Kia of Streetsboro

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chloe
a month ago
Everyone here at Streetsboro was amazing. Mariah was amazing, extremely nice and helped me step by step through it all. For this being my first overall experience buying a car and being to a dealership it was a 10/10 would recommend to others. Everyone else was so nice and welcoming. The detailed did an amazing and quick job last minute to get the car ready for me to take it off the lot. Would definitely come back if I ever purchased another car!!!!

  Kathy Gibbons
3 weeks ago
We love our new car! Bri was so helpful. She was patient with us during the journey of purchasing a new family vehicle. She answered all our questions and kindly showed us all the different vehicles we wanted to look at and test drive! We are so pleased with our whole experience!

  kyle brophy
a week ago
My wife, Abby, bought a new 2023 Kia Sorento today and shoutout to Jason Washington, Ryan, and the GM Steve for such a wonderful experience for this purchase. They all worked very hard to get the car we wanted and at an affordable price for us. They treated us like family and were very patient through the decision process. They listened to what we wanted and made sure we drove away with everything we wanted for an affordable price. The bow and confetti made the experience even better and more personal! We can't thank them enough for a great experience!

  Britney Wolf
a month ago
Jason at Kia helped me get into a new car when I was trying to decide between a couple different options. He was friendly, funny, and kind and made the entire experience amazing! It was seriously one of the best experiences I ve ever had at a car dealership. I appreciated him listening to me and not pushing anything on me. I highly recommend seeing him if you re looking for a new car!! And I also LOVE my new Sorrento!

  Tyler Mckown
2 months ago
First time buying a car. Cleo Nettles Jr is the man!! Would recommend him to anyone looking for a car. Made us feel comfortable right when we walked in and gave us privacy when we needed it. Not to mention I was in a time crunch and he worked as hard as he possibly could to get me out in time to do the things I needed to do. Thank you Kia of Streetsboro for a great experience!

  Michelle Semprevivo
a month ago
Staff was great to work with. Cleo was awesome. Thank you to the sales manager for his help also. They were very accommodating. Pleasure working with them. I love my Cadillac XT6!

  Chuck Foltz
2 weeks ago
Had a great experience with Vincent. Dealership was very respectful and detailed. The whole process was smooth. The staff is very welcoming.

  trisha oneal
6 months ago
Your whole team there at Kia of Streetsboro were absolutely amazing from your finance director, salesmen to the detail gentleman, they made me feel so welcomed! Cleo Nettles worked his hardest to get me into the vehicle I absolutely loved, even emailed me back after hours to answer my questions and actually spent as much time as needed to answer all my questions as well as to show me all the fun new features on my new car!!! He was very knowledgeable, friendly abs inspiring. What an asset to your Kia family there ! So impressed with the service, thanks to everyone there for taking good care of me, great job team! Boss you should be proud!

  Dylan Davis
2 months ago
Just purchased a Kia Seltos From Vince at Kia Streetsboro. Vince made this entire process very easy and fun for my daughter. Dealership is beautiful, new and clean. Everyone in the show room was extremely friendly. Vince kept us up-to-date and informed the entire way through the process and even put together a little celebration for my daughters new car, Thank you again!

  Laura Hitchen
3 months ago
Mariah was amazing! We were so pleased with every aspect of purchasing our EV9! We traveled from Pa to purchase here and it was the most seamless car buying experience I have ever had!! Excellent customer service!!

  Jen Smith
a week ago
Had a great experience! Was helped right away and the process from test drive to purchase was smooth and easy. We worked with Angelo Gonzales and he was so nice. He answered all of our questions and quelled any concerns we had. Definitely recommend working with Angelo! 10/10

  Ian M. Gardner
a week ago
2000 October, The salesman I had look like you just got out of high school. My credit wasn't great, but I had a down payment. Put me in this car that said. This is all we can give you so I took it cause I needed a car. They didn't tell me and high in mileage. The engine's blow so of course they fixed it. Service team, it's top-notch. They're awesome with the salespeople at Kia Streetsboro. Are horrible? I never had such a horrible shopping experience in my life. I went back after my car was total this time. I had it codes are who had the very highest credit score. They wanted nothing to do with me. Basically said we have nothing for you. Except some piece of c*** car, they had a 140000 miles on it. No way I don't recommend them to anybody horrible

  Jeanne Saccardi
4 days ago
Bought a car for my son here and what a wonderful experience at Kia Streetsboro! From the sales manager, finance manager and our sales person Angel, everyone was amazing!!!. Angel made the process quick and easy. I will defiantly be doing future business here when my lease is up!

