Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Doug Lenz
a week ago
My wife and I have used their services several times over the years, and once again yesterday. Absolutely the fairest mechanics we have ever dealt with. They did a great job. We will continue to go to them as long as we're living in this area. It's no wonder they have so many great reviews.Doug & Phyllis Lenz
Sweet.t23
3 months ago
Had brakes and rotors replaced on my prius today. Everyone was very friendly and they got it done in 4 hours. I don't hear crazy noises when I drive anymore thank you!*price was $730 cash for anyone wondering what the cost would be for that kind of fix.
James Fletcher
a month ago
We are so glad to find such a great place/mechanic. They went way out of their way to get our Nissan Titan fixed & back on the road. Ruby was so nice & put in lots of extra time to get us taken care of. Thank You Guys
Cameron Floyd
a month ago
Great automotive repair shop, generally has better pricing than other local shops. Ralph's is my go-to
Satabdi Banerjee
8 months ago
Wow what can I say but I m most grateful to them. We were going to Noah s ark and our car started acting out. We pulled in and the lady who runs the place was an Angel from God. She encouraged, supported us and prayed with us. The mechanic who took care of us was so so good too! Thank you so much for your kindness!
DZ302
2 years ago
I am new to the area and seem to have a blessing finding Ralph's. Estimate was accurate. Nice to have the option of cash or credit price. Very courteous and professional. I have not had my vehicle back very long but the repair seems successful. They asked me to bring it back in a week to check it, so I have confidence. You should too.
Rebekah Fairhurst
2 years ago
I have gone to this garage several times over the years and they've always been very honest and fixed whatever was necessary. Most recently, I took my car in for a squeak and thought I needed brakes. Turned out that because I'm driving less, my brakes will sometimes squeak from days of sitting and I didn't need brakes. They were honest with me and didn't charge me for checking the brakes. Would highly recommend!Service: Brakes
Mary Zellmer
5 months ago
Great service! Great prices! And ever so honest!
Lisa Allen
4 years ago
Ralph s Automotive is the BEST!! My daughters and I all take our vehicles to them. They are the NICEST people. They take the time to explain things and let you know the cost up front, no hidden prices! They are HONEST, GREAT MECHANICS and VERY AFFORDABLE!!! I wouldn t take my vehicle any place else!! I HIGHLY RECOMMEND RALPH S!!
Za Rand
3 years ago
They're not your average corporate greed company. They actually care about you, and your vehicle. They don't try and cheat you out of your money, they get the job done, and they do it right. Glad to see a company like this! From what I can see, they're locally owned, not a chain. I'd highly recommend Ralph's over your local car dealers repair shop.
Jim Hausfeld
11 years ago
We've taken our vehicles to Ralph's for years and trust them to always treat us well. They communicate the problem well, fix it quickly, and we've never had to take a car back to "get it done right." I'm very impressed with their level of customer care and wouldn't hesitate to recommend them.
Eamonn Needler
7 years ago
Great repair shop, honest and took a lot of time to explain the reasoning for the repair beforehand. Helped me diagnose the problem initially and gave a detailed price quote on the repair (and the final bill came in $20 below the quote). I am very hesitant to take my car to any repair shop, and refuse to take it to a dealer's service center based on bad experiences with many dealers over the years. I tried Ralph's since it is walking distance from my work and I needed a big repair unexpectedly. Quite a find. I feel I got a really good price for the repair as well, based on some online research beforehand. Overall I'm very happy with the cost, service, ease of scheduling and the result. I will be a repeat customer.
