AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bruce Bare
a day ago
Always ready to help and have what I need

  DropOff Fanatic
a month ago
Usually have the parts you need and the customer service is good as well. Clean facility.

  Jennifer Thomas
9 months ago
Rodney was great! I went in twice with a picture of what I needed and he helped me find exactly what I needed! Great store!

  Jeremy Mckenzie
5 years ago
Bunch of know it alls, but it always gets figured out! Try the Gunk engine degreaser on sale, it works great!

  James Eaton
a year ago
The people at this location are super helpful and nice .Always make sure I have correct part,because I don't have a clue sometimes.

  Jacob Bennett
a year ago
Worst experience I have had with a retail store. Tried to find the right bulb for my truck. After the store computer said a certain one would fit I bought it and tried it in the parking lot it did not fit. So went in and returned the one the computer said would work and bought a different one that looked like the old bulb that went out. I tried that one it didn t fit. So I went in to return that one and that s when Shane the supposed to be manager threw a fit on me saying I was costing the company hundreds of dollars by going out and trying different bulbs to fix my truck. He yelled and said if the computer says this bulb will fit then it will fit you are doing it wrong show me where you tried it we proceeded to go out side in the parking lot to my truck walking threw the doors he went out first and closed the door in my face. Got to my truck he tried to insert the bulb and guess what it wouldn t fit. Guess what no apology for the bulb the computer said would fit that he swore was right. We went back in side and once again he went inside first and this time he grabs the door with both hands and tried to slam it shut I m sure that s on camera but we know the public will never see that. After all that he finally returns my $12.99 that I paid for for the second set of bulbs. Then proceeded to turn to the associate that was helping me in the first place and say I ll make sure to tell Mark about this situation so you will get in trouble .I WILL NOT BUY A THING FROM AUTO ZONE AGAIN!If I could leave 0 stars I would.

  vayna Smallwood
11 months ago
The store was clean, friendly service you couldn't ask for nice employees

  Allen Webb
3 years ago
My opinion this is the best parts place to go to they are very friendly and helpful Amy and shane are the best very friendly don't care to stand and talk and joke with you and if you have a problem they will take care of you and to the rest of the crew keep doi g way you are doing guys are the best proctirville Ohio Auto zone is number one

  Slick
2 years ago
Came in had to order my part, no problem paid in advance, came back in next morning picked it up, wrong part then was told it was vendor specific only, got refund went to O'Reilly auto parts and picked up correct part that same morning.

  Jackie Fry
4 years ago
I stood to buy a Car Cover The Fellow Went Beyond What Ivesen anywhere.I asked If he was For SURE It would fit,Ge said Let's go Try it OnAnd We did. You cant hardly Find anyone to Really Help you Now A Days. So a Big Five Stars for this Place! From a little Lady that was Impressed. ( Just yesterday).

  Darrin Chinn
3 years ago
I like going here because of the employees are so polite and get too help with anything you need, and the store is always clean.

  JAMES EATON
a year ago
The employees are very helpful and nice to make sure I have the correct part .

  Krnlsndrs07
4 years ago
First let's start with the lady had a difficult time looking up a brake caliper. Once she got to the correct vehicle. She asked if I could tell her what it looked like because she couldn't find the part. Then when she got close to it she tried selling me just the bracket. Finally got her to realize I needed the caliper, not the bracket. I come back in to get the core charge back. Luckily I'm the only one in there. She has a customer on speaker phone that is paying over the phone with a card. She doesn't pick up the phone while I'm standing there. She lets him read his credit card number, exp date, and the security code. Big mistake. Other than a mildly frustrating experience and blatant no f's given to customer saftey, the store was just fine.

  Jessica Neal
2 years ago
They gave me the rong part. Wasted 20$ went to orielys. They knew what they were talking about. Not the first time. I doubtful go back.

  Jim Gray
3 years ago
Great place with great prices. The management and staff are the best. Their knowledge and courtesy are the best of any automotive store I have shopped in. I recommend this store to everyone in the area.

  Brad Browning
2 years ago
Wonderful experience with the employees very helpful

  Shaun Wharff
6 years ago
Great customer service and very friendly personal. They go above and beyond to find the right parts the first time around.

  john finley
5 years ago
Great service great employees very helpful and friendly

  Charles Jones
4 years ago
The wrong part was pulled but the associate Brittany caught it and corrected the problem before it became one !!! The store manager Shane is kind, and very knowledgeable !

  Aletha Webb
3 years ago
Bought wiper blades and the salesman installed them free of charge, great service

  Rhonda White
5 years ago
Great customer service and had the iten in stock with good prces

  Brian Himes
a year ago
Very helpful staff.

  Brian
3 years ago
Nice clean store. But just like everywhere else getting much more expensive.

  Rachel Bowen
a year ago
Always have what I need to fix my car.

  Arthur Reed
4 years ago
Make it easier to placate parts, used to have ( add vehicle) on front page now all about selling this amd selling that, why

  John Tyler
3 years ago
They installed my battery for me great service thank you

  kevin B
4 years ago
Excellent place. Friendly and knowledgeable staff!

  Lacey Hatfield
2 years ago
Excellent customer service always!

  Carol Kersey
2 years ago
A great place to buy your automotive needs!

  Diana Moser
3 years ago
Have what I need and very courteous sales clerks