Journey Auto Parts
4.5 (79)
242 Careys Run-Pond Creek Rd, West Portsmouth, OH 45663
(740) 858-4893
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Annette Naegele
9 months ago
I absolutely love this place I truly call Journeys first when I am in need of a car part or one of my family members or friends because they place save me and others a ton of money and time plus I have to say they all are very respectful to women just as men they treat us equal and that is very comfortable to know that when you walk in that treat each of us exactly the same. Plus I have saved so much money at Journeys that I would never go no where else period. I got a part from journeys for $10.00 that would have cost me $450.00 Plus Taxes of course so yes definitely a big savings this day Plus I got other parts which was a great discount also. So I truly do advice anyone that doesn't have a large wallet to just try Journeys and I guarantee you that you will not be disappointed at all. I do appreciate everything Journey's has helped me with. I would not been able to afford the part's from the other places but Journeys makes affordable for us to stay on the road and keep working and taking care of are children and families. Thank you very much for all your generosity, Annette Naegele
Howard Stoneking
2 months ago
Came out rite away and looked for the parts I neededImpressed
Bethany Payton
a year ago
I called about tires for my car and after being reassured that they had plenty of tires in my size I came in the next morning. After I waited 5 minutes to speak with someone they said and I quote "look in that building and on the cars". So I trekked over to the building where completely destroyed tires were mixed in with good ones nothing was sorted or organized in any fashion and I had to rummage through and attempt to find even a single tire. There was no help and anyone I spoke with gave me a one word answer and was very rude. Unless you enjoy searching endlessly and unsuccessfully I do not recommend Journeys to anyone. I came home dirty and empty handed. If I could give less than 1 star I would.
Tonic Water
a year ago
They don t know how to communicate with customers. They have this new building to pay off and ripping ppl off I bet. There s better places out there. Fancy looking but they just don t care.
keith phipps
a year ago
Tony and his son Justin are good folks, been dealing with Tony off and on for 20 years, good guy, always has treated me well
BenJam'in BabNo
2 years ago
Friendly service, fair prices and a large selection of auto parts. If they don't have a part your looking for they can order it and have it arrive in a timely manner. Very competitive and they make you feel like family like your right at home.
Gary
5 years ago
Best junk yard I have ever dealt with. They are knowledgeable and most of all they insist on making the customer happy. Tony is a great guy as well as his boys. Justin goes above and beyond and he has a hard work ethic. Journey's is highly recommended best service my family has ever had thank you all at Journey's. My upmost respect to the family and their workers. If you ever need parts they have them and if they dont they will find them. Response time is fast and I cant say it enough thank you guys thank you..
tim bush
a year ago
The rudest place I've been to, ever. No help made me wait like ten minutes when I got there while they were on the phone and there were 3 of them standing there. Horrible experience. 0 out of 10.
Austen Stevens
8 months ago
Gave me a part I needed for free and let me borrow one there tools! Thank yall
Pete Edgington
a year ago
Found rear end body parts to fit a 1999 crown vic.. super friendly and helpful.
Eli Allen
11 years ago
Recently went here to purchase a glove box, was quoted $5. Came back next day to get the part and was told that it was $10 and $15 if they pulled the part. Paid for the item and told I could pick it up after work. When I came back they had closed early. Came back the next day and the part still had not been pulled. Many mechanics use this junk yard so pickings are sort of slim and although the price was double what was originally quoted they are still cheaper than eBay. This however would not be my "go-to" parts yard.
Paula Carper
3 years ago
Very professional and has a great variety of parts. We have always had a great experience here. Definitely Recommend.
CD Nuckols
a year ago
I got what I needed for a great price. I've been coming here for 20 years and I'll be back for another 20
Adam Chester
4 years ago
Quite possibly the laziest group of people I have ever encountered. Their sense of entitlement is through the roof. I will never go back to this establishment! The only reason they are getting a star is because zero Stars is not an option
Michael Newman
3 years ago
Quality parts at reasonable prices. Extremely knowledgeable about all makes and models. I wouldn't go anywhere else.
teddy Journey
2 years ago
Really good place with lots of parts always trying to see what I can get outside of the camera view lmao
Michael Bashaw
6 years ago
Great place to go there great people they'll help you with everything you'll need help with I just straight out love the place
Andy Jacobson
2 years ago
Another good salvage yard with hundreds of cars. Good prices and staff that knows what you're talking about.
Freddie Bowens
2 years ago
They keep older cars unlike every other one has chrushed out
Buddy Jackson
2 years ago
They help you if they don't have it he try to send you to who has it
Anthony Rhoden
4 years ago
Great guys speedy service great low prices
thomas mantel
6 years ago
Helpful and knowledgeable employees. And eager to work with anyone seeking an automotive solution.
Damon Carver
5 years ago
If you need it they probably have it and they are good people
Annette Naegele (Noot)
3 years ago
Love love this is the only place to shop for car parts. Unbelievable prices..
Heather Prince
6 months ago
Helpful
Robert Hayden
4 years ago
Amazing place they treat you right
Jerry Armes
3 years ago
They had the the rear end I needed and that it out in a few hours
Justin Sheets
a year ago
Never has what I'm looking for
Kenneth Maynard
3 years ago
Had the part I needed...... Awesome people.!!!!
John Kennedy
9 months ago
Excellent experience