Rad Air Complete Car Care and Tire Center - Westlake
4.8 (551)
27051 Detroit Rd, Westlake, OH 44145
(440) 328-8924
radair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Towne
4 weeks ago
Everyone I've dealt with has been absolutely wonderful. The work has been consistently great and they keep in touch afterwards to make sure you're happy. The main waiting area has a nice living room room vibe and it matches the more personal type of service provided. I currently take all my vehicles here for general service including oil changes, brake and tire work and anything they can help with. Any referrals they've given for work they don't do, like remote start, was a great experience as well.
Mariah Corcoran
3 months ago
These guys at RadAir are AMAZING!! Dino and everyone were so unbelievably kind. They go above and beyond and took great care of my Jeep. After all the top notch repairs they did to my vehicle, I even got some road cookies which was such a sweet touch to the whole experience. These guys are honest, work hard and quick. I had my car back days before I thought I would and it feels great. They have my business moving forward and I recommend this shop to friends and family.
gjbc
3 months ago
Great service. We were in from out of town, 350 miles from home, and heard a grinding noise from the rear. Dino and his team diagnosed it quickly - a bad wheel bearing. I told them we needed to get the car back as quickly as possible, because of a big family event later in the day. They gave us a loaner big enough to accommodate the grandparents and their walkers, and finished up the job in time to get our car back for the party before the end of the day. Great people, great service, great price.
Heath Lee
4 weeks ago
These people are great! They squeezed me in to get my tire patched and plugged. It's really like family in there while waiting. I had a great experience that saved me in a time of need and will definitely go back for more routine needs.
Mike Byron
2 months ago
The service was what is expected. The facility was clean. The low rating is due to the experience I had when I was called about my car. I have an older subcompact car that has sport/racing stripes. I bought it used for its low mileage and reviews the car had not for its look. When the man called he called it my sports car . I do not need judged or reminded of what I drive. They must all drive very nice cars while I do not. Secondly while picking up my car another person came in they either knew or were doing some bigger work for as they treated him like royalty while they tried to just get me out. Am I mad about it no. Yet this was my first time going here and will go back to Conrad s next time. I gave you a chance and honestly blew it. I expect my car to be serviced right. You did that. But a couple cookies doesn t make up for poor customer service.
Steve Nelson
3 months ago
What a great experience! No one likes it when their car breaks down but I can tell you it was so refreshing to find a repair shop that did solid reasonable and trustworthy work. My car is back on the road and in tip top shape. Thanks Dino and the crew.
Timothy Troup
4 months ago
Very positive experience. Took the Jeep in for a few nagging maintenance issues. When I called ahead, they gave me an appointment just 2 days away. Had a loaner ready for me, called me with the diagnosis. Identified a few options for me and finished the work quickly and charged a very fair price. Very quick and courteous service.Highly recommend.They give you cookies at the end...
Lisa B
2 days ago
When you have a coupon you expect that your going to be paying less not more for a service. The coupon I had said $75 oil change. Well this place added on all sorts of extra charges on top of that. Somehow getting it up to $113, which is no discount and felt like a big scam. I won t be going back.
Allie Saxton
5 months ago
Great customer service! Took good care of my car and they even gave me a loaner for almost two weeks while the work was getting done. Definitely will be back when I need work done. Dino and Roz are awesome!Service: ExhaustService: Exhaust
Robin G.
7 months ago
I have been bringing my cars to Dino & Roz at Rad Air for more than a decade and they have NEVER disappointed me! Norm and all the mechanics are top notch and were able to diagnose an issue with a newer vehicle that the the dealership had not been able to solve on several visits (this is what originally convinced me to make them my "go to" for all auto service). Fair prices, great service, and outstanding people; what's not to like!Services: Electrical repair, Air & cabin filter replacement, Tires
Samantha Brown
5 months ago
RadAir always gives great service. Most importantly, I feel safe driving my car away after a service. The techs and mechanics are knowledgeable and don t speak to you like you are dumb. I have price shopped and while they are a little bit more expensive than some other shops, I have paid way more for significantly less quality so to me, 20-50$ more at RadAir is priceless. I will always take my car there repair!Services: Brakes, Battery, Oil change
Eric Walters
5 months ago
Took my car to Dino s (RadAir) to get some standard maintenance done while I was in Cleveland (I was visiting my Mom) and he went through everything to make sure my own mechanic was as good as I thought he was. They did not disappoint. He was able to get to the front struts and did a computer alignment and drives like a car. Will see them again on my next trip!Services: Steering & suspension repair, Wiper blade installation, Auto maintenance
Ante Turcinov
5 months ago
Rad Air of Westlake was great! Very quick to schedule an appointment, give me an estimate and take care of my tire replacement. Extremely transparent and fair - would definitely recommend Rad Air!Service: TiresService: Tires
Alex Marta
4 months ago
Brought my truck in due to a leaking oil pan. RadAir was able to get me on their schedule right away and completed the job quickly and did an amazing job. Even saved me some money in the process.
