over at the Wilmington exit and looked for an auto parts store nearby - the store didn't have the parts I needed to get back on the road but they suggested to see if Mark at Glenn's did - Mark went out of his way to help me get back on the road. Although I know these parts aren't expensive (about $.30 each) he not only let me have what I needed but he took care of it for me. I tried to pay him but he just said: "pay it forward..." I absolutely will. Thank you again! I have no doubt that Glenn's is an honest and quality shopService: Body & Trim
Kelly Hieatt
4 years ago
Very professional and nice staff. They went above and beyond for me while my car was being repaired. I would highly recommend this auto body repair shop to anyone who wants to avoid hassle. My car was repaired in the amount of time it was promised and looks great! Thank you!!
Jeremy Chamberlin
3 years ago
I inquired about a vehicle paint job, provided I do all the prep work and already have the paint (saving money on both sides), and was curtly informed that they don't take those kind of jobs...which is a shame, since I have 3 vehicles that will need painted (it's only the one I have automotive paint for). The response alone was enough to turn myself and my wife away, and to take our business and money elsewhere.
Richi Ray
5 years ago
Mark and Glen's auto body is a great honest company! An elderly lady hit my car at Kroger and broke my drivers side mirror on my car! She is on a very fixed income but still came and found me in the store and bought me a new mirror since I agreed not to call police or get insurance involved! However the new mirror she gave me did not come painted. I asked Glen's how much it was to paint! I was quoted only $80 something dollars for painting it and replacing the old with new on my car so I agreed! I told him what happened and the lady's situation and I would pay for the work since am in a better financial position than she was and she did come find me instead of running I felt bad! I dropped off mirror and when I came back today to pick it up he would not take any money from me! He said he was paying it forward because I paid it forward! We need more businesses like this this! The other Big body shop br the car dealers wanted $300+ so Glen's will always have my buisness if I am in need of body repairs in the future!
Jon Mountjoy
4 years ago
The repair job on our van after a deer strike was very professionally done. Repair job was completed in a timely manner. I would highly recommend this shop.
Pam Combs
2 years ago
They did a great job. My car looks brand new. They made sure I was informed about everything going on, made sure everything was done right .
Stanley Smith
2 years ago
The work they do may be good trying to stay in contact with him for updates is absolutely horrible almost feel like I was being scammed I work for a business who had an incident and was trying to settle to have a car fixed that they recommend it Glenn s they were very unprofessional I m providing billing and when they did very slow to startTo start the process of doing the work trying to get an update on them even to see if I need to add time to a rental car to the vehicle and which we had was having fixed owner they would simply don t respond nor could you leave a voice message telling them to call you back I would never do business with them again or recommend them to no one and for me to say that says a lot I am to the Point where I am getting ready to go to the bed is better business bureau on themService: Body & Trim
Amy Cook
3 years ago
Mark's customer service went above and beyond by every business standpoint and the work done on my car was impeccable. I would recommend This place to everyone without hesitation
Alf Neuman
3 years ago
Dropped by to see what the damage would be to remove some light scratches on my Sky. He said let me buff them out. If I don't succeed, no charge. He got 90% out and still wouldn't accept payment. I felt like I was in a time warp where every shop was like his.Service: PaintingService: Painting
The Divine Elf
3 years ago
Looked at my situation and gave me a clear understanding of the issues with my car. And sent me to a mechanic who could do the work I needed done.
Tommy Clarkson
4 years ago
You have options when getting work done on your car, why not use the best? Very professional and great people here!
Valerie Waters
4 years ago
He did a great job on my bumper in a short time. Would highly recommend!
sharon l cioca
4 years ago
Amazing! Honest knowledgeable and extremely efficient! You can't go wrong here. Excellent quality at a reasonable price!
Joe Kessler
3 years ago
Great place to get your automobile fixed from auto collision . They do it right .
Triston Bowen
a year ago
Best and most honest autobody shop in Wilmington.
Mary Inwood
6 years ago
Mark and his crew do excellent work, very honest in running his business.
David Chesney
5 years ago
Great job on my SUV. Can't tell I ever hit a deer.
Chuck Wheeler
4 years ago
5 stars shop was clean. Work perfect
Betsy Coberley
4 years ago
Fixed up my car in a good amount of time
Jeannine Pummill
5 years ago
Decent prices, good service.
jeffrey rollins
2 years ago
Great friendly service!
Dana
4 years ago
Professional and friendly service.
Loren E. Dressler
4 years ago
Wouldn't go anywhere else
kevin phillips
6 years ago
Good people
Marietta Buchanan
5 years ago
Good place