Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
L Gardisser
4 weeks ago
I ve had my jeep since 2005. 99 Tj. Nothing but problems since I ve had it. I ve gone to a couple places for issues before but never had good luck. I was to the point where I wanted to get rid of it bc I barely drove it. Read reviews on trail quest also their about page and decided to give them a try. It had a major overhauling to the tune of 7k. I got to drive it today in 30 degree weather bc it finally has heat!! Only my second time driving since I got it back. So far I m very happy with how it drives. Road walked really bad, had a death wobble at one point. I m very happy with our experience at Trail quest. Stefan communicated very well with my husband the entire time. Made suggestions and was very honest about what they could and couldn t do. Also said it s a good jeep still, well taken care of in general, which made me happy so that I could invest in making it more drivable. Pricing was clear before beginning service which was appreciated. Said if we have any issues to communicate that with them after driving her a bit. We will continue to do business with them.
Kim folk
5 months ago
Absolutely love this shop. Was having issue with my Jeeps front end after another shop did a few upgrades. Over a year I had the Jeep to 4 other offroad shops, I was sold many parts and paid for 3 alignments but still had the same problem. I took my Jeep to Trail Quest and finally the issue was fixed after an alignment was does by someone that knew what they were doing. I have taken my Jeep back for several upgrades and have not experienced one issue. Stephan has been very helpful in getting me the build I want. I will not take my Jeep anywhere else. Keep up the great work.Services: Tires, Steering & suspension repair, Steering & suspension replacement, Tire rotations, Wheel alignment
Vincenzo Bango
4 months ago
Stefan , Justin know what they doing!!!If you are looking to have anything done give them a call
Sarah Galletta
3 months ago
The folks a Trail Quest came thru for me in a big way! They were able to quickly diagnose my problem and fit my Jeep in to get repaired!Communication was excellent! I would highly recommend them!
Mike Yahraus
a year ago
Got our jeep in on short notice to fix some issues we were having with suspension install from another company. Very happy with ownership and staff. They were all very professional and explained exactly what work was being done. Highly recommend for all your 4x4 work.
Dustin Jarrell
10 months ago
The absolute best customer service I have received at an auto shop. I wouldn t even call these guys that, they re a different league. My jeep was in a collision which isn t something they normally deal with but I wanted them doing the suspension work. Stefan took many calls from me, met with my insurance adjuster and answered all of my questions along with squeezing my work in when they only had one tech working. Highest caliber professionalism and communication, take your jeep here.
Bill Stratman
2 weeks ago
Got me into my security box when my backdoor latch on my TJ locked me out.Great job!!!
R Booth
a month ago
Perfect experience. Price wasn't bad and my brush guard was put on the car fast and perfect
Misty Bango
4 months ago
Provided great services and I would recommend them to anyone. Their work is extremely thorough and nothing short of excellent. Thank You
Brandon The Truck Whisperer Creek
7 months ago
Extremely knowledgeable folks! 4x4 gurus check, metallurgical prowess check & Great customer service check!
Jermaine Logan
a year ago
Stefan, and his team, upgraded the shocks on my 2020 F-150 and installed rear lift blocks. They did a great job and had me scheduled for the work in no time. I would highly recommend!Service: Steering & suspension replacementService: Steering & suspension replacement
Christopher Fox
a year ago
Professional and Knowledgeable.I got a airlift installed on my truck and they where nice and inviting. They did not take longer than they quoted and did a great job. I will be comming back for future projects. Thanks.
Jeff Silvia
7 years ago
Great service. These guys are true professionals. They have integrity and put the customer and the job first. Sought out lower prices for me on the equipment I wanted on my Jeep and the finished work is fantastic. Going in for more service on some things they helped me see that I would have left unnoticed otherwise. Will not take my Jeep anywhere else.
Jerry Harris
9 years ago
I have my cj there now getting a Chevy v8 conversion. have not saw the finished product yet, however, I checked out other shops and I got to say STEPHAN was knowledgeable and helpful in planning the build. OK, so i have had my jeep back now for 4 months, drove a lot of miles. everything trail quest did to it was top notch.I have had no problems. the work they did took a lot of attention to detail. they did a very good job.
