Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Taylor Phillips
a month ago
If I could give more than 5 stars I would! This was my first experience being in an accident so I had no clue how it all worked. The entire staff were so kind and explained every detail to me. They also worked within my time frame of having a rental car! You can t even tell my car had any damage to it. And they even detailed the inside of my car for me! HIGHLY RECOMMEND them for all your collision needs!!!
Leah Zaletel
5 months ago
I was devastated when a buck demolished the front end of my Maxima. Feasels did a great job repairing her and she looks brand new again
krissy imbody
6 months ago
Hit a deer. $9000 in damage. Picked truck up and they wrinkled exhaust and back shock. CANS SEE THE SCUFF MARKS AND the new parts ARE NOT NEW!!! Still deer blood on the new parts still dented and damaged. The spray painted the old parts and junk yard parts and you can still smell the paint to make look new. WORSE SHOP DO NOT GO THERE!!! Vehicle has been in their possession for over 3 weeks and wasn t even fixed but charged almost $9,000!!!! BE AWARE SCAMUPDATE- after our insurance sent someone out to look at the truck after we got it back from here they were shocked and we had to take it to a second shop for another estimate to actually fix it and repair what was damaged at this shop. Another $6,600 to actually fix this truck by another shop. I m so glad this is finally getting done correctly and we will never bring a vehicle back here.Services: Steering & suspension repair, Body & Trim
Michael Galvan
a week ago
Had wrecked my brand new car into a field where mud got everywhere including the interior. Had a fender destroyed, a radiator cracked and a bunch of other stuff. Took a little longer than originally quoted to get the job done but they kept in constant communication with me and apologized for the wait. When I got the car back they had went above and beyond by cleaning up all the mud on both the exterior and the interior. Car drives and looks like the day I drove it off the lot. I can t recommend Feasel s enough!
David Teasel
2 months ago
I absolutely love the service here at Feasel s. There was a major hiccup with insurances that has made my accident and auto claim a nightmare, yet I can t stress enough how helpful and kind the staff has been here at the shop, especially Jeff, who has gone way above and beyond to help me out with my current situation.Not only are they the best mechanics in the area, but also by far the most helpful.I haven t even met anyone face to face at the shop yet but still they have treated me like family from day 1. I could not be any happier with the team at Feasel s and would highly recommend this place.Thank you again for the extraordinary service. :-D
Jake S.
6 days ago
Work quality ok. Took longer than promised. Used incorrect windshield. Seems very forgetful. Definitely not detail oriented, and not like it used to be when the father ran it.
Terri Greene
9 months ago
In every way possible they did an amazing job. They fixed my car within two days and their work was extremely professional. The color was matched perfectly and they had even swept my car. The owner had even mentioned looking through all the mechanics while replacing my front bumper to make sure nothing else was wrong. Their staff was amazing and I really appreciate their customer service and quality. I would recommend them for any collision repairs.
Douglas Woods
8 months ago
As a 60+ age consumer, I am rarely wowed by the professionalism and customer service of businesses these days. I m happy to report that Feasel s truly wowed me on both counts. Great people, great service and great work!
Karridad San Nicolas
10 months ago
So my car was in a hit and run. Someone damaged my back windshield. Went to Feasels to get it fix and it was great! Kind people & fast service! I may lost my tint & stickers but it was a good price as well!
Davena Short
a year ago
Took my car in for an insurance claim to be fixed for a minor front end collision. This company was in network with the at-fault parties insurance. They did not do a thorough inspection of my vehicle. Mechanical aspects of my vehicle were not assessed for damage they only assessed and repaired cosmetic damage. My Car would not start upon pickup! I would not recommend using this company!
Becky Barbee
a year ago
We are from out of state and were in Tiffin visiting family. When we were preparing to leave, my husband checked our spare tire. He was unable to get it out of the spare tire well due to an error the last time it was replaced. In order to access it, we needed a bolt cut off. Feasel s worked him in immediately. The mechanic cut it off, buffed it, and even filled the tire up to pressure. We could not be more pleased with their service! My husband would like to give them an 8 out of 5!
