First Choice Auto Finance
4 (855)
1000 Woodville Rd, Toledo, OH 43605
(419) 693-0000
firstchoiceautofinance.com
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Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chase Slater
a month ago
Ahmad is great! Great customer service! Bought a BMW and it has been nothing but great! Friendly people, great service, will keep coming back!
Demetric Isabell
2 months ago
Service was great. They allowed us to pick multiple cars to test drive without completing an application first. Purchase process was fast.
Lisa Ramos
4 months ago
Looking for a great vehicle with low miles?! This is the place!! I ve been looking for the perfect vehicle for weeks now .Angel and Vanessa nailed it with such a smooth buying experience with a vehicle I love and didn t settle for!! I will definitely be back soon to shop for my Son s car next. Thank you guys for being so patient and really understanding the customers true wants and desires.
Julia Blevins
a week ago
Disgusting people running scams ! They dont tell you the anything in the fine print and misleads you while you buy! They repoed my cousins car after saying they missed two payments when theyve only had the car for one month! And then tried charging 1500 to get it out, along with 100 to even get our belongings out. I talked to a female on the phone about getting my things out as it s not my car and I m not paying a fee and she got nasty and rude on the phone with me cussing at me. NEVER TRUST these scammers ! Wish I could give them -100 stars for being disgusting people.
Shamar Curry
a month ago
I just had an amazing experience at First Choice today. Everything went smooth. They were friendly and and very helpful I appreciate my experience and will be back for my other vehicle. Thank you
dan bogoni
a week ago
I too got the run around. It's just so fortunate nobody is around to help. They actually put the wrong lug nuts on the wheels. Now they won't even tow it cause of a flat. liked this place at first but after the woman's attitude I'll shop elsewhere. They will not help. They hope they can repo smh
Madison Wetzel
a week ago
Do not buy here and if you do be careful ! They are loaded with Lemon cars. I bought one and it broke down a WEEK later in the middle of the road and there was nothing they could do and I had to spend 6,000 plus to get it fix, which was what I paid for the car, and it still needed so much work done I paid on it for a year to pay it off and then I sold it . Don't get stuck with a bad car.(I TOWED it to Florida and I paid it off because i didn't have a choice it was a lemon if I had to put 6,000 dollars aside from what I paid into it) why don't you sell some decent cars(this is in response to your response) I have photo proof of everything o forked out including the 4 batteries I had to keep buying) if you want me to post it i can send assume you don't tho (The car was also sold to a junker because that's what it was)
Tashieka Williams
a month ago
I had a awesome experience with Vanessa she was nice she talked me through everything and she also made sure that I knew about the warranty program so I want to say thumbs up keep up the great job and as long as she here I'll come back and get another car
Brittany Cowell
2 months ago
I had a very great experience it was quick and easy very helpful and Vanessa was very helpful and kind... She made everything smooth and comfortable for me... I would highly approve of purchasing a vehicle from them very professional
Gary Reynolds jr
2 months ago
Mother in law purchased vehicle from them and liked the Kia soul. The only thing they said was wrong with it was the radio. I investigated it and it has a lot of electrical and Jerry rigged wires done to the car under the hood the brake lights are stuck on. Crankshaft position sensor needs replaced. Car was sold with 1/4 tank of gas and no washer fluid. They are supposedly fixing the brake switch because obviously you can't sell a vehicle for non functional brake indicators. STAY FAR AWAY FROM THIS STEALERSHIP. I have read your response. These are items I had already told the person responsible for sales before they took the car into the shop. The only thing fixed so far is the left and center light staying lit at all times. I was told not 20 minutes ago that the car now doesn't drive over 25mph.
Jam Murrieta
a month ago
Great experience, not pressured in any way. Good deals. Would definitely check them out if looking for a car and your credit challenged.
Victoria Lynn Duty
a month ago
Vanessa did a great job helping me through the purchasing process and the whole staff were very helpful and personable, and willing to work with me. We went to 5 other dealers and first choice was our pick
E. Be
2 weeks ago
Honestly this place takes advantage of people they know are desperate for a vehicle and who don't have a lot of $ to spend or great credit. All I'll say is our experience was not good and by the end of it all we were out of our trade in, $300, and their 'sold as is' lemon. It was an expensive lesson for us. If you're situation went well with them, then great. We did not have that same luck.Edited to add: they also post tons of fake reviews on here to keep their rating high. To hopefully bury the bad ones lol.. When we were there, they were so concerned about leaving them a good review. Wouldn't have to fake it if you were actually a good business.
KcDaRapper S.M.P.G
2 weeks ago
Brian & Kyle look out got me in a nice ride. They the real deal. I recommend good business
Sonya Villarreal
2 months ago
Affordable and reliable vehicle! Excellent top tier service! Vanessa and her staff were amazing in helping me! Will definitely recommend to my family and friends!
