O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Frazier
a month ago
Well they stink. I called first to see if they had a part in stock. The salesman said yes. When I arrived they said it was a special order part. So I told them about me calling ahead & being told it was in stock. The salesperson suggested that I may have called another location. Well,that's a possibility. So I checked my call history. I did beyond a doubt call the right store. Also this isn't my first trip there. I have never walked out of that place with anything I needed. I walked next door to autozone & walked out with my part.

  Pamela Belford
5 months ago
Picked up the wrong part and had to return it. The guys were very professional and friendly. I appreciated their help!

  Brittany Duff
6 months ago
This only place I go like this they are always helpful and nice

  allen lewis
4 years ago
Verry disappointed with o'Reilly. When they 1st opened I stayed a loyal customer. The staff always really polite and serve to your needs .a coin toss between autozone due to competition pricing which would always match. I have never had an issue .I'm going to give a 3 star rating because there are great staff members and excellent parts .my issue as a loyal return customer. I called in a part not to long ago for a price match.which I found a part online $100 cheaper and I mentioned it to the gentleman. Dont get me wrong were all all trying to save money these days with the economy so high and expensive. He got upset and rude and started babbling that he pays taxes etc.. like it was some god awful crime I found a part online cheaper then theres.i just so needed that part asap and normally if I can get a better deal on an item I will go for it. As I have not personally had bad experience with online items .I just make sure it's in the USA but anymore most oir products are over seas .the best is japan my opinion that is. But my point is I'm a tax paying citizen myself and it was rude and inconsiderate and offensive of how he said that to me like basically told me off in a different manner because I wouldn't purchase threw him.needless he does not know I'm a regular. Regardless I went to autozone and paid the high end price because I needed my part and would had purchased threw o'Reilly if it wasnt for the rude gesture remark.i will not return to orielly after that.dissaponts me....my opinion just because a person mentions a price online give u no reason to insult your customers. Verry unprofessional. A 3 star is fair due to other staff hard work and good product. My personal experience

  Anell Villavicencio
a year ago
Wonderful crew. They accommodate. Wish I could work there.

  Tom Ret
2 years ago
Always friendly and knowledgeable staff to help you out. The costumer service here brings me back

  John Kennedy
9 months ago
Staff was very helpful in helping me make decisions

  Charlotte Fields
2 years ago
That is the best place to shop at win you won't to do something right on your vehicle and you get the best care from them win you go there out of them all i ever been to so thanks guys for what you have done for me and my family you are the best

  Robert Harrell
3 years ago
I was given two bad O2 sensors from them!! They replaced the first but it didn't work either. So I thought it was something else and took it too two garages and it was the O2 sensor. I order a new one from somewhere else and fixed the problem. So I took the other back and they wouldn't give me a refund $110 + tax.

  Sac
3 months ago
Service was great.

  Laura Lewis
2 years ago
I love the place. Never have any trouble getting what I need. And they are so helpful.

  Bo Callihan
2 years ago
Beyond helpful & knowledgeable, always top of the line parts, my fav store!

  Kenneth Fletcher
2 years ago
Outstanding customer service. Great workers there. A good team

  Karen Skaggs
4 years ago
Very nice people They are happy to help you with whatever you need. Very polite

  No Biden [he cheated]
5 years ago
Had an encounter with a rude employee. If you're too lazy to walk out to the parking lot and help someone by taking a look at their car, maybe you shouldn't work at an auto parts store.

  Crystal C
3 years ago
Help so much. Would rather go there for the best customer service, instead of the best prices.

  Stacie Moore
2 years ago
Said part would be there the next day...wasn't..Said it would be there the next day...wasn't. Finally showed up 3 days after initial chat. Terrible customer service

  Elizabeth Wells
5 years ago
The O'Reilly's in Wheelersburg OH is the place you need to go if you need auto parts. They are educated and helpful. Great place!

  Sela Fannin
a year ago
Very friendly and helpful staff

  Edward Jones
2 years ago
Knowledgeable friendly service. My regular stop

  Bobbie Cox
4 years ago
Half the parts was not in the box and I told the guy that waited on me so I had to go buy bolts

  Dale Sexton
2 years ago
These guys are pretty good. I'll be back.

  Paul Hickman
a year ago
Always a good place to get parts for your car

  Terry Taylor
5 years ago
Always get the parts I need. Just took a little while to find them today

  David Stambaugh
6 years ago
Horrible customer service... Rude Employees that basically ignore the fact you are there. Not anything like other O'Reilly stores

  Justin Beathe
3 years ago
Helpful guys. A good orileys. There is a auto zone next door but its auto zone.

  Tommy Jacques Sr
5 years ago
Great people very helpful. .

  Brian L
3 years ago
Nice because its not busy crowded

  S Holsinger
a year ago
Knowledgeable and helpful staff

  drphil Dixon
4 years ago
To hi on stuff not friendly