Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Courtney Redding
5 days ago
I was in last night looking for an a/c compressor clutch. I had amazing customer service from one gal in particular. Sarah was great. She was prompt to great me. Very knowledgeable about the part I needed. She was able to locate the part quickly. Did all of this with a smile on her face. If you have to go to advanced auto request Sarah for assistance. She will do everything she can to help you.

  Jason Bell
5 days ago
I was in a week ago and needed the parts for a tune up. I spoke with Sarah. Who was willing to help me get everything I needed. She was friendly and very helpful. Amazing customer service!

  Clint Taylor
6 months ago
Needed a 2020 Tahoe battery for the wife.Cool guy with a nice beard walked me to their selection, explained all my options with prices.I checked the size compared to the old battery because I had to turn the battery sideways to get it out.Cool beard man told me if I removed the 10mm bolt for the coolant reservoir it would make life easier.I removed the bolt for the install, it worked.Thanks beard man!

  Rae Jade
5 days ago
I went in for some help finding a light for the inside of my car (fun fact Sarah told me its called a dome light), I had struggled finding it and this lovely young woman Sarah asled me if she could help and let me tell you she was so kind, helpful, and funny!!! i love her hospitality!!!!

  Amanda
2 months ago
Had to return some wrong sized headlights and all the gentlemen were super helpful and friendly! Zach M. Was extremely helpful and even came out to check to see if I was doing ok installing them. Thank you again!

  Greg Dodge
4 months ago
I had a tire inflator that stopped working not long after I purchased it. I took it back and Sarah helped me with my return - no issue! I definitely felt valued as a customer.

  Tara Barrett
4 months ago
We worked with Sarah today trying to find a very specific battery . She was very knowledgeable and took the time to help me pick the best one . Also she had just a great professional personality! She s great Thank you !!

  Andrew hood
2 months ago
Always helpful and do what they can to make sure everyone gets the stuff they need and always cheerful

  jeremy ratliff
3 months ago
Awesome experience Sarah and Baron helped me get the correct battery for my suv at a great price greatly appreciated!!

  Brenda Hicks
6 months ago
Nice employees very helpful. Employee named James really helped a lot to get me on the road. Everything went well there.

  Longshot 37
3 months ago
Sarah helped me out tremendously. She was very helpful and courteous.

  Julie Wright
a year ago
This location was really good! When I walked in to the store, I was assisted immediately. I normally feel stupid in predominantly male stores and will just stand there and wait until someone helps me. Oh and they accept returns for Amazon but you must begin your return online before hand. Thanks guys

  Terrance Griffin
2 years ago
Do not do business with this location! I had an emergency Saturday afternoon and needed two hydraulic lines made. Was told they could do it. So went there and got the hoses made. Went to check out and they cost $464.48. Seemed high but I didn t know any better. So Monday I do some research and find out that those two lines would of cost less than $200 at any other reputable company. They charge $24 a foot for the 3/4 hose vs $8 at their competitors. The fittings were almost $160. So I called Monday and asked if I bought the 12ft of hose and the four fittings in the package, if I could bring them back. I knew I couldn t return the hose as a completed piece. I waited till Wednesday and never received a call back. Called but store manager wasn t in and once again was told he would call me back. I had to call in again to speak to him and explained the situation. He said they can take it back in pieces because they can t put it in inventory because it made to order. However that s not the case on the receipt. It showed each line item as a separate charge. I understand it s a business and they need to make money. They should just not take advantage of their customers.

  Herschel Cooper
2 months ago
Sarah is amazing. Great job Sarah

  peyton Smith
a year ago
Went in there Tuesday for a new battery the young lady at the counter named Sarah helped me out in finding the right one. She was very kind and friendly and always had a smile on. She also helped her fellow coworkers when they had a question and walked them through how to do it. I will be going there anytime I need something for my vehicle.

  Pete N
4 years ago
Love this store. Are two counter people that are awesome. Danny is one and forget the other fellas name (kevin maybe). But if i have to find a specific part ill happily wait 20min in line for them. Plus they make it fun to shop here.

  Dana Hasemeier
6 years ago
Brutal cold tonight, both gentlemen working were pleasant and helpful. We needed our new battery installed and it took a little while to get it done. I felt so sorry for the man who put it in, working without gloves. My husband offered him a tip which he refused, instead just asking us to come back if we needed anything else. We will be back!

  Joe Cox
4 years ago
Was on my home from work when my water pump let go. I was able to limp it into Advanceds parking lot. The 2 gentleman working the counter were extremely helpful. They didnt have the pump i needed but called around till they located one for me at a competitor store. Just wanted to give them a big shout out and say Thanks!

  beth pfeiffer
4 months ago
Had what we needed reasonable price

  Wendel Draman
6 years ago
Very poor service. I was there buying a new battery. A lady came in and he just left me standing to wait on her! If I had not ordered the battery on-line, I would have walked out and you would have lost a sale and a customer. As it is you have just lost the customer!

  Jenny Kazee
3 years ago
Great store. I used to work there. The employees are always nice and quiet knowledgeable. Almost always have what I need when I go in the first time. I always make Advance Auto my first choice when I'm working on my vehicle.

  Jennifer Duffy
2 years ago
Extremely helpful with me! Excellent care!Very knowledgeable staff member Jesse worked with me today until he got to the bottom of my issue!!!!

  Polly Schuder
2 years ago
Great service, great employees! They showed me different battery options and put a new one in my truck very quickly! Trenton store is great!!!!

  Savannah Robbins
7 years ago
Horrible service. I bought both front and rear brakes , ended up not needing the front brakes. Went in to return them the employees name was Bridgette first she said they were used (they weren't) then said my reicpet was fake. Lost a customer over a 19 dollar return! P.s. I'm on hold with corporate office now

  Robert Robby Pate
7 years ago
Very rude service, went in to buy a part and no one assisted me they were busy talking. Asked if they might have a simple tool to take screws out they said no they dont. Had my mom with me were very rude to her and insulted as we left. Will never return, I will take my business across the street to auto zone better service, better supply.

  Wayne Goslin
a year ago
They don't get the recognition that I think they get! Good store if u ask me!

  btol1
2 years ago
Great service, bought new wiper blades and the tech came out in pouring rain and changed them for me. It's this kind of service that set them apart from others.

  cabooskins
2 years ago
Much better than a few years ago. It seems they have brought in a new crew and they're great. Friendly people eager to help.

  Gustin Cleary
a year ago
Best auto parts store. Kaitlyn and the rest of the employees are excellent additions. Will return.

  jim fritz
2 years ago
Excellent service, very friendly people. They thanked me for my military service, Auto Zone never did.So guess where I will be shoping.