Michael Esqueda
2 days ago
The place is a nice place they are very friendly and helpful my car broke down and they are fixing it hopefully I get it back today but anyway the place and staff were very friendly especially Vanessa.....
kendall kane crowder
a month ago
Great people they worked with with me an this is my 3rd car I m buying from them Nice an reliable cars! Front desk people very helpful
Kaleb Bryant
2 months ago
They All Are Lemons Cars Wouldn't Give Me Enough Gas To Test Drive.. Car Was Told Nothing Wrong But Left Me An My Family Standed In Da Cold Cause It Shut Off While Driving. MIND YOU It Within 3 Days Of Buying It.... I Went To Get It Checked By My Family Members Car Scanner An Wrote The Codes. Took It Back An Some Guy Tell Me I Have A 30 Day Warranty But Only Will Fix It Once An Whatever Happens After I Leave All On Me An Mind U 3 Days Within The Damn 30 Day Warranty Plus When I Fist Got It I Got A Oil Change An A Brand New Battery So When He Told Me Why The Car Turned Off While Driving An Then Did Whatever He Did To Get it To Start; 3 Days Later Lmao Car Wont Start So I Had Em Get It...........Bad Business Not Worth It Unless U Really Want A Quick Tease Bucket An Know How To Fix Ya Own Vehicles (All Ya Gotta Do Is Unplug Battery An The Plug It In; Dash Will Be Clear Till All The B.s Wrong With The Car Happens An Then Finally Codes Re Appear. I'll Even Provide Videos If Nobody Believe Me.. Don't Waste Ya Money.. You'll Be Better Off At "Drive Time" An I Mean It.. I Have Pics Off The Locations I Was Stranded Thanks To This Amazing Car An Vids So Please Guys Dont Go There. If First Choice Reading This Which Ik You Are Thats Sad... Wish U Da Best Cause I'm Not No Fool. I Have All My Proof So Please Say I'm Lying About Anything I'll Post It All.*Response To Your Reply Since It Wont Let Me Thats All Lies An My Girl Was With Me To Verify Yall Sorry 5 People Said They Went Through The Same Stufff An The Fact You Couldn't Be Real About It Says Alot. I Have Photos Of The Messages An Agreement.. Only Time You Responded Is When I Stop Paying For The Car... Who Gonna Pay For A Car Thats Not Working With A One Time Deal Of Fixing Yall Mistakes? Yet U Still Lie?? Just Trash I Should've Known Something Was Fishy When The Guy Helping Has No Teeth. NEVER GO HERE PEOPLE PLEASE Mind U My Damn Uber Who Dropped Me Offf Even Said Be Careful With These Mf Fool Me Once Also Why The Hell Would I Extend My Warranty An I Haven't Had The Car Longer Than 4Days. It Literally Sat Outside Till Yall Finally Seen I Wasn't Gonna Pay For That Bucket U Say Was Reliable. U Say U Put Enough Gas For A Test Drive But How If When I Asked U Said You Guys Dont Have Gas?? AGAIN So Many Lies.
Heather
2 months ago
I bought a car and a truck from here, both turned out to be great vehicles, the car I never had to fix anything on, the truck needed a few hundred dollars worth of work on the wheel hub when I first got it but after that I haven't had to do much.
Kandis Whitehead
a month ago
Omg I am so thrilled that I was able to find the car I wanted and the service that was provided to me during the whole process was amazing and I would refer anyone who needs a vehicle to come here! Thank you so much!!!!
Raketa Sawyer
2 months ago
Vanessa is So AWESOME!!! She is ALWAYS very helpful and sweet when we come to first choice. We LOVE YOU Vanessa!!!
skylar germano
a month ago
I had a great experience with Vanessa! I couldn t be more happy with her service! I walked out with a 2013 Ford Escape!
Rema Tawil
4 months ago
There s honestly great customer service here they got me in a car with just my driver license and down payment low monthly payments too and I purchased the extended warrenty. Definitely will be sending my friends and family.
Sarah Slater
a month ago
The best place I ve ever been to I test drove every car I liked was so easy to get into a car didn t have to wait for approvals so friendly will always go back
Anitra Brown
a year ago
Really disappointed although I have had a vehicle from first choice before and never any problems with getting anything taken care of on the car this time around is different I just purchased the car on Sept 7,2022 I noticed the brake abs traction lights are on the dash also the speedometer is not working I called Sept 8,2022 and got the run around saying the manager has been in and out the office so they have not spoke with him letting him know I called. Yes I know about as is warranty but I m good favor at least check what s wrong with the vehicle. They sure make sure they receive their payments and if you don t it s repoed with no hesitation. As a returning customer I expected better service. Now I m stuck with a lemon I do not recommend purchasing any vehicle from this place. And I have several witnesses and past customers to agree.
Sydney Weisbecker
2 months ago
Vanessa was phenomenal to work with and answered all of our questions and helped with whatever we needed! Highly recommend her to help anyone out!
Louis Miles
a month ago
They stayed after to help me get into a good car! Thank u first choice definitely recommend!!
Khadeidra Welton
a month ago
Amazing customer service very helpful and caring. I spoke with Ahmad and he s honest and awesome. Highly recommend
Deangelo King
a month ago
They was helpful and kind to me and my wife we highly recommend. Very honest people. Ask for Ahmad or Angel
Layla
a month ago
I purchased a vehicle from here .the customer service is excellent and they have you in and out in a timely manner.