SVG Toyota
4.8 (216)
1132 Highland Ave, Washington Court House, OH 43160
(740) 333-3860
svgtoyota.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Wilson
a month ago
Austin definitely made my experience amazing and very easy buying my new dodge journey! I am very pleased and excited about my new car! Thank you again Austin! I highly recommend working with him when buying your car from SVG Toyota!
Vemana Krishna Chowdary MULLAMURI
2 months ago
Had a great experience buying my first vehicle. Austin was very helpful and polite. Austin was very respectful and had a lot of patience towards me. I appreciate patience and helping to get complete knowledge about the cars, how dealership works for new buyers. I would recommend him to any person who goes to SVG. I will definitely be back for my next purchase. Thanks Austin !
Corben Miller
3 weeks ago
Had the opportunity to work with Austin! He answered all my questions and wasn't pushy on what I should get. I came in knowing what I wanted and he helped make it happen. Everything went as I had hoped going in the door. Toyota delivered on their '24 model of the Corolla hybrid, and Austin was a major help in getting me into the new car and get rid of my old junker
Jeff Cardwell
3 weeks ago
I had an exceptional experience at SVG Toyota thanks to Austin Fierchinger! From the moment I stepped onto the lot, Austin went above and beyond to ensure my car-buying journey was seamless and stress-free. He listened attentively to my needs, answered all my questions, and never once made me feel pressured or rushed. Austin's professionalism and dedication truly made the process enjoyable. I highly recommend SVG Toyota and Austin Fierchinger for anyone looking for a hassle-free car buying experience. Five stars all the way!
Enrique Arayata
a year ago
Compared to other car dealerships, I had an EASY 5 star experience at SVG Toyota. Don t get me wrong, car dealerships are still a terrible, stressful, high pressure environment in my opinion and it should just be an option to purchase a car online outright from the manufacturer s website, but SVG Toyota made my car purchase as least terrible and stressful as possible. First, they were the 5th Toyota dealer I contacted because the other 4 had some issues for a lack of better words. I had to pay a $500 non-refundable security deposit but it did mean that the 2022 Toyota Prius LE that I put the deposit on would be reserved for me and not for sale to anyone else. The $500 also would go towards my down payment on the vehicle. I was told ahead of time that I would not have to pay markup; that it would be for MSRP. Next, Kameron M (my specific sales associate) gave me a realistic and practical timeline of when I would take delivery of the vehicle, so he set my expectations straight. He also went over an itemized list with me on what I am paying for, my ballpark interest rate without doing a hard inquiry on my credit, and my monthly payment. He was also reasonable and helpful with helping me remove certain items such as warranties and adding certain items like dealer installed accessories. Afterwards, it was a 2 month waiting game. Kameron M sent me texts almost every week with updates and kept me in the loop. When my car was ready to take delivery, I was in and out in about 3 hours. It took a little longer than I anticipated because I made a last second decision to go without gap insurance. Syd (the finance associate) was very helpful, friendly, and understanding. Once again, don t get me wrong, I don t believe in car dealerships but if you look at it from their perspective and understand that they have to make sales and offer all of their protection services, warranties, plans, etc, Kameron and Syd were very reasonable and friendly. They gave their sales pitch and let me pick what I did and did not want. I got free coffee, a full tank of gas, and comparably good customer service. My expectations were met all the way through and there was no shadiness or last second add-ons. I paid MSRP and avoided a dealer markup. I was even able to use my own pre-approved auto loan credit union. If I choose to buy another vehicle in the future, I will consider them first compared to the other 4 Toyota dealerships I initially reached out to even though SVG Toyota is about an hour away and the other 4 are within a 30 minute drive.
David Pell
2 weeks ago
Austin Flerchinger is a great salesman and I highly recommend him. He was very easy to work with and was very customer friendly making sure my experience was as smooth as possible. Be sure to ask for Austin if you are looking to buy a vehicle.
tom jenkins
a year ago
Austin is the best salesman. Traded in my truck for this hard to find Toyota Camry. He got me the best price for my trade. I had no problems. If you want to buy a vehicle I recommend Austin highly. He will go far and above for you. Thank you again Austin.
