Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe Schweitzer
4 months ago
1st time ever having an e-check and fantastic experience! The worker was polite, cheerful, and sweet the entire way through. She was very patient while working quickly with a smile on her face the whole time. She definitely went out of her way to make me feel welcome! Entire check was done in about 5 minutes! Sadly, I did not get her name and did not want to be creepy and ask! I was there at 11:20AM Sat 12/2/23. THANK YOU for the AWESOME customer service and OUTSTANDING EXPERIENCE!
TroyBoy Z-man
a month ago
Sure the guys were polite while breaking the clip that holds the testing wires, inside the dashboard. Afterwards turning to me and saying, well you'll have to get this fixed to complete the test... Yeah, yeah, yeah, very nice and friendly knowing their not responsible for breaking people's vehicles... Thanks for getting me out of work twice, really helped with repair cost, mostly labor....NEVER AGAIN Rootstown echeck
Ben Jones
2 weeks ago
Amazing staff warm and friendly. They made things efficient and smooth!
Keith Tanner
a month ago
Close and convenient easy to follow instructions. Highly recommend for folks that work during the facilities operating hours.
Ron Malczynski
3 months ago
Wish every state had one. Attendant was extremely helpful and parient. Thumbs Up Ohio
Carl Brown
5 months ago
The kiosk only works here here and there. I took multiple vehicles there and it would only use one of them. Definitely doesn't like Mazdas.
Jodi Huffman
4 months ago
Very quick even though there was a line. She was very friendly too
Mark Hodson
3 months ago
Quick and painless! Very efficient, courteous and friendly.
Lenore Campbell
a year ago
This location has the self service e check station as well as the drive thru service station. I used the self service one as it is available 24 hrs a day. Super easy to use with a screen that gives you prompts for everything. Was pretty quick too!
John Gallagher
a year ago
Echeck is a debatable thing that we all have to deal with.That being said, this is a fine place to do so. I work a lot so when i cant make it there during work hours they always have a kiosk that i can easily use. This is fantastic for someone who never is off during normal hours. Its safe and easy to use. Recently i had to go during staffed hours and the staff is very friendly and will take care of you. I will be returning to this business.
Joline
3 months ago
The self-serve kiosk is so convenient.
Thomas Foss
4 months ago
I had to go and help out because they were short handed looking for help
Dennis Alexander
a year ago
Lots better than all those years before. Nice helpful Friendly people working there. A very good experience. Thanks to the staff. I hope they stay. No silly hassle's like in the past. Thanks again.
joe follen
a month ago
It's required good people
Matt Newman
6 years ago
As much as I hate to get my vehicle e-checked this place is pretty fast. I choose this place over most. I've had a problem with my gas cap and they gave me a replacement for free
Dave Zimmerman
2 years ago
Super Fast with no wait for me. The tech was a Gentleman and loud enough to hear Instructions from him. Gave me instructions through every step. All I did was stand behind my car for maybe 5 minutes tops. Echeck Service is free also
Patricia Grace
2 months ago
DIY echeck! Was fast and simple
JiMi G (JiMiG2pt0)
6 years ago
The lady was very knowledgeable and friendly, but the guy was kind of aloof. There is a single self-service kiosk on the side of the building near the walk-in entrance, but if it's your first time through since they got it, you're better off just doing the drive-thru thing. Took less than 10 minutes even with a couple of vehicles in front of me.
Jessica Miller (sugarplum8083)
3 years ago
Usually I'm in and out of here but today they were 45 minutes late opening up their doors, they had a line of cars outside and only opened up one garage. definitely not how I wanted to spend my day off! got here at 8:30 and literally did not get out of there until quarter to 10:00!!!!
Brad Stillwell
a year ago
It is what it is. But that being said, it was very easy and quick to make it through. Staff were very professional and it only took me 5 minutes. And I passed!
Starchy Socks
3 years ago
As of 8/19/2020 they've streamlined the process quite a bit. You just stand next to your car/truck while the delightfully nice eCheck person plugs in their doodad. They don't touch your steering wheel or doorhandles. While I'd be even happier if eCheck was flushed down the toilet altogether, it was a very painless experience (until a check engine light comes on anyway...)
Judy MacSwords
a year ago
Fast and reliable and it was automatically reported so when I renued my plate sticker online I didn't have to do anything. They were professional and nice!
Matt Beal
4 years ago
I'm in no way a fan of an E-Check, but if you're going to get one done because it's the law, then I would recommend this one. The guys there are super friendly very helpful and do whatever they can to make your visit Pleasant. If you happen to see Bob there, enjoy his company because he's a real swell guy!
Barbara Costanzo
9 months ago
Was fast, thorough and to the point. Within 15 minutes, I was out of there.
Joe Immler
3 years ago
I did the self service eCheck, it's available 24 hours and very easy. It has a touchscreen and easy instructions, with pictures and help. There was a pump of hand sanitizer there and the machine itself looked clean.
Angel McGigglz
3 years ago
Quite different now with Covid-19 but I've been there twice this year (For my Dad's car & then mine) and both times were quick & easy. You have to wear a mask, you only get out of your car for a few minutes- stand beside it - when they plug it in. The older gentleman is in good spirits and makes you laugh at least lol.
Mary Chadbourne
3 years ago
What a surprise--two lovely people getting me through quickly but with attentive and warm conversation while the sensors were doing their work for the environment. The human factor was deeply appreciated. Thank you!
Jason Tipton
2 years ago
Went pretty quick. Wasn't too busy. I didn't try the self check kiosk, so I'm not sure how that works, but they do have one here.
Zeb Smith
6 months ago
What a lovely way to waste my time and tax dollars.
Kay Bee
4 years ago
Had to leave town for an emergency and forgot my tags were due, the guys here were super nice and got me in and thru quickly. So I could be in my way. I will say that I went in February and the road in could really use some attention. I had to drive thru a slushy pond to get to the building, I was nervous my little car wouldn't make it.