AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Austin
3 months ago
Today I went into this store to get a new battery for my wife's minivan. I wanted to get this task over with as soon as possible and William Temple helped me do just that! He completely swapped out my old/new batteries and got me back on the road within 15 minutes! Thank you very much for providing this service with an awesome employee!!! Hope you both have a Happy New Year!

  Corrina Weber
2 months ago
Changed my windshield wipers for me, I felt bad it was snow/rain mix but they said it was no problem!!

  Karin Siemens
7 months ago
I find their prices higher than O'Reilly by far and they seemed to always be short staffed. Makes for a long wait for the simple things. Simple fuses $2 more than at O'Reilly.

  Patrick Rockett
9 months ago
Great place with quality replacement parts. Easy process for returns and if you have a light on for repair, they will plug your car in and print you out a repair code and what is wrong.

  Sarah
9 months ago
My old car alerted me I needed engine oil as I was leaving a work meeting in a unfamiliar to me area. I m so grateful my gps took me to this autozone! Michael saved my day when he looked at my car, told me what kind of oil I needed and even popped the hood to put it in for me! 10/10, thank you Michael!!!!

  Robin George
a year ago
Harold was the BEST and got us the right part with a smile! He was able to go the extra mile when on the phone with our local store and even though we had to travel to Sunbury to get it he had it ready for us when we got there! He deserves a BIG thank you and recognition for his excellent customer service!

  Nate Sexton
8 months ago
Always helpful workers but you never know what your gonna get with the car knowledge of the helper.

  Mark S
2 months ago
No question asked when I had to return a part.

  Jessica Hamm
3 months ago
Wesley was very knowledgeable with my questions!

  Nic
5 years ago
Went in to get a simple part, as I have done many times before. Never had any issues before except for feeling slightly unwelcome and awkward.Today just proved my weird feelings due to the fact that the man who helped me was incredibly rude. I didn t know the answer to a question about the part I was getting and he made sure to let me know audibly, to my face, how annoyed he was with me. I am the manager of a restaurant so I get being annoyed by things, but providing good customer service means keeping that attitude to yourself and helping the customer with any confusion. I have dealt with rude customers at my job but I ve never been treated rudely by an EMPLOYEE for no reason. This has literally never happened to me as a customer so I was too shocked to say anything although I was tempted to leave right then and there. Disappointed in myself for not making my feelings known but it is what it is.Will not be going back and hope that future customers should be wary of shopping here. There are good employees I have interacted with, but they could also very well sigh, roll their eyes, and tell you to your face how annoying you are as a customer. It s also good to note that I was in and out in 5 minutes...wasn t being difficult at all for this guy. Just overall really disappointing. Glad that there are a ton of alternative auto parts stores in Sunbury to get what I need.

  Elizabeth Ball
5 years ago
So I needed to get some tail lights for my car and possibly a socket because mine had corroded. Jason L helped me so well! He was friendly, knowledgeable and quick. I really appreciated him getting my car right and he helped save me money because he cleaned the socket and it worked fine. Thank you for all your help Jason.

  John Pugh
4 years ago
Ordered parts for two cars last week they said that they would be in in the evening didn't show up till the next day. And bought a can of Fix- a flat can was defective went in to exchange it and before I could say anything he said we've credited your credit card I only have one credit card that I use for auto parts and auto repairs I don't carry that card and I figured that I could just exchange it the kid was kind of rude it said I had to pay for it so I was rude back and I will never go into AutoZone ever again poor service you're not quick enough to get parts in and the bald guy I believe his name is William is rather standoffish and doesn't make you feel very welcome

  Bob M
3 years ago
Do not recommend for business use. The Sunbury, Ohio location wastes my time every time I call. Employees are in capable of even looking up old orders under a company name. Will never order with them again.

  Jillian MacKellar
11 months ago
Rickey was amazing! Such a helpful person and great customer service!

  Sherri D. Padilla
5 years ago
Balding old man that works here is incredibly rude and condescending. This was not the first time he has been unbelievably nasty, but you can believe it is the last. Never again. If I have to pay more elsewhere, so be it. This place has nothing over any of the other auto parts stores in Sunbury. Not worth the rude treatment. With 3 other part stores in the immediate vicinity, having discourteous employees makes the decision easy.

  Mark Skinner
5 years ago
My battery died about a mile away from AutoZone. Walked to the store to purchase a battery, and the parts delivery man volunteered to drive me back to my car. He even changed my battery and took my core back to the store for exchange. Recommend this AutoZone to anyone that wants to deal with real human beings that care about their customers. Thanks again!

  Dee Vee
2 years ago
The guys in the store were super helpful!! I was passing thru the state and my check engine light came on. They helped me out a bunch!! TOTALLY RECOMMEND!!

  Trent Willey-Manning
5 years ago
I come to this store often to get parts and other accessories for my car. I have a pleasent time each visit, always greeted and asked if I need help finding anything.The only reason I give three stars is because of an older gentlemen that works there, I am never greeted by him, nor asked any questions. He seems to be very unfriendly and refused to sell me a clamp for a radiator bypass cap saying "you don't use clamps for that".I don't have TOO much knowledge when it comes to cars, but I'm pretty sure the way to keep my radiator from spewing fluid everywhere is to clamp either a hose, or bypass cap onto it.. unless you just want it to be pushed off by the pressure.It's never a good experience when this gentlemen is working, and I try to avoid him where I can just because I don't want his attitude to impact my day.

  Cassandra Lape
a year ago
Thanks, Harrold for always being there to help out customers! He is so kind and helpful!

  Kirk Van Auken
a year ago
Very helpful. Bought wiper blades for my suv. They put them on for me

  Debra Cooper
2 years ago
Great friendly employees was asked upon entering if I needed help by Dem-- - can't remember the young man's name he's worked there a year and put my battery in and showed me trailer things I asked about and he carried them to my car also.

  Alexis Ream
2 years ago
Honestly am not one to normally leave bad reviews on places, but this was not a good experience. Insanely bad attitude by our cashier. Will not be back.

  Donna Hines
3 years ago
They treated me with respect and was very friendly and helpful. If you need auto parts they are the ones to go see. Very knowledgeable and I trust them with the parts I need.

  Roger Stout
a year ago
It was an okay experience. But when I got the part I wanted the employee tried to get me by a more expensive part that serve the same purpose

  Shane Edwards
4 years ago
Not a big fan I feel like I get the same if not better product at advance Auto...so check around to make sure u are getting the most bang for your dollar.

  Maria Bailey
5 years ago
So this joke of a store sold us the wrong battery and refused to give us the correct battery or refund the money. Worst experience ever dealing with an auto parts store period.

  jen huff
3 years ago
They were great. They installed my windshield whippers. Now I can see again. Thank you Autozone.

  Mi Mi
5 years ago
I've had better customer service...treat your female customers better or we can cross the street and go to the other auto store

  Joe Allen
6 years ago
They are always helpful and a bunch of nice people work there!

  Inkd Queen
5 years ago
Always fast and friendly service! Loved going here when I lived nearby.