Steinle MotorCars

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Savanna Truitt
2 months ago
If I could give them 0 stars I would. These people will make up lies to try to make themselves look better and truthfully they know how horrible the car is before selling it to you. Do not purchase anything from them or you ll be looking for a new vehicle within a week or two. They cover up selling you the dumpster fire of a car by having you sign a paper stating you are buying it as is but they never tell you what s all wrong with it to begin with. Chose a better dealership!

  Tom Truitt
5 months ago
Do not buy cars from this dealership, I bought one and spent several thousand dollars on repairs within the first month of buying the car. I had to replace the whole exhaust because after just a few days the car started getting loud even doing the work myself I spent around a thousand dollars on the exhaust. Then the power steering fluid began leaking, I ended up buying the rack and pinion and replacing it myself, which was a couple hundred dollars, while replacing the rack and pinion, it was then I noticed the power steering lines were rusted and leaking, so I replaced those. after a few days of driving the power steering pump began to make a lot of noise, so I had to replace the power steering pump and the serpentine belt because it was soaked with power steering fluid. while working on replacing the power steering lines, I noticed the sway bar was not even connected on either side, it was rusted and broke on both sides, so I had to replace that which cost me another hundred dollars for the new one. After I fixed that I wanted to get the alignment done on the car, the alignment shop said the lower control arms needed to be replaced before they could do the alignment, so I bought new ones and replaced them myself. then a couple of weeks later the battery went bad and I had to buy a new one, so I bought the cheapest battery I could which cost just over a hundred dollars. I called the Better Business Bureau to see if they could help me, because after all the car was sold to me for just over 7000 dollars. if I had not done all of the work myself it would have cost me so much more for the repairs. The Better Business Bureau said they would try to reach out to the dealership, but after a couple of weeks, they told me they could not get the dealership to return their calls.There should be a lemon law for cars like this, but they were unable to force a response from the dealership. The car I bought is a 2008 Chevy Impala, also the underneath of the car was full of rust, I put to much trust in this dealership, to be honest, and upfront. I decided that people should know about this dealership, really they need to be put out of business, my satisfaction rating is a zero. Just to be clear this is the Steinle dealership 2205 Hayes Ave. in Sandusky Ohio.

  Kelly Dobek
7 months ago
My daughter bought a car because she needed transportation ASAP, which the lady knew she was in need. Knowing my daughter is just establishing credit, sells her a car and the serpentine belt falls off in not even 2 weeks of having it. Would not recommend.

  Aiden Schneider
10 months ago
Heard the guy likes to screw people with cars. And there s evidence of owner harassing people on boats after he gets done working at this place. His boat the cover girl Karma has its way of catching up with people.

  Anastacia Dobek-Wilson
4 months ago
I bought my car in August and I m already searching for a new car. Not worth it at all

  Sherry Hartley
6 years ago
Lack follow through and professionalism. I decided to take my business down the road to a different dealership where I didn't have to wait days for a call back and was able to drive home in my new car within 2 hours. No hassle. No waiting for a callback. My time is important. Please respect it.

  B Roberts
6 years ago
Regarding the lot in Norwalk, Ohio....How do you try to sell an already used car with your employee saying he has been driving the vehicle for 3 months. Car looks like it's being lived out of. Interior filthy and tore up, clothes, hair spray, fast food trash, spilled coffee on front floor and the exterior needs full detail and tires.All for the great price of 7, 999.00. Plus fees for financing.With 151,000 miles on 2006....The white Monte Carlo...And let me not talk about the 2 office people.

  Catherine Smith
10 months ago
Unreliable, unprofessional, and if you buy a car here at this point it s your own fault.

  David Hayden
8 years ago
I couldn't think of another place I would ever go to when looking for a used car! Everyone is extremely nice and focused on helping you get the right car at the right price. The service department is also top notch for anything from an oil change to replacing an engine.

  Anthony Gowdy
5 years ago
Called and spoke to a guy said i can come in with the $ i told him i had. Went in and the lady said she doesnt know the guy or why he told me that. Poor advertising and poor communication waste of time and wouldnt recommend. Wanted 1000 down on a vehicle that didnt want to start.

  Jamari Hunter Family Hunter
2 years ago
We got a van and traded our Chevy trailblazer and gave some cash just for the starter to go out on the van not even 3 week later wth how u want us to make the payment monthly when we gotta get the car fixed how are we supposed to do bother with rent bills and 5 kids under the age of six with 2 still being in pampers ripped us off smh I just want to cry it's not far

  Amber Kollert
3 years ago
I had a Ford that had over 200,000 on it I traded it in for a nice looking Ford explore that had 100,000 on it not a bad car I drove it and I liked it they asked me if I wanted a warranty on it if my transmission went out I told them yes had the car for 3-4 days my transmission went out took it to Ford with all my paperwork and I never had a warranty on it if my transmission went out so I was stuck without a car again and I called them and told them I didn t have a warranty they said not there problem so thank you scam artist who rip ppl off I still have my paperwork btw to prove I DIDNT HAVE A WARRANTY if my transmission went out and my fianc� was with me to even tell anyone that I told them I needed that warranty bc I won t have 5000 to get it fixed and the car is still sitting at Ford here in Norwalk.

  Amy Haynes
10 months ago
Horrible man will never get my family's money for any car or truck he sells.

  William Matthews
3 years ago
The service was great and they got it from a vehicle that we wanted with payments we could afford very happy

  Edwin Amanya
2 years ago
Racist ,poor customer service and lack of professionalism. How can you shout at your customer when you haven't told them what to do. You're after money and not service

  Sales Offers
9 months ago
I would not recommend this place to anyone. Do yourself a favor and steer clear.

  Anon B
10 months ago
Terrible boat service. Very disturbing owner

  Sam Marks
8 years ago
My credit was terrible and they were able to help build my credit, and now I even have a car loan with a credit union!

  Dustin M
a year ago
Unreliable vehicles. Bad customer service.

  Zohid A'bdulA'zim
5 years ago
I delivered car here Subaru van.Good van for Byers.

  Hemmer Mckenzie
6 years ago
Good customer experience good food great price

  Dan Liggett
5 years ago
No deals to high on payments

  David Jordan Sr
3 years ago
Friendly people and great service

  Stephen LaLone
a year ago
Great service

  Kris Michaels
8 years ago
Easy to use!