Waynesburg Carriage Company

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kennedy Lewis
9 months ago
AMAZING customer service. Rick was exceptional, honest, & so so warm. The entire place passed the vibe check. 10/10 recommend buying your car from here!!! Truly great people.

  Dan Brett
a year ago
Called on a Saturday morning about a used car listed for sale.Was told that the salesman had taken the vehicle with him and would be back with it on Monday. I told them I would be there at 9:00 am when they opened but was told to call first to make sure what time he would be in. Called back shortly after that on Saturday to ask if they would assure that I would get first opportunity to view. Was told by the owner that I would.Called Monday morning at 9:00 and was told they would call me back when they heard from salesman. They did call back about 9:20 to say that salesman was there, and he had let another person test drive. Again, they assured me that I would get first chance at the car. I had told them I was an hour away and would leave immediately. 40 minutes into my drive they called and informed me that they just sold the car.Obviously, they are not trustworthy and honest in dealing with potential customers. Disappointing for a family run business.

  Jacqueline Garner
4 years ago
Great service department!! I brought my Buick here for service (I purchased the vehicle at another location before I moved to the area). They were fast courteous and thorough. They completed the suggested 15000 mile inspection and service rotated my tires and completed and oil and filter change. I've used instant oil change places in the past and paid more at those places than I did for this service at an actual dealership. I was very impressed with the quality of service and will bring my Buick to this location going forward. I left with coupons for a free hand car wash and discounted oil change and wiper replacement in the future. I will be setting up my recommend 22,500 mile service with them. Highly highly recommended!

  Rhonda Siegrist Elias
3 years ago
Honestly one of the smoothest car buying processes I ve been though. Super friendly staff that makes you feel like an old friend. No pressure to buy. Gave us a great value for our trade in. I would definitely buy from here again!

  John knapp
3 years ago
Absolutely amazing customer service!! I would recommend this dealership to everyone. I have bought many cars and there is not one place that even comes close to the level of customer service that this place gives to their customers. Thank you again Rob/Kenedy you guys both did a wonderful job selling my mother her vehicle and were as fair as you could be and took care of every issue. Thanks again John Knapp

  Jacque Holman
5 years ago
Recently purchased a vehicle at Waynesburg Carriage. Best experience I have ever had purchasing a vehicle. Rick was my sales person, he was so very helpful. Wish I had went there years ago. No pressure at all, great price, make you feel like family. I would highly advise anyone looking for a new or used vehicle to give them a try. Thank you Rick.

  Dan Vincent
6 years ago
A very customer friendly, relaxed, and honest dealership, with low pricing up front. You may not find this dealership on a web search, so consider yourself lucky if you find it. I live 90 minutes away, and will go back again for my next car. Details would take too long to write, so suffice to say, I'm a very satisfied customer. They earn their business, and positive reviews.

  Rachel Smith
5 years ago
Worst experience I have ever had at a dealership. Rick was so incredibly rude. He gave us an insulting price of $500 for my trade in , which I had gotten another quote of $2,500 from a different dealership. He also neglected to add it as part of our downpayment on the application , which could have been the difference of being approved or not depending on the lenders. When we voiced our concern over both instances he rudely cut us off and told us he was doing everything he could, and he d call us tomorrow morning with an answer He then pushed us out the door as he was too concerned with going home rather than helping us young veterans get a truck we had our heart set on, and submitting the application that evening. We never received a follow up call the next day, so we called in , and was told there was no answer. They opened at 9am and the time was noon when i called. I was also told I d know something by 2pm and he hung up. 2pm came around and still nothing. So I call in again asking questions about what we can do to speed this process up as we know how fast trucks go once on the lot. Again was rudely interrupted and insulted. I insisted to speak to someone hire and we were given another salesmen Evan. He could care less about us or our concerns with the truck and pushed papers our way to sign , handed us the keys and the emblem that had fallen off the tail gate and told us to get going . It has not even been 24 hours that we have had the truck and the TMPS light came on and a headlight had gone out. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE.

  Jeremy and Crystal Shantz
7 years ago
First off Rick was very polite and no pressure. Maybe I just had a bad luck with the vehicle I purchased. I was interested in 2 Buick Enclaves they had on the lot. We took both on a test drive. When the check engine light appeared on the 2009 during the test drive, we decided to purchase the 2010. 2 days after we got our newly purchased vehicle home the check engine light came on. I'm no mechanic but it seems to me Waynesburg Carriage just reset the check engine lights on these Enclaves without fixing the problems. We have had to spend over $500 in repairs 2 weeks since the purchase. Hopefully we are up and running for awhile now. It ruined Christmas for our family!- Jeremy

  Crystal Lloyd
a year ago
I really like these ppl they do everything for u a good car wash inside and out they. Call u first to see if that is ok ro fix something on ur car . Awesome job

  Felicia Ferrell
8 months ago
Always so helpful to my family and I. Family owned with great inventory and speedy service.

  Alison M. McLaughlin
5 years ago
Service department is rude and incompetent. Took my car in a few months ago, they told me it would be $600 for wheel bearings. Took it to another place for a second opinion and it turned out the wheel bearing were fine and it was just something loose which another place fixed for free in 5 minutes. Tried them again this week, car making a loud noise, dropped it off, they said cars just make noise and it was fine. I went down to listen to it with them, they said they would look again, ended up charging $75 to change my oil without asking permission even though my car had 44% oil life left, car made same noise when leaving their parking lot and they said the noise wasn't as bad. I believe they just tried to get money out of me because they didn't know what the problem was. Also, that is outrageous for an oil change on a small car.

