Coppus Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rodd B
3 weeks ago
No longer live near Tiffin, but always took my Wrangler there even tho I purchased elsewhere. Always been treated well, they keep me informed while service is being performed and updated. I live an hour south now, and always return for oil changes, other issues. They will treat you right!

  Heavy duty Reviews
2 months ago
I have brought my 2012 Dodge Journey SXT in for warranty repairs, and they have always done an outstanding job of keeping me informed of what was actually wrong with my Dodge and did the covered repairs right the first time and did it in a very timely manner!

  Charles68
3 months ago
I purchased a 2014 VW Touareg TDI from Coppus sight unseen in January 2023. I was told that their mechanics had fully inspected the vehicle and corrected all major issues. The purchase process went well and the car was delivered to me in South Carolina. Shortly after the car arrived I noticed oil stains in the driveway under the vehicle. I contacted my salesman to let him know about the issue but was not offered any help to get the problem resolved. After driving the vehicle for a few weeks it became clear the leak was not minor as the car was losing about a quart of oil every couple thousand miles. When I took the vehicle to my local VW dealer they told me both valve cover gaskets were leaking and needed to be replaced. It cost me $1300 for the repair but it fixed the problem. If the mechanics at Coppus did inspect the vehicle as I was told there is no way they could have missed this serous oil leak. I would not recommend buying from this dealer unless you have the vehicle inspected by an independent mechanic.

  Shine My Ride
2 years ago
I can not say enough good things about the dealership I bought a car from them and the hospitality was the best of the best I did all my work online and came to pick up the keys and the car was every bit as described salesman - robnow the service department is not one bit different I had dropped my car off with no one see we have worked on the phone and through email just like the car I bought and they have worked with me ans my budget so well and so kindly they must be some type of magic team Pat and Frank have gone over the bar to help me and get my car straightened out I will most definitely be back and be sending so many people this way 10/10 sales 10/10 service 10/10 for the Mercedes dealership it s unbelievably good

  Nikki L.
5 months ago
They were great to purchase a vehicle from, really no issues there, and a good & quick experience.. but we bought tires for that vehicle recently and we called Coppus to see about having them put on and were told they can't do that.. after calling two more places the third one was the winner.. and that lady told us that the other two places we called that turned us down was just upset that we didn't buy the tires from them or from Mopar directly... really!? That's so immature and pathetic for a company to do! Bad business! And we purchased the vehicle from there, how can they turn people away!?

  Renee Webster
a year ago
The customer service this dealership provides is outstanding. We have never and probably will never find any place that compares and will continue to drive 2 hours to buy our cars from here for years to come (Joe Hammer is the best!). On top of that after a horrible recent experience at a local dealership for service on a current vehicle Coppus has made up for that 100x over with their communication and promptness. We recommend everyone that asks to make the drive to you guys and will continue to share our stories about what makes this place #1 to us.

  Matthew Davis
a year ago
Ron White is THEE man! Seriously. He is not a high pressure salesman. He actually cares about getting you into the exact vehicle you want. And the best part, he s hilarious! Keeps you entertained and laughing the whole time. It s almost like watching stand-up. He is authentic as you can get. He does a great job. We ve been buying cars from him since 2010. We ve purchased 5 cars from him; 3 new and 2 used. Never had a problem with any of them. I will not go to another salesman. Ron White and Coppus Motors is are salesman and dealership of choice.

  Marty Frater
10 months ago
Very happy for the dealership helping out when I needed. I had some issues with my 2019 RAM and they fixed issue plus updated my computer. Truck is running great now thanks to them. In the past dealerships have really did me bad. This time they listened and made things right. Thank you for the great work.

  Audra Selen
a year ago
Coppus motors is by far the best dealership I ve been to and have bought from. That saying is also and understatement. They handle my Jeep with care and gave me an amazing deal compared to the dealership here where I live. The dealership here wanted to charge me $162 to change my CABIN FILTER yeah ridiculous. Coppus motors is always upfront and honest with me which keeps me coming back even if it s to drive 2 1/2 hours for an oil change. They have my families first choice on our business and we will be purchasing our next vehicle s and my daughters vehicle from them!

