Central Ohio Auto Body and Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mallory Covert
5 months ago
I came to this shop for a bumper replacement, they had confirmed the rental reservation for me the night before and the staff was friendly and helpful. When they had an estimated date of completion they called and left a message; they included information regarding what the insurance company would cover once they called upon completion for the rental . My car was finished way ahead of the estimated date and when I picked my car up they had washed it and vacuumed the inside. Thank you!Service: Body & Trim

  Emaly Littlefield
4 months ago
It took almost a month to get my car fixed, but the parts were on backorder. It was nice that they sent me periodic updates & it was finished on the date promised. Plus, everyone was very friendly.

  Jeff Amos
3 years ago
A little history to start here. My Father passed away at age 67 on 7-2-2019 of cancer and my mother gifted me my Father's car earlier this year for my birthday (Infiniti 2009 G37x). Unfortunately on 7-2-2020, I hit a tire in the middle of the freeway causing major damage to the undercarriage and fender of the vehicle. My insurance company totaled it after the estimate from Central Ohio Auto Body and Repair. I was heartbroken and sad that the car that still smelled like my Dad that he had driven me in so many times could not be fixed.I spoke with the man that runs this shop (Grady) and not only did he listen attentively to my desire to get my car fixed, he even recommended how we could get it done. This guy is straight up a good person. Grady did a detailed inspection and determined the car was fixable and at a fair cost which was covered by the total even minus the salvage fee. He ordered all original parts and the car looks and drives beautifully now. Not many owners/managers actually listen and take the time to understand how much a car means to a customer, but Grady sure did and then some. What's more is when I picked up the car he came out to meet me to go over the work and always kept me updated on my vehicle. Not just a great experience but I met an amazing person and will always recommend and use this body shop going forward. Great people that truly care about their customers.Also I wanted to give recognition to Tiffany who was so pleasant and forthcoming during the entire repair process. I cannot thank you enough for fixing my late Father's car and doing such an amazing job to make it look brand new. He would be proud of you guys too. Thank you!Jeff AmosServices: Steering & suspension repair, Painting, Body & Trim, Welding

  Shawn Vilaisack
2 years ago
Disappointed with the quality of work done to my car. My 2017 Subaru BRZ was in an accident and I was recommended by progressive to take my vehicle here at the expense of the at fault party.I didn t notice these imperfections at first as I was happy to get my car back and I went on vacation right after.1. The panel gaps between the hood and the fender, along with the fender and the door or noticeably bad.2. The front bumper is not clipped in all the way.3. My alignment is still off.4. The door makes contact with the fender when opening it. (Noted by my passenger)Attached are pictures of the side in question, along with the other side for comparison.I was able to pull out the fender so that it no longer comes into contact with my door. But this was still something I should not have to do to have a functional doorOverall, I m happy to have a car to drive, but I m just disappointed in the level of work done with my car. The only reason why this isn t one star, was due to the fact that it was done early. But I d rather have my car fixed correctly, than fixed fast.Services: Painting, Body & Trim

  Dave M.
a year ago
From the time I dropped my truck off to the time I picked it up everyone was so professional and polite. I developed a good rapport right away with anyone I spoke with. They coordinated the rental car through my insurance company so it was there waiting for me when I dropped my truck off. Then I just dropped the rental off when picking my truck up. The whole experience was very easy and seamless.My truck was completed in a timely manner and looks great! I was blown away when I was told they have a lifetime warranty on their work. That tells me they take their work seriously and stand behind it. That's the type of company I want to recommend to others. Thank you so much Central Ohio Body Shop, I couldn't be happier!Services: Painting, Body & Trim