Megan Born
a year ago
Called and asked if they could check my car out after a collision with no visible damage. The receptionist was very kind and the inspections guy took time out of his day to come check everything out. He listened to my explanation and was very helpful. Ended up not needing a repair but would go back just based on the limited customer service I experienced.
Michelle Cooper
a year ago
I had a wonderful experience with Feasels! Their customer service is absolutely top notch. They were timely, thorough, honest, and friendly. I was surprised they detail cleaned my car with return too. Amazing team! Pick this shop!!!Service: Body & TrimService: Body & Trim
Fins & Things
5 years ago
100% up front and honest. These people do what they promise and don't forget the little things. Even fixing blinker lights.
Mark Rogers
7 months ago
A great place to deal with to get your vehicle taking care of, an a great bunch of staff that work there.
Larry McDonald
4 years ago
An honest company that does amazing work! They talk to you in a way that it easy to explain when you are having work done on your automobile. Their repairs are top notch, and as good as their collision shop is, there staff is just as amazing! Always wanting to make sure you understand everything and make sure they give updates along the way for peace of mind. If you want your vehicle fixed right, go to them! If you want to second guess repairs, go elsewhere.
Morgan Cole
8 years ago
I was first introduced to Feasel's Frame and Collision Inc. while working with them on a Fender Magazine Publication they were being published in. Working with an auto shop was a new experience for me - although I experienced first their great business ethics and how they took great care of their customers. Not many people get to experience a business from the inside out. While working with them during this publication I saw their employee's attention to detail, the personal attention they gave each one of their clients that walked through the door and could tell they took great pride in each vehicle that they worked on at their shop. After hitting a deer last week in my Toyota, of course I requested from the insurance this was the only company I wanted to work with. Thanks for taking such great care of my car and getting me back on the road again!
TheBrickProdigy
5 years ago
I have a 2008 VW GTI that I absolutely love and someone backed into it. It left this huge dent on the rear quarter panel which is the one panel on the car that s welded directly to the frame. They buffed it out and blended the paint really well. It stayed in their shop for 4 days, one of which was a holiday when they were closed.-Super quick turn around time.-Super polite people.-High quality results.I m a mechanic myself and I honestly am impressed with the precision and speed of their work in comparison to other facilities.10/10 would recommend
Suzi Sumerau
2 years ago
The people at Feasels were very friendly and knowledgable. I had the front bumpers on two vehicles repaired/ replaced in 5 days. The work is high quality and the people honest.
Misty Parkins
7 years ago
Wonderful people. Excellent customer service! Made the transition of getting my car fixed painless. You can tell they went out of their way to find the best deal for the insurance company.
james hossler
a year ago
Had some damage on a subaru repaired here , super friendly and car looks good. Heck they even cleaned the interior when they were finished .
Greg Priddy
2 years ago
Everyone there is super nice and they did an excellent job on my car. Will definitely use them again.
Lisa Ann
5 years ago
My 2010 Hyundai Tucson was rear ended on Dec. 8th. They fit me in right after Christmas. I highly recommend them to any one needing repairs. Excellent customer service.
Hilary Kaye
a month ago
They always get stuff done
Susi Robison
4 years ago
My car is being repaired there after hitting a deer. The driver's door barely opened and they worked on it so I could get in and out now. It goes into the shop next week. Very nice and helpful.
Mike Ariss
5 months ago
Best body shop I've ever been to
Isabelle Lewis
2 years ago
Feasel s is amazing to work with. They are so kind and helpful! On top of that they did an amazing job fixing up my car for me Service: Body & TrimService: Body & Trim
Sylvia Hough
2 years ago
No one wants to get their vehicle worked specially for a long period of time but, Feasels made the whole process easier and were not annoyed with my everyday phone calls wanting an update.
Brenda Wertz
3 years ago
Have had to use feasels a couple times in my life and I have always been pleased. Very professional, friendly, and timely. Very satisfied with them!
Anna R
a year ago
The best service and communication! Great staff. Highly recommend!