Hannah haithcock
3 months ago
Austin at SVG Toyota was exceptionally helpful. I went in knowing exactly what I wanted and he ensured I was happy and comfortable with all decisions that were being made. Very personable individual and has been extremely helpful even after getting my new Toyota by ensuring I do not have further questions or concerns. A huge thank you to Austin and the staff at SVG Toyota for helping me get my dream car!
Brian Sieber
5 months ago
Austin was amazing to work with. He was friendly , knowledgeable, and most importantly upfront and honest. I also had the luxury of meeting Alex whom was friendly and super helpful. Combined the team made the whole car buying process easy and enjoyable. Thank you. I traveled a long way to work with this team and needless to say I am glad I did .
Jennifer Daugherty
2 months ago
Had an awesome experience at SVG Toyota. Kameron was patient, knowledgeable and very friendly! He made buying my Rav4 an enjoyable experience. Gave me lots of helpful advice and followed up several times to make sure everything was going well. Would recommend this dealership and Kameron!
James Gardner
4 months ago
Had a great experience buying my first vehicle. Austin was very helpful and polite. Not to mention he went above and beyond for me. I would recommend him to any person who goes to SVG. I will definitely be back for my next purchase. Thanks Austin !
Steven Gary
3 months ago
Austin was an excellent sales associate. No pressure, great attention to detail and extremely helpful. This was my second purchase from him and my third from SVG. Also, their service d epartment is outstanding. I have used them over ten years and they are fantastic.
Vicki Stiffler
6 months ago
Had a great day getting my new car. Austin was amazing and very polite. Put gas in car out of his pocket and even bought me a Dr.Pepper. Thanks so much Austin. We need more people like you around.
Susan Barrera
4 months ago
I just bought a new Rav 4 and worked with Austin. He went above and beyond in explaining everything and made the whole process very easy. I was very pleased with Austin and would highly recommend him if you are looking for a vehicle from SVG. You won t be disappointed.
Michael Whiting
2 months ago
I recently had the pleasure of purchasing a truck from your dealership, and I must say, the experience exceeded my expectations, largely thanks to Tyris, one of your exceptional car salesmen. From the moment I walked in, Tyris greeted me with a warm smile and genuine enthusiasm. He listened attentively to my needs and preferences, guiding me through the entire purchasing process with professionalism and expertise.Tyris demonstrated an impressive knowledge of the vehicles on your lot, answering all of my questions with clarity and patience. He made the daunting task of choosing the right truck surprisingly easy, providing valuable insights and recommendations along the way. What stood out most was his genuine commitment to ensuring that I found the perfect vehicle to suit my needs, rather than simply making a sale.Throughout the negotiation process, Tyris remained transparent and straightforward, making me feel confident and reassured every step of the way. His professionalism and integrity were truly refreshing, setting him apart from other salesmen I've encountered in the past.Thanks to Tyris's exceptional service, I drove off the lot in my dream truck feeling not only satisfied with my purchase but also grateful for the stress-free and enjoyable buying experience he provided. I will undoubtedly be recommending your dealership to friends and family, and I look forward to returning for any future automotive needs. Tyris is a true asset to your team, and I cannot speak highly enough of his dedication and expertise.
Joe Jemson
9 months ago
Austin was great to work with. He is very hard-working with timely communication. I called around for months to several other dealerships but only Austin secured the car we wanted at the best price possible. Thank you, Austin!
Betsy Wyatt
5 months ago
Oh, I had a terrific experience at SVG Toyota in Washington Courthouse. They had the exact car I was looking for, and the service was perfect. The purchase was easy, and I feel really confident in my new Toyota Grand Highlander. I would definitely recommend a visit to this Toyota dealership. Thank you to everyone there for your help and support.