  Christy Evans
a year ago
This is the second time I am having to use Central Ohio Auto Body and Repair for my 2018 Chrysler Pacifica. The first time I was rear ended on rt 33 on my way to work in September 2021, took the vehicle here for repair and was updated along the way, was able to get Enterprise to pick me up here and I was able to drop the rental off and leave it when picking my van back up. The body work done was wonderful and I can't say enough about the mechanics and staff (very professional!). Fast forward to March of 2022 and in the same vehicle I hit a deer on rt 36.....I know amazing luck I have right?! This time the front of the car was awful and had to be towed to the shop. I have been waiting since mid march to get my van back, but that is because production on parts and shipping has been awful. I have been updated by not only my progressive representative but the shop as well. I just called a few minutes ago to check in on the status of the back ordered bumper and what customer service! I apologized for calling and the tech said "never apologize for inquiring about your vehicle status that is what we are here for, and I am sorry we haven't been able to get your vehicle back to you sooner. Call anytime to check on your vehicle status!" Great customer service along with excellent detailed work is hard to come by these days, so THANK YOU Central Ohio Auto Body and Repair for your hard work and dedication to our vehicles as well as the customers!-ChristinaService: Body & Trim

  Hazem Hamdy
a month ago
I THANK TIFFANY for helping me today when I picked up my car, and many thanks to the crew for the amazing job they have done in my car.

  Rebecca Smith
2 years ago
Great experience and faster than expected. Front bumper replacement was expected to take a week or longer due to availability of parts. But I got it back 3 days sooner than expected. I do have a small chip in paint remaining (on the good around a headlight), but it's small enough where I'm not concerned about it. Experience with a rental was also great and made things easier as well. Communication was excellent.

  Tony Jerig
a year ago
Expert repair with attention to detail and care of craftsmanship. Customer service was awesome throughout with regular updates. My vehicle looked better after the repair than before the accident. The team came through for me in time to take my vehicle on a road trip.

  Sybil Robinson
2 years ago
I was extremely impressed with my experience at Central Ohio Auto Body. My car looks just as new as the day I drove it off the lot. I would suggest all of my friends and family to get any of their auto body service and repairs here. They pay great attention to detail and they work fast!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Tom Bruce
5 years ago
My car was hit twice in the past year. I went to a shop closer to home the first time and it was so-so service, had to go back for a fix of work that wasn't right. And final product had color match issues. I picked this shop this time even though it was slightly out of the way for me because of their 5 star reviews. It was the right choice. Really nice people who make you feel very comfortable being there and with the process. They know what they are doing and they care about you leaving happy. Bob the manager is great and despite that this was an insurance claim, they offered some tips that were outside the claim that were valuable to me.

  Georgia Bruce
3 years ago
After hitting a deer in my lime green Spark, I chose Central Ohio Auto Body because they were suggested through Geico. Not only did they do an amazing job with my repairs but spend an extra 3 days getting the paint color just right. When we picked up the car the hood prop was missing. The owner of the company found that to be unacceptable and adjusted my deductible. I just took the car back for a 2nd look and the grill's chrome trim is defective. A new part was ordered and I will have that replaced next week. Grady has gone above and beyond in my opinion. I will recommend Central Ohio Auto Body to anyone looking to have repairs made. Well done!!Services: Painting, Body & Trim

  123 Getrunken
4 years ago
Hands down the best auto body repair shop I have ever been to. Got there Monday morning to meet with Geico's damage adjuster to estimate the damage to my car after another individual side swiped us. An hour later car is being worked at and I find myself in a rental car to continue my day. I was promised that the car was done by Friday but could already pick it up on Thursday. Car repair was done flawless and my Honda Odyssey received a new fender and bumper. Thanks a million to Grady and his team! You are really holding up to what you promise: "Setting the standard for auto body repair in central Ohio". So if you are in need for some quick and awesome repairs, look no further and give them a call.

  Jenish Patel
3 years ago
Grady and team did a great job on my Honda Accord. Not only they got me a new bumper at good price but also took care of minor scrapes around the car. My car look like new. Highly recommend them for any auto body job.Service: Body & TrimService: Body & Trim

  Arielle Gavin
5 years ago
I can t say enough good things about the auto body repair shop. I of course hate that I have to go there, but when I go the staff always makes me feel comfortable and confident that they can get the job done. Super friendly staff, and great work. The work is done quickly, efficiently, and for reasonable prices. Not to mention that my Geico rep can meet me there and get me into a rental quickly. They just make life easy! Ask for Bob, he s the best!