  Dominic Tyburski
4 months ago
After an accident, I had been looking for a new car and Tabi was here to save the day!!! She made the whole car buying experience very quick and easy. She made sure that I got the exact car that I wanted, including the interior red leather seats and the grey wolf color. On top of that, she helped me get my car earlier than expected. Overall, what a wonderful dealership and amazing people.

  Fareedah Goodwin-Capers
3 weeks ago
Cleo was awesome! He did everything that we needed to get our car purchase to go through smoothly! He really went above and beyond our expectations. There was a maintenance issue with the car, and he notified us immediately when it was taken care of so we could come back to purchase the vehicle we had selected. Definitely our experience with Kia of Streetsboro has been very positive!!

  Nic Jones
5 months ago
I had a wonderful experience purchasing a vehicle here,The entire process was stress free and pleasant. The sales woman named Tabi was very thorough and knowledgeable about the car I was interested in buying, she made sure all questions I asked about the car was answered.Jacob in the Finance dept also did a great job at listening to my wants and needsAnd did a great job at making it a very easy transaction in buying the car.Highly recommend this place if your looking for a good deal and great overall experience

  lauren scrimshaw
8 months ago
If you re looking for a good dealership, I definitely recommend this one. I came in earlier this week with my family, then me and my brother both ended up walking away with new cars all thanks to Jason Washington! Jason was super professional, and made the car buying process lots of fun! Thank you for all that you do, keep up the hard work.

  Charlene Ross
2 days ago
Jason, Washington was very respectful honest and very trustworthy. I would recommend my family and friends to see him even though it s a ride for us. I think he did an awesome job. Kudos to Jason.

  Deb W
2 months ago
First, love my new Forte, and Sarah Dickey and the finance team at Streetsboro Kia made it happen in such a patient, determined way. I was ready to switch brands but I went to Streetsboro Kia online and chose a Kia I really liked to see if they could make a good lease trade in deal. Called and got Sarah who was always quick to respond to calls and texts until we had my car lined up with the pmt I can afford (Thank you!) My car came in, we went to Streetsboro, signed the papers (Shout out to Ryan!) and I now have an awesome car! I have 2-3 other family members considering a Kia. Due to her awesome dealing abilities and great personality Sarah might have herself a couple more customers! Bottom line: I highly recommend Sarah and Streetsboro Kia!

  Chaney Cannon
2 months ago
I came to this location earlier this month and received excellent service! The salesman Marquis was awesome. As a woman buying a car alone, it can be extremely frustrating. However, Marquis was super friendly and informative, and was able to address a lot of my concerns I had been facing through this entire car buying process. I've been to a lot of other dealerships this month, but this location by far had the best service I've received in a very long time!!!! Excellent Job!

  Joshua Novotny
2 months ago
We had a great experience working with Malek buying my Grandma her new CRV. The process was smooth, quick and Malek took care of all her needs. Jacob in finance closed the deal and was great to work with and talk to. Both made my Grandmother Ruby a happy camper. Highly recommend both!

  Briauna Burnett
a week ago
It was an absolute pleasure working with Jason. He helped me more than i thought was possible! If you re looking to get a new car definitely hit Jason up! also he is pretty cool so that s a plus!

  Janelle
a month ago
I had a wonderful experience at this dealership. I had the pleasure of working with the salesman Marquis he was very attentive & went above & beyond to ensure I got the perfect vehicle. His professionalism & friendly demeanor made the entire process enjoyable. I highly recommend them to anyone who is in search for a GREAT car buying experience!