  Ryan Shepherd
a year ago
Sales experience was great. Ordered the car from 2 hours away and got prompt delivery when it fit my schedule. Car had a brake line rub through 2 days after purchase and my salesman Lee and management got the part ordered and shipped to me so I can fix it. Unfortunate but they made it right. I will definitely be back in the future when I have another itch it scratch!

  Mark Rogers
7 months ago
I've been to this location a few where the salesman says they will call you back don't expect to hear back from them, an over priced cars, an dealing with the Manger on anything doesn't seem to get you far on anything, because he thinks he is right on everything to be his way. I avoid this place mechanics are decent hi price for labor bit the work is good, sales not so much.

  Russell Hochmuth
a year ago
I installed a trailer harness and hitch on my jeep and needed the ecu programmed to send power to the connector so I brought it here, and PAT WAS AWESOME. Not only did he get it done extremely fast, but he felt that because it was so simple for him to do that he didn t charge me for it. A+ for this man, and if I or anyone I know needs anything with a Chrysler product I will most definitely refer them to him. That s top notch customer service. You don t find that very often from a dealership. Big thank you!

  Jessica
9 months ago
I tried to do business with this lot twice and each time they dropped the ball. They don't return calls, and the vehicle I was interested in the sales man was driving it with his car seat installed and still wanted same price for the vehicle. I took my business else where and left that day with a new vehicle. Very dissatisfied with their services especially when I've bought multiple cars from there previously.

  Alexis Davis
a year ago
Ron White is the goat of car sales. He makes the car buying experience less painful, and always does his best to give our family a good deal. I am thrilled with my new car he sold me & the customer service I received.

  Michael Zarecky
5 years ago
Not high pressure sales. Just decided to go somewhere else, where I found it cheaper with back up camera. Salesman was very nice.

  Eric Metzger
a year ago
Coppus Motors is a great dealership that takes care of its customers. They go the extra mile and have a great staff looking out for all your needs. From sales to service my experiences have been terrific and I would recommend them to anyone.

  Lilac Nussbaum
a year ago
I m extremely upset with my experience. I just picked my car up after them having it for two weeks and guess what? They barely fixed anything. They fixed the windshield wipers and the horn but not the front hood latch, heat or a break shift (I think it s called that.) I paid almost $900 dollars to receive barely half of the work paid for. The salesman staff are kind but I don t know what went wrong with the mechanic. The salesperson even read off everything fixed and the price so I don t understand how it wasn t done.

  Spoon Face
8 months ago
If you're new to buying a car through a dealership remember one thing, they DON'T care about YOU, their entire MOTTO is getting the most DOLLAR in their POCKET! I learned this the hard way, no thanks to LEE, KEVIN and KAREN. 3 different departments and 3 different reasons to stay away, rude, unreliable, unprofessional. Don't do business HERE.

  Cindy Eckert
a year ago
Worst car buying experience ever! Purchased a 2021 GLC 300 at the end of October. Had it shipped to Fort Myers, Florida. It arrived November 9 with damage to the front bumper. Levi Heldman told me they would take care of it. Six weeks after taking it to a local body shop, I am still waiting for my vehicle because Coppus Motors says that the estimate is too high. All I want is my vehicle to be properly repaired at no cost to me. I don t think that is too much to ask.

  Summer Kafaji
a year ago
We recently visited Coppus Motors and Mr. Rod Cramer assisted us.We needed a new Mercedes CLA250 coupe in Black. Before we called Coppus Motors, we had called many OTHER dealers in Michigan, but none of them had the skill, honesty and business ethics that Mr. Cramer carries.We drove more than 2 hours to get to Coppus Motors, and it was so worth the drive! Everyone there was very pleasant, easy to work with and very knowledgeable.The process was super easy and seamless. Everything was explained very clearly to us. There was NO price gouging here or any hidden fees!Mr. Rod Cramer is a true role model in this industry! We sure need more people like him in this world.We will definitely be coming back for our future purchases.Oh I forgot to mention, they have a huge selection of other type of vehicles! I just love this place. Thank you guys for all you did for us. See you in 18 months (have mine ready) :)

  419 Walleye King
10 months ago
Very hard to get a hold of the service department even on a weekday within minutes of them opening no one can answer the phone, wanted to get some work done on my 2019 dodge journey as it is our only vehicle as of right now I would need a loaner vehicle and because I didn t purchase my vehicle directly from this Dodge dealer they will not give me a loaner unless I rent the loaner, which is a three day minimum which I think is garbage most dealerships will give out loaner vehicle s until yours is fixed

  Jolene Gruber
8 months ago
If ya need a new vehicle...get a hold of Joe Hammer! He's an awesome salesman to work with!! Love Coppus Motors!

