O'Reilly Auto Parts
4.1 (131)
2323 Gallia St, Portsmouth, OH 45662
(740) 355-3159
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Incorrigible Rogue
5 months ago
I had a situation that was outside the normal purview of what can reasonably be expected from your local auto parts store. However, they went above and beyond the call of duty and accommodated my need, saving me untold time and money. That's the way a business should operate. Well done boys.
Andrea Thurman
4 months ago
Super friendly staff here. My bf was trying to get a price match which the employee was more than happy to help with. Very knowledgeable with every question we had. Will definitely go back to this store whenever we need parts or car accessories.
jeremy weaver
3 months ago
Great and had the parts I needed. Nice and helpful employees
Debbie Ruckel
a year ago
Rude service, had to make 3 50 mile round trips to pick up fuel pump. Both parts were broken. First one and return one both broken. Was given incorrect information as well.we wont be going back
Carolyn Salisbury
2 years ago
I did call O'Reilly Auto Parts to get a price on wheel bearings and they were very knowledgeable and they did have what I needed but I let them know I was going to call around to find a better price which I did.
Richard Roush
3 years ago
I have been in this location several times with great experiences, but after today I will not be going back until well after the pandemic if ever. Even though there is a state, county, and city mask mandate there was not one employee or customer besides me in the store with a mask on. I understand that they aren't the most comfortable or enjoyable but if this store and its leadership is unwilling to make such a small sacrifice for their community and the law then I will not be doing business here.
Chris Nunya
2 years ago
This is usually my go to store for auto I parts but my last visit there left me kinda salty. I needed a new valve stem for my tire rim. I walk up to the counter & asked the guy for a new tire valve (mind you I carried in the rim for reference.) He just told me to turn around cause their behind me. Well I get back there & don't know what I'm looking for! There were all kinds of different sizes! Needless to say I bought the wrong one! LAZYNESS! Pure lazyness!!
Mark Bigger
11 months ago
I was having trouble finding parts for my Suzuki, these guys got what they could order in for me, and sent me to where I needed to go to get what they couldn't. They didn't have to help me, and got nothing from it, but they did. Thank guys!
JustA RetailWorker
a year ago
As a former employee I was discriminated against when I told my manager Delano Bryant I identify as a girl he told me I was lying and bc I wasn t wearing women s clothes he refused to do accommodate and I was told to leave I wasn t needed anymore
Angie Renee and Travis Mcknight
3 years ago
Its a little higher but if you need an item they don't have, they will order ut and get ut here quick and let you know not only the dsy but exact time as well and even text you when it arrives
BenJam'in BabNo
2 years ago
They were able to expertly answer all my questions and quickly order all or any parts that I needed. Highly recommend!
Kayley
5 months ago
Me and my child both don t like it
Bo Callihan
a year ago
More than helpfully, knowledgeable, friendly and had a hometown feel to visit. I love this store
Harold Ratliff
4 years ago
I thought I had a bad battery. They checked it out, and it was. The young man , who helped me took out the old battery and installed the new one. Very friendly and professional. Great customer service.
Nicole Pinkerman
a year ago
Always got the parts we need and if they've got to order it they have it there the next day
Bonita Belcher
3 years ago
My son is 21 & they gave him the wrong part...they did give him his money back. Nice people and always good prices.
Tilman Tilman ruggles
2 years ago
Very helpful. I go to them often as I repair vehicles. I recommend this auto parts store to many.
Christy Ray
3 years ago
Best place to get a car part if they don't have it they can order it and u get it most of the time the very next day
Lance Cunningham
3 years ago
Nice store and helpful staff but limited stock. Had to order a simple air filter.
Jesse Myers
2 years ago
It was great till an employee drove my car through the front of the store
Rocky Latimer
a year ago
Always a good and most of the employees are up to date on parts.
David Adkins
a year ago
Grqqeat customer service, very helpful, I'll never buy parts anywhere else agailn!!!
Fredrick Stiltner
3 years ago
Great staff, but need to learn how to look up parts better. Manager is kinda goofy.
Derthea Tackett
3 years ago
I always buy all of my automobile parts from O'Reillys they always give the best services!!
Kayley Meade
5 months ago
I really don t like it
Joe Bryant
a year ago
Great manager and reasonable prices
Chuck Cornell
a year ago
Great parts place, good people.
Justin Sheets
4 years ago
Lied to me i paid for a part to be ordered and was told it would be in next morning just to come in and pick it up i went to pick it up next morning only to b told it didn't get ordered and it would b another 3 days
Tyler Brigner
4 years ago
Call the store they dont answer go down to get a part get home and its the wrong part. Not sure how they are still open
Brian Carter
2 years ago
Always quick to get parts in that you've ordered