Joseph Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Wadsworth
7 months ago
Was going to buy a car while they worked on mine, but never had a service department with such poor manners or social skills.So now I'm enjoying my 2024 KIA K5.Poor guy who asked me to never return really didn't understand anything he could possibly have had fult in.

  Tigger Bounce
6 months ago
My son came home on Saturday from college and told me he had an issue with his car. I called Joseph Hyundai on Monday morning, dropped off my car Monday afternoon. I was told they would try to get it in and looked at. No more than 2 hrs later I received a call, and they had it in and diagnosed already.After being told what was wrong, I told them to do the work, which was somewhat extensive. By Wednesday, I was called and told they had already fixed my son's car. Later on Wednesday afternoon I received a call to let me know after the road test, they found another issue... which I understood to be related to the other issues I described. I was told they had to order the part and it would hopefully be in by Friday. Later that day, I was called yet again and told the car was already finished.I later found out that the Service Person I was talking to, Ryan, called another Hyundai dealership who had the part. They immediately went and picked up the part and completed the necessary work.I had their pickup service come get me at my house, so I could pick up my son's car so he could drive it back to college the following weekend.Considering all that needed to be done, I am completely thankful to Ryan and the entire team at Joseph Airport Hyundai for their quick and responsive work to achieve fixing my son's car in a very short time frame!I am truly grateful and thankful!!!

  J.R. Williams
11 months ago
Bought my car here today. Sales person Arvin Ridley was awesome. The dealership staff BBQ hamburgers and hotdogs with a nice variety of side items. It was a good day to buy a car today

  Michael Oeltjenbruns
4 months ago
The people here are quite friendly helpful honest im having issues with my car and they are doing everything they can but they have to follow Hyundai protocol so they are apologetic and letting me know what will happen step by step

  Tabetha Dillavou
a year ago
I bought a car and they did everything they could to make the process as easy as possible. Friendly staff, even though my being there kept them later than usual.

  DWAYNE SWAFFORD
6 years ago
Bob and the staff at Airhyundai provided outstanding services, advice and help with my new Hyundai Elantra purchase as well as with my old car trade in!!! It was the most stress free, pleasant and enjoyable new car buying experience that I've ever had!

  Josh Brothers
5 years ago
Absolutely love this dealership! Very low pressure sales. They were able to work with us way above and beyond our expectations. Abby and Seth were amazing. This will be our place to come from here on out!! We love our Hyundai Tuscon.

  Julie Hinton
3 months ago
Great experience. Highly recommend. Everyone super friendly.

  Meredith Cruze
4 years ago
Sean Richards at Joseph Airport Hyundai is the man to see about a new car! Fast, friendly service and great prices!

  Robert Hull
6 years ago
Excellent service I wouldn't take my car anywhere else

  Taylor Sweet
4 years ago
I worked with Abby and she was absolutely amazing! I cannot even put into words how helpful and assertive she was. She did so much work getting me approved which was a huge task considering I do not have the most flattering credit. If you want someone who will do everything they possibly can to take care of you ease go see Abby. You will not leave disappointed.

  Sadie Beasley
6 years ago
I personally wasn't there for one of my vehicles but just tagging along with a family member. Fresh popped popcorn to snack on, drinks, tv, and a free arcade game to distract you and the kids during your wait. Staff was very nice. I only rated 4 because I can't rate on auto work or purchasing a vehicle, but I've heard good things :)

  Sarah Redick
6 years ago
I walked in thinking I was going to walk out empty handed but the staff stayed with me well past closing and got me into a 2015 Dodge Dart Kevin Carter is awesome no pressure and he did everything he could to ensure I walked out with a great car. Top notch service!

  Rene Warner
3 years ago
We purchased a used car today from Joseph Airport Toyota. We did shop around beforehand and theirs was the best deal for us. Thank you John, Jamie, and the rest of the JAT staff for excellent customer care.

  Bobby Leffel
5 years ago
Great Dealer to Deal with !!! Salesman Bob Blaylock & Finance Department Mr Todd Boyd Highly Recommend !!

  Denny McCaughey
3 years ago
I cant say enough about the Joseph family. Purchased from 3 of their dealerships & we have nothing bad to say about any of them. Buying cars can be painful because both sides don't want to lose/give away hard earned money but once the deal is done then the Joseph dealerships really start to shine. You truly feel like part of a family & as long as you are honest & respectful, they will be the same & they have no problem with treating everyone like a celebrity.Lets be honest, you can't please everyone in retail & there are some serious dirt-bags in the car business but the Joseph dealers got me hooked. They gotta make some money, that's reality, what business doesn't need to make money but JAG will not nickel & dime you nor will they ever be unethical at any time....their management/executives truly have a open-door policy...Hope you have the same experience. Good luck!

  Danny Marcello
4 years ago
Take good care of you, only I was to get a tire rotation, I marked the tires, the guy didn't do it. They were going to take it back again. I said it's ok I'll take it to tire discounters, I buy all my tires there, so they didn't even cut me.

  Christina Wallace
3 years ago
Left empty handed, even when promised guaranteed help, but was treated with respect and was not made to sit for several hours while employees mean mugged.(as I have dealt with at other dealerships). Would definitely recommend the experience

  Richard Grant
2 years ago
Very typical car dealership, focused on standard customer service with a business model of PROFIT FIRST! Very disappointed with Toyota claim of quality products and long term dependable vehicles! I own a 2020 Tacoma TRD Off Road, installed a front and back "Leveling Kit", and shortly afterwards the front CV axle Needle Bearing has gone bad! A KNOWN ISSUE ON TACOMAS since 2005! Replacement is very expensive and is not covered under warranty! Sadly this truck is NOT all the rugged off road hype that is claimed, far from it! Airport Toyota falls short of " Customer Care" in so far as truly putting the focus on "Win/Win", instead the focus is on the Business Model of Profit following Toyotas Attitude of selling the perception of quality and reliability! Too many irritating issues with this truck thus far with only 8550 miles driven!

  Annabelle
4 years ago
They made my car buying experience easy and I love their customer service. It's never a hassle bringing my car in for service, but be aware the service dept isn't available on weekends.

  Philip Hornung
3 years ago
Airport Genesis service department always takes great care of me when I bring my G70 in for service. The staff is always professional and courteous.

  Robert Young
a year ago
First of all the car on the internet wasn't the same cars. One car needs to paint dirty inside the other car needs transmission, 3 car over price need brakes in rotor front and back

  Nan Mattingly
5 years ago
I've been having my Toyotas serviced only at Airport Toyota for 31 years. Best there is, quick service, and honest people to deal with. Love Joseph Airport Toyota, and there cars too!

  Justin Gall
3 years ago
They are always professional and trustworthy. I have never had any problems with feeling like they were trying to sell me I didn't need.

  Beverly Roof
3 years ago
Bought my car few years back, always like friendly service when I go in

  Dennis Jaros
4 years ago
Went in for a recall on my 08 Hyundai santa fe limited and was greeted with a smile and got my vehicle serviced quickly and I was out within an hr...Thank you

  Scott Kravitz
a year ago
Very limited selection of new cars and priced over MSRP, decided to buy elsewhere and paid less than MSRP and wasn't pressured

  Myron Wheeler
4 years ago
Always friendly and no high pressure.

  Robert Fortner
a year ago
Excellent experience buying our new Hyundai Santa Fe.

  V W
4 years ago
They were quick and friendly, also washed my car its so pretty again!!