Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Edler
2 months ago
It is frustrating when trying to make an informed decision and the Costco associate working at the tire center declares: "I don't know; I just work at the front desk".Furthermore, it becomes infuriating when requesting to speak to someone who could assist... but get a response of eye-rolls and body language that suggests you asking too much.I've purchased 4 sets of tires from Costco from California to Ohio over the years and though this is the first negative experience, it was unpleasant enough that our next tire purchase will most likely be elsewhere.When sharing constructive criticism to the tire dept manager about the aforementioned associate, the associate continues with their eye-rolls and unprofessional demeanor behind the manager.I will say the manager was good at explaining, patient and did listen - however why does need to take so much effort just to get some solid answers?Costco needs to have people working the front tire desk trained to answer questions about what they're selling. If you're spending $1200 I think the buyer deserves helpful answers to insure their purchase is for their use case/concerns.
SundaraS SampathK Doraiswami
6 months ago
Very friendly customer service always recommend right tires for the best price
Greg Sheriff
2 years ago
Straight forward, in and out within the hour they quote. My new tires were losing air quickly the first couple weeks. I called them up they said bring it in. Serviced the bead leak in both tires and it went toward the warranty. Awesome service. Lonnie was a great sales man, honest.
June Kim
a year ago
I ve been to a lot of Costco tire centers all over the US. And I m used to being treated rudely or unfairly which seems to come with being a small Asian woman at any car related shops. But this place was the most wonderful experience I ve had. Everyone was very friendly and very communicative and upfront. They were also quick and on point. Best tire shop I ve ever been to. Highly recommended.
Wayman Lee
2 years ago
Out of all the Costco's in Columbus, this location for tire management/maintenance is hands down the best one. Live on the East side of town but will take my Tesla here due to the excellent service. Today, I had issues with another Costco tire store but this location (Ted and Jeremiah) took care of me over the phone and were able to get me the corrected tires.
Nio Zel (nioz)
a year ago
needed 2 tires to replace my 1 busted tire in an accident, I asked for my one my good tire to be kept which they agreed, but instead threw out. please do better next time. i lost a tire worth $240
Bryan Hill
3 years ago
This place could really benefit from some automation. I arrived at 11:43am for a 12pm tire change appt, and stood in line for 15 minutes while the 1 cashier helped 2 people in front of me. When I came back for key pickup, it was a similar ordeal. So 20-30 minutes wasted when clearly it could have been done in 2 minutes with proper automation in place.
David Duff
6 years ago
Excellent service. Much quicker than expected. Didn't try to sell me the most expensive tires because I didn't need them. In particular, Donovan was great to work with.
Robert Fiorita
a year ago
New tires... Leaking within days.... would not give a priority to repair and had to make an appointment or wait in line for repair of faulty workmanship.... last set I'll buy from the rookies at Costco
Nithya Rajan
2 years ago
Most convenient way to get new tires. The staff at the tire area are friendly and professional
Venu Pallerla
4 years ago
Good service. Decent price, if you want better price, just wait for the sales that come frequently!
Chad C
5 years ago
Good prices, Worst tire service ever and very slow
Lester mac
a year ago
Always buy my tires here.
Heidi Kellett
4 years ago
Great deals and quick service (during non-busy times).
Robert Finch
4 years ago
Really good tires at a great price!
Donald Monke
2 years ago
The technicians were courteous, efficient, and helpful with questions.
Mark Dunn
4 years ago
Great product and price but customer service is lacking
Leon Blalock
3 years ago
Great service. Donovan does a great job!!!!
Pradeepraja Muthunagalingam
5 years ago
Good service. Well trained associates.
manoj prabhakar
a year ago
Cost wise better deal
Jerry Leskiv
5 years ago
Pretty good service and price
Rob Knipp
5 years ago
Quick and courteous, with great value
Nick Moroz
3 years ago
Good price