  Ken Sims
3 years ago
I had a run in with a wild mailbox. I saw the first one, but the second came running across the road and got me. Seriously, I backed into the mailbox while on a trip to VA. I checked online for an excellent repair shop in the Dublin/Plain City area and Central Ohio Auto Body and Repair came up several times on Yelp with many positive reviews. When I returned from VA, I met with Grady Nance and the estimate was spot on. When I picked the car up it was just gorgeous. Thank you Grady and crew for the excellent job.Services: Painting, Body & Trim

  Sarah
5 years ago
No one wants to have damage to their vehicle or file a claim, but I recently changed to Geico and I m never looking back. Not only is this the best experience I could ever have hoped for with an insurance, but my car looks brand new after Rudolph hit it on Christmas Eve. Thanks to both the repair shop for the fantastic job, and to Mike and Mitch for the easy insurance process.

  Mary Flanagan
4 years ago
Central Ohio Auto Body and Repair did an excellent job fixing my Ford Fusion which had extensive damage from a hit and run last June. Everyone I spoke with was extremely gracious and informative, keeping me up to date as the repairs progressed. My car looks brand new!Thank you Tony, Tristan, and Tiffany :)

  Balaji Chakravarthy
3 years ago
Central Ohio Auto Body repaired our Kia and we were extremely happy with their quality and communication. They kept us informed throughout the process and actually finished work ahead of the schedule.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Steven Rizer
3 years ago
I wrecked my truck and destroyed the passenger side. I took it to central Ohio auto body and they did a phenomenal job the whole passenger side of my truck looks completely brand new no Blemishes dents scratches nothing. In the customer service was amazingService: Body & TrimService: Body & Trim

  Michael Ray
3 years ago
Just turned my truck over for repairs! On time and good so far! Picked up my truck this afternoon, 5 days earlier than was first quoted, I am thoroughly pleased with everything they have done!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Bill Hittie
3 years ago
Minor collision repair done. Make sure you speak with the estimator prior to the Ins adjuster collaborating with them. Repairs were done well and I was kept in the loop after Ins Co. had their way. Only other miss is paint match was off.

  Richard Zhang
6 years ago
Very good experience with my insurance claim here. I had an extensive job and they took care of the job the right way. The work looked good and I was confident in it. Would recommend to anyone who needs any body work done. Quality place!

  Gary Gorcoff
4 years ago
Went to get an estimate for my car, they took pictures and said they would get back with me. 3 days later, nothing. I called and was promised a call back, never received a call or any type of communication. If you don t want my business or too busy to take on another customer, have the decency to let me know. Very disappointed.

  Jessica Pettry
a year ago
If I could give zero stars I would. They did more damage than what they fixed. They were extremely rude and terrible with communication. I only used this shop because my insurance sent my vehicle there.

  ballard winbush
3 years ago
Tiffany was awesome, and my car looks brand-new. I was informed and updated about the repair of my vehicle daily.

  Debi Blair
3 years ago
I just picked up my car and I can t be more pleased with how it looks. From Tiffany to each one that had a part in fixing it. Thanks to Shawn for keeping me up to date on the progress.Service: Body & TrimService: Body & Trim

  Kevin Arrowood
3 years ago
Had front end damage repair from a deer. Good covid policies and had the repair done quickly. I would for sure recommend central Ohio Auto Body.

  Rajasekar Murugesan
5 years ago
They did good job on the body works but when I left the vehicle the parking brake was working fine. When I took the vehicle back, the parking break seems broken and they had no clue on how that s happened.

  Paolo San Diego
3 years ago
Very professional and excellent customer service! The people who works here cares and values customers! I don t usually right reviews but they do really deserves recognition! Thanks also to Tifanny who helped me out so much! I will for sure recommend this place!