  Chief Mhandu
6 years ago
Rod Crammer really took great care of me. Best car buying experience I have ever had. Rod took a few days off on vacation before the transaction was complete but Chris Hammond stepped up right away to make sure my needs were met. To pick up the car, I was coming from St. Louis and the nearest commercial airport from Coppus Motors is at least 1 1/2 hours away and they even offered to drive to the airport to pick me up, had i decided to fly in.. Great dealership! Excellent service!!! Definitely going back to Coppus for my next car.

  Michael Schmidbauer
5 years ago
I have had enough encounters with dealerships in the past to know that Coppus Motors has a great investment with Joe Hammer as their salesman. He was absolutely phenomenal with my recent purchase. I put him through a challenge, and his professional demeanor, care for the customer, and ease of assurance with knowledge really made me feel great with my final decision when purchasing. He was willing to go the extra mile to "earn my business," as he put it. I never felt pressured, bothered, or uneasy once. Between used vehicle negotiations, to a new purchase or even lease option, he was prepared. I was very happy to buy local, and really am looking forward to the next experience. Coppus Motors, and it's entire staff, has definitely earned my business in the future. They will be the first stop. Thanks for a great experience!

  Jill Banks
7 years ago
Great experience. My family has purchased from Coppus Motors for over 12 + years. We always have a great experience here. They give fair trade-ins and work with you to get a price you're looking for. We don't buy from any other dealer. They take care of you here and I always love my vehicles!

  Kimberly Reidling
3 years ago
Love these guys in the service department! They are not only courteous, & professional.They are friendly & kind. I highly recommend using their services!I had to return because the technician did not rotate my tires. Made an appointment to just have tires rotated(part of the package I purchased) I arrived 10 min early, I waited over an hour just for tires to be rotated, a service that should have been done the 1st appointment. Not a happy girl!!!

  Katelyn Sciacca
2 years ago
Excellent experience with this dealership! Ian Schock is great, very friendly and hard working. Great communication. So happy with the purchase. My mom LOVES her car. Thank you!!

  Jason Sutherland
5 years ago
I just recently purchased a vehicle from here and had another great experience. This is my second vehicle that I purchased from them and my experience I had the first time is why I came back a second time. The sales department is knowledgeable and professional. They don't play games with you or try to force a sale on you before you leave the lot or have your phone blow up with annoying follow up calls. I initially went to look at Jeep Cherokees, but found a used truck I liked better. When that sold before I could make a decision, I asked about Leasing a brand new truck. I have never leased before and was very hesitant, but my sale guy did a great job explaining everything and giving me documentation of all the numbers. I went about a month and a half before making up my mind. Again no pestering phone calls the entire time. Went back up to pull the trigger on trying to lease a truck and saw a used Charger sitting there. Changed my mind again and started the process all over again on a different vehicle. No pressure from them when I changed my mind again. Even when working with one sales guy, the day I went in he was off but another sales guy stepped and closed the deal. Looking for to my next purchase 3-15 years from now.

  Morgan Cheng
11 months ago
Chris is the best sales person I've ever worked with. Highly recommend this dealership!! We bought a Metris from him.

  April Mitchell
2 years ago
I'm 2.5 hours away. I saw this truck online and wanted to see it but with a baby didn't wanna make the drive without some more info and pictures. Lee sent everything I asked for and was able to answer all my questions. I made the trip and the truck and numbers were exactly as they said. No pressure at all. He even said to grab lunch on my test drive, no rush. I had a Jeep I loved but it just wasn't meeting my needs. Made the deal and then I forgot the check due to some confusion with my bank. They delivered me the truck that weekend so I wouldn't have to make the journey again with the baby. Bill, the driver was a gem! Totally worth the drive!!!