Daniel Cox
2 years ago
For over a year my suspension had been making an awful clanking sound and 3 shops INCLUDING THE DEALERSHIP couldn't find it and upsell me on the wrong thing! I took it to Ralph's and not only did they find the problem, they fixed it the same day for $50 and now my car rides like a brand new car not making any noise. Highly recommend this place.Service: Steering & suspension repair
Augustus Arborist Services
3 years ago
My daughters car broke down in Vandalia, Ohio. I live in Nashville, Tn and my daughter lives in Lima, Ohio. I called Ralphs and just let me say I am blown away by the professionalism, and the absolute truth in this business. The owner referred me to a towing company as well to get my daughters vehicle to his shop. I am just in shock and awe at the way my daughters vehicle was quickly repaired the same day I must add, and the price was way below what I had expected to pay. You ALWAYS need a great mechanic, an honest one at that. Thank You isn't enough !!!
John Sponsler
a year ago
Ralphs is the most honest and best auto repair shop I have ever used. I have had several repairs done there and use them ecslusively. Can't recommend enough.
Carrie Hartley
3 years ago
I broke down right next to Ralph's and went in looking for a tow. Instead, one of the guys came right out in the street to look at it and give me some options. They even pushed it into their lot themselves. The work was done quickly, they knew which part needed ordered even though it had changed from what originally came with the van, and the cost was really reasonable. What could have been a long and frustrating day was resolved painlessly. They were friendly, helpful, and fair.
Amber Wagner
2 years ago
They were very helpful when my husband got a screw in his tire. I see they close at 5 and they stayed late to help him get back on the road. The price was also very reasonable.
Matthew Patton
6 years ago
Great shop! They are extremely honest and reasonable. They won't charge extra for things you don't need to have done. They won't try to sell you on work that is really unreasonable. They are concerned for your safety and will do thorough work that they will stand by. Very friendly customer service. And extremely reasonable prices!
Larry Shepard
2 years ago
Honest fair and friendly. Good down home people, I will be giving them all my auto repair work. Great to have this kind of rare service in this day and age. Thank You Ruby!
Justin Andrews
11 years ago
Ralph's Automotive is a very honest and great mechanic shop. I ALWAYS bring my car there for anything, regardless of whether I'm in town or back at school. You can trust the will not screw you over
Angela Hunter
5 years ago
i will never take my car to them again! i have been going there for years i was suspicuous about there work after i had to a the same parts replaced twice in one year! but its what happend recently that was the worst i had asked them to check my brakes at my last two oil changes and they always said i can wait it can wait! when they finally said that it was time my rotor was worped and it costed me 500$ to fix! it can wait until my brakes messed up my rotor so it would cost more than it would have! honest not at all if they think they can get over on you they will!
Rhonda Raison
a year ago
They have the best customer service, Ms Ruby does an excellent job of taking care of the customers she makes you feel like family, I recommend this establishment to all my friends and family and last but not least the pricing is more than fair.
Misty Adkins
a year ago
Fantastic prices. Ruby is very intelligent when it comes to cars. Overall great experience, very impressed with this repair shop!
McJr.5sos Muke forever
6 years ago
We had our car towed Wednesday night to them and by Friday afternoon had our car fixed and back home with us. They have friendly staff and good prices. I would highly recommend.
Angela Claude
4 months ago
Wonderful people who care about their customers.
Laura Caudill
8 years ago
I am a third generation customer at Ralphs and won't take my car anywhere else. They are a family owned company and honest to a fault! There will be no questions if something is done here its done right!!
Ronda Bennet, LMT
6 years ago
Ralphs Automotive is the BEST they are 100% honest 100% of the time... Our family is faithful to Ralphs because they are faithful in quality care and service. I highly recommend this Garage for ANY and ALL automotive & Repair
vernon norvell
5 years ago
What everyone says is true they're very honest. They're excellent mechanics. Ruby and Ralph the owners are very nice. Don't go anywhere else.
Michael Leonardi
a year ago
Our family has been going here for years, if you want an honest, well done repair there's no where else to go.
Joni
4 years ago
I was in desperate need for a car repair shop...I called this place probably SIX TIMES and they NEVER CALLED ME BACK. Not once. I left messages. I called various times. Nothing.... now they sent me a message here, asking who I talked to.....NO ONE EVER CALLED ME. NEVER HEARD FROM THEM. lol