Wayne's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jess Mclaughlin
2 months ago
Got a car a Ricart it was a lemon and Ricart would not even attempt to help me at all in any way shape or form. So i call waynes they came and got my car, looked it out and called and said they think its under 100,000 mile warranty possibly. They called all the Hyundai dealers and got one to try and get it covered to help us. Honestly i have never had a repair shop be so great and try to help. They made no money off me and did so much for me to just help me while everyone else was not trying at all to even find information for me! I will now take all my fleet vehicles there and my personal vehicles!

  Real Reviews
a month ago
My alternator went out. They took my car in and turned it around quickly so I wasn t out of wheels too long. Appreciate the extra mile!

  Mr. Branham
11 months ago
If I could give a zero star I would. First they told my wife to bring the vehicle in and they would give a diagnostics test for free. So the next day I dropped it off handed them the keys. They said they will get back with me with what they find problems Great. I get a call later the day .I look at the sheet they gave me and saw that they're trying to charge me for something I already had replaced. It came up to about 3,500 worth of repairs, parts and service which was not true. I said okay. Thank you. I'll let you know what the next step will be. The guy said well, if you're not going to get your car fixed we're going to charge you diagnostics. I said that wasn't the agreement. He did not want to give me my keys back. I had to call my attorney show them where they said that diagnostics would be free because we recorded it to get my keys back the next day. I took it to another reputable company. They charge me $1,000 for everything that was on the list that they said was wrong in four things on that list. It was not anything wrong at all. The car is running great. When I went back to get my key he said he does not want me ever to be his customer. Again, this place is a ripoff. I would stay clear. They overcharge you. It is what it is.

  Roger Legg
2 months ago
Great experience with my first time there. they treated me like family got me in and out quick with a very fair price

  Danielle Leahy
9 months ago
I've been bringing all of my non-dealership owned vehicles here for maintenance for the past 5-6 years. They've never tried to upsell or overcharge me, always let me know which repairs are immediately necessary or not, and have a great staff. They have in store and private financing for repairs, which makes it easy if you don't have the cash in hand for important stuff. If you're looking for a new mechanic in Westerville give them a shot, you won't be disappointed .

  Roger Collins
10 months ago
I've taken my cars to Wayne's in Westerville for years. When I got a new car and wanted the aftermarket exhaust installed, I called Wayne's. They said to drop it off the next day and they'd get it done. I arrived at 1pm on a Friday afternoon and they were SLAMMED. Called me at 4pm to say I was all done. They even boxed up my factory exhaust for me. These guys are great, recommended.Service: Auto exhaust system replacement

  D'Ann Wiedmaier
5 months ago
They were able to rebuild my clutch system and a reasonable timeGreat service over all

  Lynae Cummings-Verdine
8 months ago
BEWARE!!! I am gravely disappointed in this business. They have held a work vehicle for a huge unreasonable amount of time. They overcharged me for the services. Ultimately, the shop took my monies and failed to replace my car. Then, Will rudely refused to convey the message to Nick to find out my status of the vehicle.

  ma ro
a year ago
I can't say enough good things about the people who works here. James, I can't say enough good things about the welcoming service you provided me. From getting me in at a seconds notice, providing me with options, making me feel like family. Guys he even offered to give me a ride home, to me this speaks for itself. Hodge the mechanic had me in and out despite he had to correct another auto shop bad work. He also made sure my car was 100% before I left that lot. Most importantly I have never spent time at a auto shop that I wasn't impatient about. James made my stay feel more like a visit to family than an auto shop. I have visit them in the past and had always been pleased. Years later their quality and service has only gotten better. 10 stars. Winter is coming get your car done here you won't be disappointed.

  Elliot Enns
11 months ago
Brought cars in twice. First time they diagnosed a known problem with that make and model others had never mentioned. Second time it was a quick tighten rather than a full replace. They have been a quality place, I'll return to.

  Jean Luc
a year ago
James was very polite and very helpful. Took my car in for front end noise was repaired and returned the same day. The prices were what I was expecting for the repairs needed. All around a great shop which I will bring my vehicles back to. Definitely recommend Wayne's Auto Repair! Also re ueved a free month of Moo Moo car wash! Thank you James and crew!

  David Fisher
a year ago
According to the service manager, Wayne's recently got a new owner. But as long as the service techs stay, I have no problem taking my vehicles back for future repairs.For the most recent repairs, I had the entire brake system (from the master cylinder, thru the lines, all the way to the wheel calipers) replaced on my car. They did great work!The courtesy inspection noted a couple of other potential issues that I was already aware of. After the brakes were done, a couple of "strange" sounds precipitated a second, more thorough inspection.The source of the sounds was found - nothing troublesome - and we were done.Overall, nice folks that care about you, your vehicle, and your safety.Give them a try!

  Ellyse Grunsten
2 years ago
I have been to Wayne s auto in Westerville a number of times, and I ve always received amazing service during each visit. The staff is incredibly helpful when providing assistance, and they make a point to be thorough and precise as they work. James in particular always goes above and beyond to make sure I have the best experience possible, and he takes care to remember details about my vehicle each time I come in. I would highly recommend this place to anyone looking for an auto shop in the area!Services: General repairs & maintenance, Oil change

  Luke Chiocca
a year ago
Oil was leaking from my car and burned on top of the engine. James was able to help walk me through the problems. He took photos and sent them to me so I could see what was wrong and called me before doing any work. Overall, a good experience and I would recommend Wayne's Auto Repair. I did not feel as though they were trying to rip me off, as most shops do.