Lisa Swisher
3 months ago
Dino & Roz are so very good with customer care and you know that your vehicle will be in top condition when the service is done. Always very accommodating with scheduling, also.
John Tyrone
6 months ago
I took my car in for a problem that another repair shop couldn t figure out after 3 attempts. Rad Air in Westlake figured it out very quickly. They got me in quick too. The shop was clean and any of the staff I dealt with were friendly, helpful and courteous. I will definitely use this shop again.Services: Auto engine diagnostic, Engine repair, Oil changeServices: Auto engine diagnostic, Engine repair, Oil change
Chris Cullen
4 months ago
RadAir completed difficult repairs on my car and I am very thankful. The work was thorough and the cost was close to what I anticipated. This is a customer-first business.
Laurel Kennedy
5 months ago
No one likes to take their car to the mechanic but Dino and his wife are so wonderful to deal with. We have 2 cars they service and I think they are honest and knowledgeable. They also provide loaner cars if available which definitely helps with scheduling so you are left with no transportation for the day. Highly recommend!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Wiper blade installation, Brake service & repair, Auto maintenance, Battery, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Wiper blade installation, Brake service & repair, Auto maintenance, Battery, Oil change
Brandon Todd
8 months ago
Dino and everyone at rad air do a great job! I ve taken multiple cars to them on different occasions and every time has been outstanding. Very trustworthy and knowledgeable group! Recommend over and over!
Michael Stillman
4 months ago
Rad Air is simply the best, no question about that, and they warranty their work. I would never go anywhere else, for any automotive work...or even for my lawn mower!!
tom yost
a year ago
Did a outstanding job on my car after a big diagnostic read from another competitor ( Conrad's) a over 8000 dollar misdiagnostic....very very happy with Rad air very honest very friendly very clean shop took the time to explain everything to me and my wife they really do treat you like family............Services: Auto engine tuning, Oil changeServices: Auto engine tuning, Oil change
J Ram
a year ago
Dino and his crew are very professional and knowledgeable. I took them 3 vehicles, 2 for business and 1 personal. They told me what I needed and what is upcoming in the future that I will need to keep an eye on. They didn t try and oversell yet knew exactly what the issues were and fixed it the first time. We have our new spot for all our vehicles repairs and maintenance and thats Rad Air. Dino and his staff are very honest and proficient mechanics. Well done Rad Air of Westlake, you have gained a loyal customer.Services: General repairs & maintenance, Vehicle Inspection
Judy Clark
a year ago
Dino and his crew are great! I dropped my car off early in the morning. They did a maintenance check on everything and told me I needed new rotors for my brakes. I took the car in the following week and had it back, good as new the same afternoon. They did a great job, are very polite, explained everything and answered all my questions. Plus, Roz, who handles all the office work, is fantastic. I highly recommend Rad Air and all of the staff.Services: Vehicle Inspection, Brake service & repair, Oil change
Inga Barnum
6 months ago
I received excellent and quick service replacing my front brakes. Roz was welcoming and helpful. I will definitely return for any of my car s needs.Service: BrakesService: Brakes
M C
10 months ago
I ve always had success with this RadAir location. My experiences have proven that this team is honest, efficient and reliable. There are other local places near me that offer similar services, sometimes at a lower price, but I keep coming back to this RadAir. It s been about 4 or 5 years, and I won t take my car anywhere else.As a female who doesn t know much about cars .or any type of auto repair, I ve never felt intimidated. Everything is explained to me in detail and they have actually allowed me to watch what happens during a vehicle inspection.Services: Transmission, Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change
C H
2 years ago
Rad Air Westlake fixed my kid s ride-on toy. They were so kind and helpful! I had such a great experience and could not be more impressed by their willingness to take on an project that is definitely out of scope for them. My kids are thrilled and I so appreciate their help!
Shaun Marsh
5 months ago
Everyone at this Rad Air is friendly and helpful. They got me scheduled at a convenient time and gave a good review of all that was done and to look out for.Service: Steering & suspension repairService: Steering & suspension repair
AstralSurfer11
a year ago
They were able to get me in the very next day and fixed my car the same day. Dino and his wife were super friendly! They seem like good people. I saw they had a lot of good reviews and now I finally saw why in person. I ll be going back there regularly from now on!Services: Tires, Steering & suspension repair, General repairs & maintenanceServices: Tires, Steering & suspension repair, General repairs & maintenance
John Huetter
7 months ago
I have relied on the services of Rad Air Complete Care, Dino Cuffari and his band of technicians since Dino had taken over the center many years ago. He has proviced honest, friendly, and profesional services to both me and my family memebers. I have used this service for 100% of my car maintenance needs for these many years.Services: Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change
Dean Durocher-Jones
8 months ago
I needed exhaust system work and went to them for a second opinion. They got me in quickly, diagnosed my problem, gave me a loaner, and fixed my problem that day. They fixed what needed to be done rather than replacing much of the system. Really great people doing business the right way!Service: ExhaustService: Exhaust