  Jeff Soper
8 years ago
If you're reading this right now, you're only moments away from the most positive car buying experience of your life. After getting frustrated with big dealership tactics, I stumbled upon this locally owned dealer whose only tactic is treating you with courtesy, honesty and respect. Couldn't have been happier with the entire experience, from our salesman and the dealership, to the financing options and eventually the car I purchased. No matter where you're at in Northeast Ohio, it is, in my opinion, absolutely worth the drive. If they have the vehicle you're looking for in stock, you're not going to find better service or prices anywhere in the state. I'd be remiss if I didn't mention Richard, who stayed well after closing to complete my transaction and get me on the road in a new vehicle the same night. He's single-handedly changing the perception of the typical car salesman, one customer at a time.

  Acoustic Bold
3 years ago
Good Car Buying Experience. Gf got a good car for a fair price saleswoman was thorough. Even washed the car on a moments notice for us. In and out paperwork title 30 day tag in an hour flat.

  Brock Fisher
5 years ago
Had Rick as my salesman and have nothing but good things to say about my experience. Recently bought a used truck from waynesburg and drove a good ways to come see it. I called to ask about the truck since I was driving so far (almost 5 hours!) Rick was very honest and upfront about some rust around the truck and sent me very accurate photos as to not waste my time. When I showed up, the truck was in even better shape than i had expected! He let me take it to a local mechanic and after everything checked out, I walked away very happy with a mechanically sound vehicle. Would definitely purchase from waynesburg carriage company again.

  greg bradley
3 years ago
Very satisfied with my new car purchase from WCC. Our salesperson Rick was extremely personable, professional and knowledgeable. I would highly recommend WCC to anyone looking to purchase a new or used vehicle.

  Jonah Eby
5 years ago
Great truck at a great price. Evan and Rick were a pleasure to work with and Evan even caught the brakes pulsating before I came down and had them change the front rotors and pads for me, a nice touch from a small town dealership.However, the truck smelled slightly like cigarettes still. It wasn't overbearing but you could certainly tell it was smoked in, would have been nice to know this before I travelled there. I suppose I should have asked specifically, but I figured that's what "clean" meant but I'll know for next time to do that. I still think I should have been told about this but it's possible the person in charge smoked and couldn't tell.As I said it wasn't overbearing and I can spend some money to get the remaining smell out. Ozium should do the trick.Nevertheless I do recommend Waynesburg Carriage Company as I believe this was just a one-off.

  Kyle Lambert
5 years ago
I had been looking for a while at cars trying to find the perfect one, one day I found it At Waynesburg Carriage! Evan from beginning to end was fantastic. Almost all their vehicles are low mileage and clean. I m glad I found them and will be buying there from them on.

  Jeremy Ballinger
2 years ago
Wife was ready for a new vehicle and we heard many a satisfied customer who bought from Waynesburg Carriage. She's now another proud and very happy owner. Thank you!!!!

  Scottie Allen
6 years ago
Thank you Waynesburg Carriage Service & Parts for working on my 2007 Pontiac G5 and Thank you Bill for help me get my transmission fixed on my car andBill was very nice to me and he is Awesome andThank you Jo HepnerShe was very nice to me and my kids she give my kids some candy when I was talking to bill about my carThanks again Bill for your Awesome hard work on my carIf anyone needs some work done to your car or truck or van Stop byWaynesburg Carriage .CoThey do a great job working on vehicle'sStop by check out the nice vehiclesAt the Waynesburg Carriage .CoThey sale Buick & Chevy & Pontiac &Honda cars and Suv's & Truck's & Van'sBest Place to come to get your vehicles fixed at and Best Place to Shop for a new family vehicleStop by at Waynesburg Carriage .Co

  Shelley Kachermeyer
5 years ago
Trustworthy dealership. No high pressure sales. They get to know their customers, and they stand behind what they sell. Highly recommend!! Talk to Rick Cuenot when you go.

  Bressa Long
5 years ago
my dad tried buy a truck from here... everything was set going to sign paperwork next day... salemaN Evan calls and says truck was destroyed by snowplow driver so we drive by to check out how bad it was damaged not one mark on it so Evan comes out oh yea plow driver just starting his plowing business and we made him pay for the truck we(waynesburg carriage) felt bad for him so he paid for the truck because he dont want to file an insurance claim since he just starting out blah blah so my dad calls and asked why he was lied to about the plow hit he said well we found out that the transmission was doctored Lies Lies And more LiesShame on you Evan !

  Nick&Sarah B
3 years ago
Asked for a call back with a price for a vehicle. Left my info with the Lady at the desk and never got a call back. They Seemed nice??

  Roger Griffith
10 months ago
Rob is great and fast service, always happy,friendly atmosphere.

  Evan McMullen
3 years ago
Great family owned dealership that will take care of all your needs then some. I worked for other car dealerships and still bought cars from them if that doesn t speak for itself I don t know what does.

  Jeff Myers
a year ago
Thank you for your excellent work on my camaro. You guys are awesome....

  Trey Oranlado
4 years ago
Evan In Sales At Waynesburg Carriage is Top Notice! I went in this weekend to find a suv in my price range and couldn t be anymore happier with my Nissan Murano that I left with. I ll be back for my next car purchase. Thanks Evan!

  susan maioriello
2 years ago
Have bought several cars from WCC have had excellent service on repairs-wonderful customer service, would highly recommend

  John Oliver
4 years ago
They were a pleasure to do business with would buy there again Good deals on vehicles

  Denise Novello
a year ago
Always has good service and reasonable prices.