Kia of Streetsboro Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Westry
a year ago
1/6/2023. Kia of Streetsboro is my "go-to" dealership! Everyone is so kind and honestly work so hard to get you the best deal and into the vehicle you really want. This year I traded in my 2017 Sorento for a brand new 2023 Sorento. (It's gorgeous!) Our sales person, Nick Russo, was by far the highlight of our experience that day. He was a joy and worked past closing to get me an amazing deal. Nick was also so kind, fun, and attentive to my son, who was super excited to get a new car. He now believes he and Nick are best friends lol Steve in finance deserves a special shout out as well for being so great.. thanks so much, Steve! We had a wonderful experience and are very happy with our new ride!

  Lindsay Castrucci
3 months ago
Do NOT entrust your vehicle to Kia of streetsboro. Took car in for first maintenance and they can t even inflate tires properly! One had 52 PSI in it!!! They weren t willing to fix the mistake and I tried calling for days only to be hung up on! Most disrespectful and ignorant company.

  ciera perry
10 months ago
The service department is terrible. Kendra that works in service has a nasty disposition when speaking to customers and thinks she s a certified mechanic . Bought a vehicle from there and had problems every since it left the lot kept bringing it in and being turned around the car finally just stop working and shortly found out the car was sold with a old battery got it replaced and the car was still running hot took it back to them and they are trying to charge 150 for tightening 3 screws on the battery made the cooling and the car run hot. After finding out the battery was new and checked by a professional right before it was dropped off to them they said they will waive the 150 but the car couldn t never come back to them. Listen they will know something is serious wrong with your vehicle and send u back on the road so they can make more money they are crooks please take your vehicle to a mechanic you can trust . Their staff is not trained or trustworthy and don t know how to talk to people please save yourself the headache and money

  Mackenzie Gregoire
11 months ago
Bought my 2019 Kia soul from Kia of Streetsboro, 99% of the time you call the service department no one answers, you leave a message no one calls back. Kia it s self has proved that the engine is burning more oil then then it even holds, they did a combustion chamber cleaning after the cleaning it s still burning oil but now telling me it s fine and acceptable to burn that much oil, and that we are done with the process we were doing, now my warranty is going to run out, this is unacceptable to me. I will be exhausting every effort I possibly can to get my car fixed, just wanted to let people know not to buy a car from here.

  john mazurik
a year ago
fantastic service.Sales staff in very unpolished . one sales person loudly making jokes on a coffee machine not working.He is interacting with customers way too much.lot of workers running around on cell phones.Service group really great and working with us well.

  Brandi Bell
2 years ago
Wow ! I really don t know how to put this place into words , But what can be said is it was absolutely one of the best car buying experience,I have ever had from walking into to the door to sitting down with my car guy JASON W ! He was so awesome all around from his warming and welcoming personality to his dedication. I really cant thank him enough for making things happen for me, I am very grateful I will tell everyone if you want to have one of the best car buying experiences then come here you will not regret at all ! Thank you again jason

  Kenneth Shaver
2 years ago
Jason Washington was my sales guy. I could tell right away that he truly cared about my carless situation. He went above & beyond to get me into a new car with less than perfect credit. This guy deserves a bonus. He is the first car salesman that I've genuinely liked. I met the rest of the staff too, they are all great. No pressure. No hassle. If you're looking for a new car, i HIGHLY suggest Kia of Streetsboro.

  Jackie Gordon
3 years ago
I've been here a few times recently for basic maintenance on my Kia. The staff makes it easy to get in and out. The quality of service has been great too. Would recommend and plan to continue taking my car to these folks for service.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change

  john monsman
2 years ago
Sonya was the car sales person who worked with my wife Kathy and me. She treated us with much respect and was patient as we test drove and learned about the many wonderful features of Kia K5 s and Kia Stingers. Thank you Kia of Streetsboro and most specifically Sonya for a high level of customer service and respect. Do not hesitate to ask for Sonya as you contemplate or consider Kia for your new vehicle!

  carmen pirro III
2 months ago
Love the hospitality!! Excellent service!!

  DJ Grieder
2 years ago
Used this dealer for a recall repair on our Kia which required nothing more than a software update. We ve never had such a difficult time scheduling a service appointment, it s as if they didn t want to perform the service since it was a recall and not something we were paying for directly. When we arrived the paperwork wasn t ready and it took 30 mins just to get through the check in even though we made the appointment a month in advance. This is why we don t use them for our other maintenance needs. #kia #dobetter #makeitright #service

  clyde jerousek jr.
3 months ago
Very friendly and great service

  Harry Goldstein
2 years ago
These guys are great the service department is great Alex I believe who's the heads the service department this guy is great took care of me he did everything the right way when nobody else would he really made my day thank you Alex they were great good customer service I should say great it's just that even better than that

  Maritza Fernandez
2 years ago
The employees are very professional. Every thing was explained thoroughly. They even provide transportation to your home and back if you don't want to wait. They even washed my car at no cost to me.

  LESCENIA Rivera
2 years ago
Had some service done that had to be done at a Kia dealership...service dept were all nice and polite.

  Bill Reiman
a year ago
Service department was friendly and gave me the opportunity to contact them while my vehicle was being serviced. Cost was what they said it would be.

  frank reese
11 months ago
Michelle in the service department is the best! Thank you for the great service.

  Greg Goldfuss III
a year ago
WAY TOO expensive, (for example...they wanted to charge my Grandmother $400 just for an oil change.) SMH

  Brian S
3 years ago
Good, quick service. Knowledgeable and polite staff. Dealership is newer and is well maintained.

  Dieu Merci
a year ago
Service was very helpful and nice I give it my recommendation

  Geoffrey Fusco
a year ago
They are polite and very helpful and always do a good job

  Barbie Smith
2 years ago
Horrible they never return a call and the receptionist is rude. Nobody can answer simple questions.

  Steve Kelley
10 months ago
Service rarely answers the phone and the voice mail is always fullServices: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Debra Chubb
2 years ago
Very organized. In and out quickly. Friendlycustomer service.

  Katrina Dixon
2 years ago
The worst dealership in this area. From the sales, service ...just everything is horrible.

  Alex Boulton
a year ago
Nice people, clean place, good service

  T Lewis
2 years ago
Great service and timely Thank you Streetsboro Kia

  Dianne Buehner
2 years ago
Service department was excellent and courteous

  Mike Gillen
2 years ago
The technician was very knowledgeable.

  N Stratton
10 months ago
TBD...