NAPA Auto Parts - Orlo Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony Gov
10 months ago
Smaller store as far as NAPA s go. But, they typically have what I need. Customer service was a bit lacking my last 2 visits.On one occasion I felt I was an interruption approaching the counter. The other in the middle of helping me the guy at the counter answered the phone, making me a paying customer wait, while having a discussion and checking stock for someone the phone (Not a paying customer at this point).

  Lawrence Mika
6 months ago
Excellent job Jeff,correct size Bearing Buddy covers ordered,and in store next day!!! NAPA #1

  Gary
2 years ago
Knowledgeable staff in all Orlo stores. Quality products. Wadsworth store in the north end of town is great compared to the old NAPA store that was owned by others on the square downtown. I just removed my 5 yr old 1* review for the old store. Somehow it got posted to this new NAPA store site.

  Missy Ritter
2 years ago
This store has old school type environment. Jeff is always takes the time to assess your needs and goes above and beyond to find the best prices for the quality parts.

  Amanda Broseus
a year ago
Friendly and helpful service from the owner. Got the part needed and advice on the next part.

  brad K
5 years ago
Horrible customer service. Yes I know I came close to closing time (they closed in 8 minutes). But refused to mix up paint for me Even when I said this is the only time I can do it and I won t have time any other time this week to pick it up they still refused to

  James Lewis
a year ago
The folks here are friendly and very helpful in assisting with car repair suggestions.

  Ivan Reed
5 years ago
Napa know how. Knowledgeable helpful. Always have what is needed to get my projects done. Also carry Schafers synthetic oils here.

  Ronald D. Burns
3 years ago
The had the parts, now see if they work

  Gratch
8 years ago
This place is in the business of ripping off customers with their return policies. Their "restocking fees" are a ploy to steal money from customers. Their outrageous prices for parts make this a must avoid business.

  Andres Nairn
8 months ago
Fantastic customer service. Thanks Robin!

  Robert Fearer
5 years ago
Megan was Incredibly Full of Knowledge and Helped Us in No Time! 2 Thumbs up for Wadsworth Napa!!

  Coltyn Hehn
5 years ago
Never a fun time prior to coming here but I always leave with the parts I need and great service

  DuB TeK
4 years ago
The worst attitudes ever...Not willing to dog into part numbers and details to ensure the proper parts are ordered.

  Jacob Kidney
5 years ago
Very helpful staff. They went above and beyond to find the part I was looking for. Thanks!

  Megan Merrill
6 years ago
Always trying to find the right parts for the customer. Will do research to help find information for the customer. Sell more than auto parts.

  Roy Anderson
6 years ago
Great people very very knowledgeable. I always get the right parts.

  Brad Nixon
3 years ago
Great service and they had the parts I was looking for

  Jim Blough
2 years ago
Wasnt there long.Didbt have what l needed but very helpful.Thank you

  Tony Di Salvo
6 years ago
Great parts store. Very knowledgeable. Ask for Tony

  Steve Mize
4 years ago
Nice and easy in and out clean nice people

  Michael. J. Monda
3 years ago
Hopefully the parts work

  Johnathan Easton
2 years ago
Great service and helpful staff

  Dale Perram
2 years ago
Very Helpful staff.

  Isaac Kaufman
5 years ago
Nice people good service

  john r brown
3 years ago
New GPS battery

  Kelly Seymour (Treedude)
2 years ago
Ridiculous expensive