Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Josef Mildner
3 weeks ago
Had what I needed at a reasonable price, we there today and Amanda had my brake pads ready for me she was very professional and kind will most definitely be returning. Thank you
Sean Champ
6 months ago
The best place to go for auto parts. Kevin is particularly knowledgeable and professional. You will get EVERYTHING you need the first time.
Eric Altman
11 months ago
Your website's ability to just enter in my car (even my old 80's van) and easily find my compatible parts made things very easy. Also, Kevin was friendly and helpful. Thank you!
Francisco Martinez
7 months ago
5 people in there.waited for like 10 minutes no one a knowledged a customer was waiting had to yell and ask for help
Erin Chandler
5 years ago
I was very pleased with the service professionalism & knowledge of the employees I received there this evening. My car wouldn't start without being jumped so I called ahead to check the price of a new battery. The employee was very helpful and told me that they could test the battery and alternator for free! When I got to the store the employees didn't just test it & try to sell me a battery. He tried a few different things to make sure I didn't spend unnecessary money. Ultimately, I ended up buying a battery from that store. The employee even installed it for me and ran the diagnostic test again just to make sure everything was working. They totally saved the day!!
william Ruffing
2 years ago
On behalf of the Attica Veterans Memorial Car and Truck Show committee I would like to thank the Willard Store of AutoZone for their sponsorship contribution to our October 8th, 2022 show. We were very courteously received when we asked for their help, and the manager was happy to grant our request. Please patronize AutoZone / Willard for your car care needs.
Mike Mason
a year ago
Needed a new axle they did not have one in stock I called him around 1 p.m. and they had my part by 7 p.m. same Daddy
Nikita Lambert
3 months ago
Very friendly customer service
Raul Espinoza
a year ago
U guys have always been real helpful at the Willard Ohio store. There have been times that i have gotten there right before closing time and they still take their time just to help me out and get the job done right.
Elizabeth Moll
4 years ago
My wiper popped off from the ice storm, and the lovely employee was nice enough to pop it back on, instead of me buying another blade! Love this place, always come here for my basic car needs.
Derek Ratliff
4 years ago
Excellent service and a knowledgeable staff at this store. Idel was quick to get me the parts that I needed and back on the road. Will definitely be visiting this location again!
Michael Mills
a year ago
Not very helpful.This time going for parts they were very helpful. Got good deal on oil, filter and air filter
Paul Martin
2 years ago
Most of the time they will sell the wrong parts I come in for a headlight I pick it up off the shelf and goto check out and the 3 employees couldn't ring me up so I left the lights and walked out
Missy Wiseman
3 years ago
Willard is the only autozone ill go to! They never sell me the wrong parts and they are super helpful! Thanks guys for knowing what you're doing
Crystal Alsept
a year ago
Awesome crew you got here my belt broke on my truck and John was a great help and went above and beyond to help me
RICHARD MILLER
a year ago
Got some new wind shield wipers,, they installed with no hassle
Brad Hartley
4 years ago
Had a very good experience at this store. The service was eceptional. Especily from the manager Idel who helped me with what i was looking for. Also very courteous.
Michelle Semer
4 years ago
On multiple occasions I ve received excellent service from the employees at Auto Zone in Willard OH. The are helpful and answer all my questions. Great job !!
Nathaniel Hawk
4 years ago
Asked for brake pads with hardware to do the front and back brakes of a 2008 Honda CRV. Bought the stuff, got home, took apart the car and guess what, they didn t give me the hardware for the back brakes. Why do I have to do their job, we wasted gas and time. Its now 5pm and I don t have what I need.
Randy Fannin
4 years ago
We needed a new battery for our car stopped in they changed it and had us back on the road in know time great guys thanks
April May
3 years ago
Was very helpful...needed battery for my car. He got the job done
Kracker Mason
3 years ago
I like the fact that you can order online and have it delivered to your house the next day bad part is sometimes they don't get the part right and you got to take it back to the store but they'll make it right
Mathew Jordan
7 years ago
Not a bad AutoZone. There are plenty of rude and unhelpful people at many auto zones but this place is usually full of nice good staff.
Jeff Felts
5 years ago
Very professional service manager Dale and all of staff thank you
Daniel M
5 years ago
When they give me the right parts it's nice. Quit asking me 2wd or 4wd for wiper blades....
Rachel Risner (Rikki)
3 years ago
Great place and great people! Employees are courteous and very helpful!
Derek Henderson
6 years ago
I don't go here often but every time I do I get great service and they are always willing to help
Jeffrey Capelle
a year ago
Had the parts I needed at a decent price
Earl Greaser
5 years ago
Been getting a lot of of bad parts got a fuel pump started three times pump went bad replaced again started twice pump went bad buddy of mine got a starter for his truck four in a row was bad lifetime warranty but you still got to crawl under the truck to replace
pauline fey
5 years ago
The people at auto zone were very efficient and went beyond helpful. I would recommend auto zone to anyone especially the one in Willard