Richard
a year ago
Trail Quest is an excellent place to have work done. They did a weld in frame tie for me one one vehicle and did a hitch install on another. When it comes to frame, suspension or any weld work, I will not go anywhere else.Service: Steering & suspension replacementService: Steering & suspension replacement
Hokie Hi
4 years ago
I have taken my Jeep to Trail Quest many times for various work and always satisfied with the service and price. They stand behind their work. Justin was even able to meet me on a Sunday at the shop (I probably shouldn't say this, sorry Justin) to take care of something on the Jeep. The only place I go for everything.
Tom Black
3 years ago
Had my Subaru Crosstrek in for a lift kit installation and I couldn't be happier. Super friendly people, know what they're talking about and their prices are fair. I'll definitely come back to Trail Quest for my future car needs!
Kelley Keck
a year ago
TrailQuest is THE best! Been taking Jeeps there since 2005! Highly highly recommend them for all things JEEP! I don t trust anyone else!
Scott Yant
10 years ago
I have dealt with the folks at Trail Quest for many years and have nothing but great things to say about them. It's a family owned business that can be trusted for good advice and have excellent shop mechanics. I like to do most of my own work, but turn to Trail Quest when I've been stuck and have been impressed with the quality of their work and attention to detail. They won't sell you something just to make a buck, instead they'll help you figure out what's best for the situation. I've done both historic rebuilds and newer builds and it would have been a lot harder without this shop. Best in central Ohio in my opinion.Good people and fair prices, can't expect anything more from a 4x4 shop. I highly recommend.
Chris Northup
6 years ago
I've known Stefan and his family for 30 years. They don't come any better. How many people can you say that about after 30 years? I've bought one jeep from him and will be buying another soon. I have all my family's vehicles serviced by his team of professionals because they are honest, know what they're doing, and have never once done anything even remotely questionable . If you haven't been to Trailquest for any and all of your automobile needs, then you haven't worked with the best in the industry. Every single person who's ever been here says the same thing.
Ahmad Aboukar
5 years ago
Stefan and his team exceeded my expectations. Instructions for my FJ Cruiser control arm install were followed to the T, and then some. These guys really are the go-to for 4x4 repairs. The work is clean and the prices are fair. Found my new spot!
Wade Smith
4 years ago
All good. I have a Tacoma I wanted lifted. All went well and truck drives awesome. I think thier more into jeeps but took care of me. The price that was quoted was much lower then the out the door price but at least I know it was done right. Thanks guys
Shane Murphy
4 years ago
Meant to hit 5 star sorry. Great service. Greeted friendly and promptly as soon as I walked in. I was looking for not so common truck parts, after finding out they're primarily jeep they still got me an answer quicker than I could've imagined. Definitely recommend this place to anyone. I definitely will be back.
Kevin Swabb
6 years ago
This was my first experience with Trailquest after having them recommended by friend. They found many things wrong with my jeep, that other shops were not telling me about. Several of them could ve been problematic. They went out of their way to find me parts at a cheaper rate. Very high-quality work.
Scott Kasun
3 years ago
I've seen them for years, but only recently had them work on my Jeep. Glad I did. Great work, great advice, super responsive and fun to work with. And they definitely know their stuff.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuningServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning
Jim Blythe
2 years ago
This team rocks! They hooked me up when I bought my 2014 Rubicon and have been working on it since. Stefan and his team are the real deal. Highly recommend!
Rudy Miller
4 years ago
Long standing family run business with real world new and old Jeep knowledge. They install what they sell and know what works and what doesn't. Better knowledge than any online retailer. Support America,Support small businesses while you still can!
Larry Rowe
10 months ago
If you are looking for a place to have 4 x 4 Off Road vehicle built. this is the place to get it done. Experience Personal. Great service
M Laubenthal
4 years ago
These are Jeep people. They own, drive and fix Jeeps...among other vehicles as well. I've been to the shop twice and they did a great job both times. Highly recommend to anyone who drives a Jeep, or lesser vehicle.
Patrick
3 years ago
Horrible experience with the Office Admin/Clerk (Stefan, like Urkels alter-ego).No proactive communication whatsoever and verified dishonesty.Advised to replaced rear axel as it "was going to explode." After buying a new $5k axel and having it installed we came to find out that the original axel had absolutely nothing wrong with it. I also had some parts shipped to this location and then transfer to the shop that actually did the work and we learned that some parts were missing, presumably Trail Quest or someone that had access walked off with a box of gears.Most of the other reviews on here about this shop are from relatives of the workers so you can't trust most of the "gushing" five star reviews.Any other shop in this country would be a better choice.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brake service & repair