  Brendan Hicks
2 years ago
I am new to Columbus and was unsure of who to trust to fix my vehicle. I worked mainly with James, he was very helpful and knowledgeable. Fair prices and quick service. They provided an itemized receipt and even gave me a heads up on a few things to look out for in the future, without trying to upsell me on the spot. I will use them against in the future.Services: Exhaust, General repairs & maintenance

  Max Glick
a year ago
Me and my fianc� have been going to Wayne s for years now and at this point it might be our only trusted repair location within the greater Columbus region of Ohio. Stellar work, 10/10 customer service. Fantastic experience all around.Services: Electrical repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Vehicle Inspection, Transmission repair, Brakes, Auto brake replacement, Oil changeServices: Electrical repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Vehicle Inspection, Transmission repair, Brakes, Auto brake replacement, Oil change

  Dena Dunson
9 months ago
Amazing customer service.. Nick is AWESOME!! Honest, attentive and caring, I really appreciate his concern to get my car fixed

  Maura McGough
a year ago
I got a great price for tires at this location and I was able to order the tires and have them ina few days later. Very friendly staff here and I was in and out in a flash! I will return to this shop in the future.Services: Tires, Wheel alignment, Oil changeServices: Tires, Wheel alignment, Oil change

  Kyla Ralston
2 years ago
We recently had the best experience with James at Wayne's Automotive! He is one of the nicest people we've ever met and extremely honest! He is the reason why we will continue to be a loyal customer! Your business is truly lucky to have him.

  Kelly Smith
3 years ago
Came to this place about a month ago based on great reviews and it didn t disappoint, so I had to repay the favor! I took my car in and they were able to tell me what was wrong within 24 hours, talk me through the repairs necessary, and fix it quickly. I was only out of a car for two days and it s been running great since - none of the issues I previously had! Everyone was super nice and helpful, definitely worth the money.

  Aimee Abbott
3 years ago
They were great!! It took months to get the loan I needed to get a new transmission put into my car and all of the guys that work at Waynes were very nice and understanding.. once I got the loan approved they had my car done in a week or less. Im very happy with the work they did and very grateful for their patience.

  Dreanna mcneal
a year ago
Took my vehicle to Porsche multiple times just to not be told what the issue with my car was and I come here and was told the issue in under an hour. I definitely recommend and will be coming here from now on. Thank youService: Steering & suspension replacementService: Steering & suspension replacement

  Lauren Andres
4 years ago
I stopped by unannounced this past week to have my car checked on due to a concerning noise. The men working were able to help me immediately and ensure that everything was fine with my vehicle post drive and inspection and never charged me for their time. Their service was great and they were very friendly. I highly recommend their service!

  Erin Fossier
a year ago
An amazing, helpful and quick experience. Extremely grateful for James and all those working there- amazing crew with so much knowledge and care. Will be recommending Wayne s Auto Repair to everyone I know!Services: Engine repair, Oil changeServices: Engine repair, Oil change

  jonathan ransome
a year ago
Stay away from this fraudulent business, they go into your checking account and take out more than your monthly insurance bill. They charged me for having two vehicles when I told them I only had one my account was over drawn for a large amount. I called my bank and had them freeze my bank account because of this bad business transaction. Stay away!

  Blake Bollens
7 years ago
Love the place. Even when it was Wayne's Marathon on Bethel and Godown. I've taken every single one of my vehicles there and have had no issues. Prices are relatively cheap, and labor cost is fair for a shop that's expanding constantly. New manager Nick is friendly and nice, and the two master techs there know what they're doing. Most of the time I bring my car in, it's a last minute notice. Even if the shop is loaded, they still make at least 30-45 minutes to look over my car and explain what is needed. I'd rather pay someone to do it THE RIGHT WAY, THE FIRST TIME and not have that same issue over and over again. Also, being in the service, they have great opportunity for some discounts and work with payments. I recommend this place over a Midas or Meineke any day!

  Jessica Norris
5 years ago
I first came to Wayne's in May of 2018 when my vehicle was acting very strange. I had just purchased it so I was quite irriatated. Nick jumped right on researching pricing and dealing with my very difficult warranty company. My car has since been in their shop 7 more times since then. Some were warranty covered repairs which took Nick a lot of time and effort to deal with and some out of pocket repairs. They also went out of their way to accommodate my financial situation. Nick is very understanding and makes sure we are always taken care of. I will never use any other mechanic again. They are reliable, very trustworthy, honest people.

  GGTM Records
5 years ago
GREAT FRIENDLY STAFF! Worked fast and had me in and out in one hour! My brakes went out and I was panicking as a new car owner. They made it so easy and took care of everything I needed! Also they were the most affordable around the area!!!

  Anthony Nicholas
4 years ago
The day after my son and I moved to Columbus, his car would not start and we knew no one in town. I found Waynes's Auto Repair on line with their easy-to-use website. They provided free towing and replaced the starter in a matter of a few hours and we were ready to go again to finish our move-in. Big thanks to Jim and his crew! They were great (and fast)!

  Laura Schaller
11 years ago
I had all intentions of leaving early this past Friday to drive home & see my family who lives 2 1/2 hours away. While at Kroger, my car decided it didn't want to start - I called around to some service centers and was told they couldn't look at my car until Monday because they were "so busy due to car's reacting to the heat". So I called Wayne - and they told me to come in right away and they would take a look at it. My car arrived in their shop at 2pm and by 6pm, I was back on the road and on my way to NW Ohio. The guys gave me outstanding service, very courteous, and my car is running great once again. Thank you Wayne & Crew for the work you've done and I recommend anyone to check them out when they are experiencing car issues!