Charlie W
a month ago
Had purchased 2 vehicles from their WCH location in the past 4 months and many others on the GM portion of the dealership. My 80 year old mother was in need of a vehicle so I introduced her to the Toyota dealership. I had to leave her that day and asked that the salesman please work with her on her purchase. He and the dealership did anything but that with her ! It's a shame to lose ongoing business from our family because of being shady for one used car sale.
Charley Roman
a month ago
Recently bought a Suv from Devin. Best experience I have had while buying a car. Process was easy and seamless. Devin went above and beyond to make it happen. Very friendly and answered all of our questions.
Sonya Mitchell
4 months ago
Tyris was great to work with! He went above and beyond to find exactly what I wanted and made the entire transaction very easy! Great dealership with very friendly employees and a no pressure atmosphere! I love my new Venza!
Marty Jackson
3 months ago
I would recommend the SVG Toyota dealership in Washington Court House, Ohio! Great customer service and I love my new Toyota Prius LTD. It feels like a luxury car to me. Even AWD, heated and AC seats, great stereo speakers, and of course great gas mileage. It's a fun car to drive!
James Stoll
5 months ago
Wow, what an amazing experience! I had the great fortune of getting hold of Austin Flerchinger, who listened to what I was looking for, went out of his way to find what I wanted, and made the entire process painless, and dare I say even enjoyable. Austin is a true professional, and while a great car salesman, he is far from the stereotypical car salesman. Austin listens. Austin takes action on your behalf. Austin is completely honest and up-front about everything. Austin genuinely cares about people. You are definitely a customer, but the nature of the customer relationship is one of collaboration, not of someone trying to stick you with anything. Call SVG. ASK FOR AUSTIN. The entire staff at SVG was a pleasure to deal with, and they even had me picked up at the Columbus airport and driven to their location (I was purchasing from out of state.) SVG is a model of what all car dealerships should be striving to be. Even as an out-of-stater, if I'm in the market for another vehicle, SVG will be the first place that I call.
Kate S
11 months ago
Great people at SVG! From our initial call, to completing the purchase, it was a seamless process. Austin kept us up to date at every phase of the process. Many thanks. A five star company with great sales team. Many thanks SVG!
Kaylee Noel
9 months ago
All of the vehicles I ve owned have been serviced here. Even my Jeep and Ram truck! Great customer service willing to go above and beyond! Will be taking the truck to get ceramic coated before winter! They do it all!
Tim H.
2 months ago
I took an 08 Camry XLE with a 3.5 liter engine in to SVG Toyota in Washington Court House for a Pressurized Fuel Injection Cleaning and a routine oil change...and they rang me up a bill for $223.89, not joking. That's with no air filter, no cabin filter, no tire rotation, nothing else. Good Lord...
don davis
3 weeks ago
Lisa did a great job helping me with my tire under my Toyota tire and wheel warranty she is the best but am sad that Bret Smith is not there anymore he is why I have bought 39 cars and trucks service is the most important part of my purchasing experience.
Morgan cornell
10 months ago
Thank you so Much for all your help and understanding! Outstanding service and sales Austin Flerchinger. We will definitely be coming back for another Vehicle! Austin and the guys went above and beyond to make sure I had the service needed. Thank you so much!!
Sarah Gibble
7 months ago
Thanks to Austin I have an amazing Grand Highlander! He provided the best car purchasing experience I ve ever had. His communication was incredible throughout the build phase and the education he provided me of all the amenities upon its arrival did not go unnoticed. He really went above and beyond.
Amy Lantz
8 months ago
I am not local to SVG Toyota, but Austin was the person I chose to work with. He made me feel like finding my (hard to find) vehicle was his only priority, even though I know he was working just as hard for others at the same time! Austin was super communicative, looked out for my best interests, and tracked down exactly what I was looking for. He had my new car ready for me while other dealers were still trying to get me to join their 6 month+ waitlists (for the opportunity to purchase with a large markup no markup at SVG)!SVG was fantastic to work with and we would be happy to use the team there again in the future :)
Matt
a month ago
Great experience using SVG. Transaction was smooth and simple. Tyris was fantastic to work with. I would recommend.