  Cleveland Author Jameel Davis
3 months ago
While it s exciting to drive away in a new vehicle that makes your eyes light right up and your heart smile, it s very important to do your homework before stepping into the dealership to start the purchasing process for that shiny new ride your friends, family, colleagues and bypasses to admire. Know your credit score, purchasing power and get your pre-approval offers from lenders who you know will finance you before the dealership persuade you into thinking they can beat your lender s rate and they run your credit a 1000 times to company s you did not authorize to pull your credit. After you ve done your homework, contact the dealership directly and ask to speak with the Vince Lombardo, yeah that s right, who the NFL Super-Bowl Trophy is named after (lol) to help you walk away with the Kia Vince Lambardo Trophy (Ride) lol.Vince is the guy you want to work with, even after he offers you coffee after spilled coffee is already on his desk lol. He is very personable, has a charming personality and isn t looking to persuade you into doing anything other than what you came to do, which is to leave with the vehicle you came there for. A great brother to work with. If it wasn t for him and his warm demeanor, I would have left when I first decided to leave the dealership.When you arrive, arrive with your joy and confidence because you are already pre-approved. However, don t celebrate until the deal works in your favor because any sale for Kia is a win for Kia and it may not be a win for you. Kia of Streetsboro is firm on their sales price (no discounts) no matter how much you are putting down, that s what their sales manager Brian/Bryan told me and showed me. He suck at negotiating. Maybe it was a color thing, I would never know. But I was prepared even before I entered the facility; which is why I wore sweaty gym clothes to the dealership to be in disguise.Furthermore, Have your TransUnion and Equifax Credit Report Freeze and Unfreeze button ready (allow for notifications to come directly to your phone) in case you decide to allow the dealership to run your credit after you inform them not to run it more than once and they promised to beat the rate your lender already gave you and they couldn t. After the second or third alert that comes to your phone, quickly lock your TransUnion and Equifax Credit Report with your freeze buttons. Soon, a member of their finance team who speaks just as fast as the voice ad at the end of a television ad, will be sent to you with forms to sign.When you meet & greet this person, tell them to slow down, explain everything fully and READ before you sign. Be very mindful of the added charges and fees that benefit Kia and not you. Read over everything, Talk about the things you don t understand, ask them to take certain things off. Work the deal until you are satisfied because as I mentioned before, any sale for Kia is a win for Kia, but it may not be a win for you. Their goal is to quickly get you in and to quickly get you out and if you aren t patient, paying attention and if you are easily persuaded, it will cost your more than it will cost Kia.Dot your i s, cross your t s and you will come out in a winning position. Life is about choices and trade offs, supply and demand, give and take, and they will take if you allow them.I m very satisfied with my purchase decision, I m very satisfied with the level of service brother Vince provided, but not extremely satisfied with the process it took to purchase the vehicle I desired.For Vince May this review help many Kia seekers who are looking to shop at Kia of Streetsboro.Respectfully Submitted,Cleveland Author Jameel Davis.Honest & Fair.

  Kayla
2 months ago
My son bought his first vehicle all on his own at KIA of Streetsboro and worked with Cleo Nettles Jr as our sales person. He made the experience very smooth, understandable, and enjoyable. He made him feel comfortable and also made sure we knew he was not being taken advantage of. Highly recommend this group of people that we worked with. Brian Smith was extremely helpful prior to us even stepping in the door and Steve DiFranco was as well and both were sure to come out and introduce themselves to us which I found to be very professional and courteous. Thanks to the whole group for making this experience what it was. Amazing!

  Matthew Olson
3 months ago
I was sold a car that had too much water in the antifreeze, less than 2 months later it froze solid causingexpensive repairs. New car and begging for rides to work, yay. Be very very careful if you shot there.

  Azeem
5 months ago
ETHAN is the MAN, only came to buy one car but Ethan got us an amazing deal so we had to go with 2!!Ethan showed us a few car options, explained all the features, had us test drive and get a FEEL.Then got us exactly what we wantedThe whole team in Kia of Streetsboro were really friendly. Had a lot of fun with JAYSON!Ethan was a really cool dude would highly recommend!!Thank you so much!!

  Nina Ross
a week ago
What a wonderful job Marquis and General manager Steve did for us getting out of our current vehicle into a new Kia Forte. They went above and beyond to make sure we were happy! Thank you.

  Bianca Miller
4 weeks ago
I give my car buying experience a 12/10 and that's all thanks to Mr. Nettles. He was extremely patient and educated me along the way. I've had 3 cars and this was the best experience by far. The entire staff was more than willing to help and extremely positive. I stay about 30-40 mins away and refuse to go elsewhere, I'm locked in.Thank you so much for everything Cleo!

  Cody Monarch
3 weeks ago
My wife and I worked with Cleo Jr at Kia of Streetsboro and had a good experience. He answered all of our questions and tried to expedite the purchase process as much as possible to accommodate for us shopping with our toddler. The GM was really nice and helped us take care of a few paint corrections on a used vehicle. Overall great experience