Quick Lane at Beau Townsend
4.8 (31)
1090 W National Rd, Vandalia, OH 45377
(937) 898-5842
btford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tim Glander
a month ago
I want to Thank Manager Nathan for the quick response and professionalism of the situation I spoke of below. Not many businesses would go above and beyond the call of duty to make things right. Truly appreciate the hospitality you showed in taken care of the issue. (Had a free oil change here at this facility because we purchased a car at Beau Townsend Ford. The service was good, bad part is they are a 40 minute drive for us. My oil change is due now and took it to have service and they can't get the filter off because Quick Lane put it on tight. Therefore I am screwed. Called them today for pricing and I am not driving that far to have an oil change for $95. That is crazy. Needless to say not a happy customer. Now to try and find someone that can remove this safely without damage.)
Kevin Cost
6 months ago
I arrived late in the afternoon to investigate why my truck was pulling to the right when braking.A 2012 Ford F150 that I bought from a well repected garage in my hometown that has been around for decades, a year ago. I had been told that it had been fitted with 4 all new disk brakes.Long story short, Quick lane quickly found that my calipers were seizing, and the only reason it was pulling to the right is that the left caliper was seizing more than the right.They busted tail to replace the front brakes calipers, rotors and all right then, before closing, and the mechanic even stayed almost an hour late to finish. I drove away and the brakes that were always choppy were smooth as silk. The value was clear and I was amazed how reasonable.I'm sold, going back tomorrow for a complete engine tune-up.Service: Auto brake repair
Tigger Bounce
4 months ago
Have been there on numerous occasions, this time for a "Check Engine" light that came on in my wife's car. They ran the diagnostics and found I had an issue with the catalytic converter. They ordered it, and I am going back in a few days to have it installed. I have always had great service there.
Tree Man
2 months ago
The gentleman who helped me was great. I purchased new tires for my wife's truck here, and I was well taken care of in a timely matter. Great job.
Jacqueline Fant
6 months ago
Beau Townsend Quick Lane saved my tires twice! They offer prompt service, and their commitment to fixing issues, even for free, speaks volumes about their customer care. Special thanks to the manager Nathan McConnaughey for his outstanding customer service; his attention to detail and commitment to resolving issues made my visits truly commendable. I will definitely be a repeat customer, I trust my vehicle in their hands.Service: Tires
Marissa
11 months ago
I was very impressed with this establishment! I will definitely be back when my oil is due for another change. 4.5 ! The only thing I didn't like was they didn't put the oil in I specifically asked for. Fair on price as well!Service: Oil changeService: Oil change
jamie spencer
a month ago
Great service, no appointment needed
Mike Lear
8 months ago
Went to get my alignment checked.. all they did was scratch the hell out of my rims.. absolutely destroyed my wheels
Beth Sommer
8 months ago
Great staff. I trust this business and their work. Will be a lifelong client.Service: Electrical repairService: Electrical repair
Jason McConnaughey
10 months ago
Got my Nittos there and they did a great job! Highly recommend!
fordboy96
5 months ago
great work great service great employees cleanServices: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change
smurry915
a year ago
Great service, great technicians, knowledgeable advisors. Fair pricing too!
Justin
7 months ago
Excellent service. Friendly and efficient.
Karen Burton
a year ago
Fast, friendly, and knowledgeable. Thank you, and I will keep coming back!
Phil Spaugy
a month ago
Fantastic service
Chris M. Kokladas
a year ago
Impeccable service at a fair price.
Holly Wendel
a year ago
Quick, easy way to get an oil change!
Lyndsey Roesser
a year ago
Great place, fast and friendly