O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Davis
a year ago
Went in for. Ahead light and the younger boy working was very. Ice and very helpful got me exactly what I needed and at reasonable price I'd go back just for his help he's nice and very good with helping customers without attitude offered to even check my light for me to be sure it was the correct color thanks if injad my recipet on me right now I'd give his name

  Malcolm Hardy
a month ago
Great staffFair prices

  M. Michaud
10 months ago
Had the part I needed after looking online traveled out of my way for the part. Guy at counter was nice and friendly and helpful.

  Morris Thompson
a year ago
I got off work at 6am in Urbana. My belt immediately broke on my car as soon as I Crunk it. On Google it says this store opens at 7am. I'm sitting in the parking lot as we speak. It's 7:20 am. I see the lights on with the open sign on. The door is still locked. I called and he finally answered after the third time. I asked if they were open he says no very nonchalantly. I explain to him that I only needed to purchase a alternator belt. He then says well we don't open til 7:30. Very rude and unprofessional. People have no heart these days. I will never go to o Reilly again!!!!!

  Matt Deans
3 years ago
None of the employees came forward to ring me up after standing in line for several minutes. Also none of them were wearing masks. Worst experience ever. Left after I put back the part I needed. Would rather wait a day to have the part ordered by Autozone, which was the total opposite of this place.

  Serina Phelps
3 years ago
Went in looking for a hitch kit and my eleven year old asked the lady working. Noone else in the store and she ignored him the first two times he asked, then she just looked at him real snotty and said, "what?!". Leaning over the counter with her hand under her chin. Poorest customer service I have had in a while. We immediately left after told my son, Let's go, she's not going to talk to you like that."

  SuRg Alex
5 years ago
A+ customer service!Me and a buddy broke down right next to the o Reillys store. Needed to pick up some parts at a shop 20mins away, had no way of getting there. Thankfully! One of the employees at O Reillys drove us to the shop and back. They also let us use their parking lot to replace the part, so we can be on our way. Thanks to:-Jeff Jackson-Cecil Ford-Libby Everett

  Megan Pelfrey
a year ago
They have a really nice women in there that know a lot about cars and can help you but here lately when we go in there we have not seen her

  Raymond Schwartz
3 years ago
I went in to replace a rear wiper blade the salesman sold me the blade and installed it and I was on my way in less than 5 minutes. Perfect transaction.

  Mr.6 Mr.6
5 years ago
They actually find your part. Not the 30 questions autozone asks. If I say I need a SBC 350 short water pump they don't ask if the car has a dome light.

  Mark A King
2 months ago
Helpful and friendly employees

  Ryan E (RyIke21)
3 years ago
The go to auto parts store. Went above and beyond to find parts I needed (they were out of stock). Called around and found some from.a local competitor, put them on hold so I could go get them. Only wish I could have spent my money here!

  Justin Kauffman
2 years ago
Went here for some parts but they only had one of the two parts I needed. Ordering the part would've taken a week. Decided not to go that route and went online to another parts store and had the parts in two days.

  Tina Adkins
3 years ago
O'Reilly's, is amazing auto parts store, that really goes all out with customer service, they get it right the first time. Tiffany, Dwyane and Libby are the best.

  Heidi Taflinger
5 years ago
Will never return the manager was so rude and didnt place my order i paid for then blaimed it on another employee ans then didn't want to give me my money or part...he agrued and yelled at me...will never return i dont recommend this place at all!!!!!!

  Mike Conley
4 years ago
Dwayne is the best!! Great help from all employees. Always help me find the parts and recommend needed actions.

  Tony
6 months ago
Did exactly what I needed to have done

  dustin mcniff
a year ago
Great staff, friendly and courteous. My go to for car parts

  Jacob Sexton
5 years ago
Very awesome staff very quick to find what you need. Highly recommend this store to anyone

  Ronald Severson
a year ago
Used their free computer check very informative and precise thanks O'Reilly's....

  harley mollis
4 years ago
P I couldn't get him anyone to help mewent up to front and ask someone to help me walk back to the back expecting someone to follow me they never came I eventually walked out

  Marvin Russell
4 years ago
Love this place I here all the time to buy parts when needed

  Suzy Greene
4 years ago
Always helpful staff. Clean store with good prices.

  Christen Deane
4 years ago
They had the parts I needed, and when they didn't they cross reference and found the one's z I needed.

  Richard Hudson
2 years ago
Great place for parts

  Becky Hursh
3 years ago
They Couldn't find a clothes bar I wanted. I found it. Lol

  Krissy Wilson
2 years ago
Thank you guys for working with my son on getting things for his first car

  John Sadler
a year ago
Always has the parts i need and friendly people

  Joe Wright
2 months ago
Had what I needed

  Aaron Lynch
3 years ago
If they don't have it they'll get it quickly.