Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lynee Philon
a month ago
Martin is hands down the best. He replaced my bulbs and came up with a solution to my problem. He was very helpful, caring and just an amazing guy. I will definitely be coming back because of him. I went in and he ended up selling me more things. He even put that on my car as well.
Jacob Paulsen
a month ago
Martin went above and beyond to help me with my car. It was freezing cold and he stayed after close (we started working on it before close) to help me with what I needed done. Easily the best customer service I have ever experienced. I go to this auto zone for anything car related, best auto zone in the state!
Andrew Hollis
4 weeks ago
Had a truck battery die while on vacation. Martin the manager was so helpful. Get me a good battery and even installed it. I appreciate the team for getting me fixed up.
Jeff Neibler
a week ago
I worked with Mercedes regarding a battery. She was knowledgeable and couritice. Helped me solve my issue quickly. Thank you, Mercedes!
Youmaybe Right
3 months ago
Thanks to helpful tech Aaron I was able to get a low beam bulb installed in my car headlights for free. He also went extra mile and gave me some cash from his wallet since I fell a little short. The other night I got pulled over, but now I am ready and legal thanks to Aaron!
davine johnson
3 weeks ago
Aaron was very helpful and he had exceptional service very friendly. Would definitely recommend this AutoZone location with his knowledgeable service.
Bartimis Foul
6 months ago
Martin B. is a star employee. Friendly, helper and knowledgeable. He seems like a genuine hardworking guy who was more than eager to help me out in a small crisis. I walked in with a dead battery at a local hotel. He took me to my car and changed my battery for me. Martin sheen my vacation.
Ryan Olsen
a month ago
Manager there went above and beyond today. Best service I ve had in a very long time. Thank you!
Derek Davies
2 months ago
Keep pricing yourself out of business!! I will be there to laugh you through bankruptcy!I get brick and mortar stores have overhead but when two idler pulleys and tensioner cost $129 in the store and $29 online it's getting ridiculous that's more than 4x more! Get it together or go under
Megan Weidle
4 months ago
My aunts car battery died in a parking lot and once we got a jump we went straight there and they immediately got us a battery and replaced it for us. Awesome guys
Jason S
7 months ago
I had a caliper bilt issue while at Cedar Point on Labor day. Martin at Autozone took the time to find a solution that got me back on the road home on a holiday after 6pm. Great service!
Meg Ravis
a year ago
I have visited AutoZone twice in the past 2 months. Both times I was fortunate enough to receive help from the store manager, Martin. Martin was extremely kind and helpful. He was patient with me (a car-care novice) and informative without seeming like he was patronizing or talking down to me (unfortunately, something many women fear when seeking car help.) I am so grateful and intend to come back for all other car needs in the future.
Joann Drost
a year ago
I don't know much about the store. I gave it five stars because of the customer service I received from Jay. I am a woman who does not know much about cars. I knew that I needed a gas cap, and I told him I thought it might be a court low in oil. He checked everything. He even changed the cap for me, and put the court of oil in my car. He even made a few suggestions as to what I could tell my mechanic about the oil leak. He was very friendly, and very knowledgeable. I would definitely recommend this place. And if I own the place I would give Jay a raise.
Peggy
10 months ago
We were traveling today on the Ohio Turnpike when our system charging light came on. The next exit was Sandusky. We decided to stop at AutoZone for diagnostics. It turned out to be the alternator. Since we were from out of town we asked if they could recommend a mechanic. Big Jim (as they called him) offered to call some places for us. The third place he called said they could fit us in. We were so grateful for Jim's help!!
William Herzog
a year ago
Workers were exactly as hoped and expected. Very professional. Very helpful. I bought a new car battery and they installed it. Very fast, efficient & thorough. Highly recommended
BELINDA BOCKBRADER
a year ago
They Always greet you, help you and send you on your way with a smile!!! All you need to know is name make and model, size of engine, and what part you need. They look it up, give you options and cash you out. Easy Peasy!!
Shawn Burt
a year ago
Very helpful..Martin B. Replaced my battery and saved the day when nobody else would because it had a junction box on top of it..whether or not it was laziness or they thought it was a computer nobody else would touch it..Martin B. was knowlegable and efficient and this autozone on 250 in sandusky is lucky to have him.
Semeka L M.O.R.E
a month ago
Words don t explain my service!!!!Both AutoZones in Sandusky rock!!!Thank you my 2 MsMercedes & Marty!!!!
Sandusky Twice As Marketplace (Christian)
a year ago
AutoZone really hooked me up they help me and they got everything I needed they changed my windshield wipers and I needed some fuses they change those I really like to thank the guy that helped me I appreciate AutoZone a lot You need to go check them out AutoZone on Milan route 250
Jill Mize
3 years ago
Thank you so much for replacing my battery! Wyatt was our family hero today. He was kind, considerate and explained the process to us as he replaced the battery. Thanks again for the great service!
Ryan Rufo
10 months ago
Martin helped out amazingly! Went above and beyond while installing our lights
Michael G
a year ago
They sold me the incorrect size of battery for my car and when it didn't fit they refused to return it. Buy elsewhere $181.00 down the drain.
Kim Banks
a year ago
Martin was very knowledgeable and helpful to me. It was worth the drive to get good help! Thanks Martin! If I ever need help in the future I know where to go! Thanks
John Samko
2 years ago
Nice, new, clean, neat, and organized store with well stocked shelves. Huge selection of auto pieces parts and maintenance products. Fair prices, helpful, friendly staff too. Found just what I was looking for.
Eli Byington
a year ago
Kayla was so nice and helped me change my turn signal bulb in no time, much appreciated
Brian Ward
3 years ago
I've been shopping at AutoZone for years. This is the newest store in Sandusky, Ohio. Very clean, organized, and the staff has been exceptionally helpful. I always recommend AutoZone to others for their vehicle maintenance needs.
B W
3 years ago
Most polite attendant. Greeted me right away, looked up the size rear wiper blade I needed and swapped it out for the old one with out hesitation.
Terri Krick
2 years ago
Got new blades put on thankfully! They finally are in stock been unable to find the drivers side for a minute
Shelby Cruse
11 months ago
Thank you for not being condescending because I m a female.
William Blimka
3 years ago
Very helpful getting me some fittings that I needed! Highly recommend based on the customer service!