O'Reilly Auto Parts
4.4 (177)
11675 State Rte 41, West Union, OH 45693
(937) 544-8280
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luke Berry
4 months ago
Overworked employees that are outstanding individuals who do not receive enough respect or acknowledgment from their higher up peers. The district manager gives off the impression that he is an egotistical a****** with no regard to his crew that he is responsible for. Overall the service is good and every employee that works there will go above and beyond. It s outstanding how a major corporations can screw the people over that make them the most money. Screw Justin Ross.
Tony Rose
a week ago
Awesome crew smart and willing to go the extra mile
ReSheena Shiveley
2 months ago
Always willing to help when you need themGreat staff
Fletcher Barnes
6 months ago
Needed a new battery for my van. They had it and installed it for me. It was a great help especially since it was a large battery.
Jassen Fawley
2 weeks ago
Very helpful and friendly staff.
Cliff Mcelroy
2 months ago
Sales staff at the counter was rude and not helpful.
Jay Jones
a year ago
Always great service. Parts usually in stock with the occasional must order. Everyone there is fast, friendly, and knowlegable. NEVER had any problems. Thanks guys and gals. Keep up the good work. Joe you're a great manager with great employees.
Dustin Davis
a month ago
Prefer over autozone now a days
Richard Mitchell
5 years ago
I have been here several times. They may not always be able get what I need but the staff are always friendly and helpful. The reason I shop here most is because they are most likely to have what I need in stock. Usually when I am there they are busy so I have generally had to wait to ask a question or check out. (Apparently others have the same opinion of them as I do lol)
Chris White
3 years ago
I go here everytime I need something for my wife's car or mine and always recommend friends and family to check them first. The quality of the parts are better and normally better priced than the other parts stores, they are able to get what you need within a day on most cases as well, and they never hassle you with returns.
Amanda Mcswain
8 months ago
Take the part in there and the guys are always willing to help. Thank you
Steven Ktaft
3 years ago
I have had problems with O'Reilly parts. I call and ask if they have the part and the price. Get there no part and it is usually 4 times more. The other issues are the mask . The employees don't where mask. I have been in 2 different states. Both stores were the same. I am done with them I left autozone for the same price and availability problems. Must be company policy not to wear mask. Done.
Scott Bryant
3 years ago
Has a very wide variety of parts & was very helpful with putting code reader on my vehicle to help pinpoint problem. Also has loaner tool program so you don't have to buy a specialty tool to do 1 job & never use it again. Very friendly & helpful service
Ciara Riggs
a year ago
Nice people but the manager called the tow truck on my vehicle@4pm and I got there to get it @6pm. I told them I would be back before closing time WHICH IS @ 9PM.....
Adam Hoople
3 years ago
One of the only places in my hometown that gives military discount. Have quality parts but you need to know what to ask for or you will get cheaper quality. That's the same with all parts stores though.
Deborah Martine
4 months ago
Friendly employees. Rob helped finding the right brakes for my car. And the tool to use.
rls2legit
3 years ago
Great staff super friendly usually has what you need if not dont take long to order it
Michelle O
3 years ago
Liked being able to order and pay ahead. Just ran in and it was ready to pick up. You can also designate someone else to pickup for you.
Sabreina adkins
3 years ago
Gabe is a true asset to you're company. He knew exactly where everything I needed was. Very polite and Helpful
Mark Wardlow
3 years ago
Usually have what I need, if there are any issues, the staff members are quick to resolve them
Dave Randolph
2 years ago
The guys are knowledgeable and helpful. If they don't have it they will get it the next day.
Patrick Mitchell
6 years ago
Nice building and good parking. They don't always have what I need in stock but they normally can get it for me.
susan darnell
2 years ago
Had great service , she offered to put my wipers on for me , very kind best service I had yet
brandy jane
2 years ago
I chose here over any auto part store nice individual attention to your needs! Go O'Reilly!!
David Moore
5 years ago
Friendly and helpful employees made my trip to the auto parts store a pleasant one.
Coy Whitehead Jr
6 years ago
They always bend over backwards to give you excellent service
Brian Tunks
5 years ago
Great place they were helpful I found everything I needed
Eric Hayslip
5 years ago
The people at this store is great Greg is very knowledgeable at his job great service
Ernest Crouch
a year ago
Knowledgeable and friendly staff. Thank you.
Richard Jones
5 years ago
Very professional and was aptitude to help me with getting parts together