Ray's Service Center & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Constance Vascik
2 months ago
I LOVE Ray s!! It started out with a tow and ended up with a service. The mechanic found the problem quickly and I had an oil change done also. I was more impressed when I got an email reminding me to schedule my next oil change. I called this morning and luckily I was able to get in. Their prices are much better than the previous places I ve dealt with. Ray s is the ONLY place I will take my jeep. Thank you for great work and great customer service.

  Kristine Brogan
3 months ago
I did not have any intentional service from this company, but I am letting everyone know they are towing vehicles from parking spots located behind their building that are not marked at the lot entrance or at the spot they tow from. They demand $138 cash or the price goes up $30 the next day.

  Jaclyn Borst
a month ago
We have been going to Rays for a few months. My van has needed a few different things and every time I have gone to have them look at it they take care it and do a first class job. If you are looking for something different from a chain repair shop. This is it.Thank you Rays for always doing a fantastic job for us!!

  imik jesterbong
a month ago
Ray's Service Center & Towing,Thank you so much for taking care of us again!!!A special shout out to our mechanic that went the extra mile to tighten down some things from a previous job!!! Very much appreciated Highly recommend,Ray's Service Center & Towing a business you can trust to be honest and get the job done and if they see something else they take care of it!Thank youFloro Family

  Jason Mount
a month ago
Called AAA for a tow was told driver would be there within 30 minutes after waiting 3 hours. After 70 minutes AAA could not get in touch with driver or dispatch. At 90 minutes I called rays myself and was told they decided they wanted to take a tow in Indiana to make more money and that I needed to find another option.Shipley ended up coming right away and taking care of everything. Rays left me stranded when I needed them most and was ruthless and uncaring with their approach to a resolution. STAY FAR AWAY FROM RAYS THEY WILL LEAVE YOU STRANDED.

  Jeff Woolum
2 weeks ago
They arrived within 15 minutes of my local call and took care of the lock out in no time. The man who came was friendly and courteous.Great experience!

  Teddy Nolette
a year ago
Did a fine job loading my car (probably because I was standing there watching) but I was definitely overcharged. Then I get my car back and notice my rear bumper is all gashed up and scratched which obviously had to of been from their truck. I wouldn t have even been mad if they were at least honest and told me but now it looks like my mechanic did the damage which is false. Thanks guys, really appreciate the extra care u guys took . I also need my receipt dummies

  Matthew Paquette
4 days ago
Have always been easy to work with. Billing is easy and drivers are friendly and helpful.

  Dave & Rhoda Cook
5 days ago
Stopped by to schedule a service appointment and they said: "We can do it right now". Can't beat that! Two Thumbs up!Services: Vehicle Inspection, Brakes, Oil changeServices: Vehicle Inspection, Brakes, Oil change

  andrew schneider
a month ago
Worst mechanics in Northwest Ohio.Had my truck in for service and was told that it needed a new engine for $6000. Charged $138 for diagnostic service .Had it fixed at another shop for $125.

  Heather Schmidt
7 months ago
My tow truck driver was great however customer service who answered my call, rude. I seldom leave reviews, ever, but it needed to be said. I felt worse about my stressful situation after speaking with her (T. on Monday morning 9/18 at 11:30am) fix that. Wow.

  Steven Kaminsky
6 months ago
Got into a bind when I broke a control arm on my Jeep Liberty. I took it to a dealership because it was a recall, but they were backed up 4-6 wks. Then our 2nd took a dookie and could not be repaired. So got the Jeep over to Ray s and they turned it around in a day! Had the brakes done there not too long back as well, and I have been very happy with the work they have done to keep my old Jeep running! I highly recommend Ray s Automotive!Services: Steering & suspension repair, Auto brake replacement, Oil change

  Suzanne Schad
7 months ago
Going to Ray's Service Station is always a good experience. Sadie Saturn, my car, gets regular "spa" treatment which is why my car runs so well all the time. Prices are reasonable, too, and the staff is pleasant and professional.

  Tammy Enriquez
2 months ago
Went in to have power steering fluid added and chk tires. They didn't charge me for fluid. DONUTS ON THE WAY.

  Michael Hoyt
7 months ago
Broke down in Defiance. Rays had me hooked up and on the bed in no time. The driver Mitchell was professional and pleasant to talk to on the hour plus ride back. I would highly recommend Rays!

  Tim O'Brien
2 months ago
Always a pleasure to deal with. Had our car ready when promised.

  Holly Simmerman
2 years ago
We have to share this experience. Awesome customer service!! We are not from the area. About 90 miles from home. Car had been running fine all day stopped to eat came out and car wouldn t start. With countless calls for help and with no luck. This business provided service. Did not catch the tow truck drivers name but what an awesome employee. Jumped the car and assured us that as long as we didn t shut it off we would make it home .... Cannot express what a great person he is. Thank You so much! July 22nd 2021

  Sandi Christoff
a year ago
I called Ray's on a Wednesday morning. They said my vehicle could be looked at the same day. Not only did they determine the problem, it was fixed the same day! I'm very happy with the service at Ray's!Service: General repairs & maintenanceService: General repairs & maintenance

  bryan anning
4 years ago
Great service! I was very impressed. Called in for a tow at 9:05am and they were at my location by 9:13am. 8 minutes is pretty hard to beat. I am used to waiting anywhere from 45min to 1 hour and 45 min with other companies. I ended up having my car towed to their auto shop in Perrysburg to be worked on. Ray's services has the best auto mechanics in Perrysburg in my opinion and the customer service is outstanding.

  Nikki Miller
3 years ago
My 12 yr old & I were out of state visiting Toledo when my jeep's ball joint & tie rod broke. Not only did their tow truck come immediately, but also they prioritized our repair & had it fixed early the very next day. Eveyone I dealt with were professional, honest & very kind! Ray even called when we were on our way home just to verify that my jeep was good & we had no issues. I cannot say enough great things about this company. I highly recommend them to anyone!!!

  keith riley
3 years ago
Wife got into a car accident. The man that hitter drove away told us he didn t have insurance or a drivers license. The police were on phase 2 so they were not coming to accidents without injury. Called a friend of mine and recommended Rays. They quoted me $90 but when they got there they said the car wasn t where they thought it was so they quoted me $154. Was very nonchalant and rude about the price change so my wife said you do not have to be rude about it. I handed him my credit card and he said find somebody else and drove away. Very very unprofessional and will never recommend this place!!!!!

  Mark Pinion
3 years ago
Corroded cable on my starter left me stranded. Ray's Towing was assigned by Allstate Roadside Assistance. I was stranded just a few miles from Ray s so the driver was there almost immediately and recommended that Ray s Service do the repair. It s an older vehicle so I just wanted the cheapest route. The driver said they would call with an estimate to see if they just needed to replace the corroded cable or replace the starter. They allowed me to buy the starter and have them install it, so that s what I did. When I dropped of the starter, I clarified with them what the driver had said and repeated to them, I m not sure if it s a bad starter or just needs a new cable. The driver said I could get an estimate before performing any work . They said they could diag it, so I said, great, let me know.Never received an estimate, just a call that it was completed. Picked it up only to find an extra $50 charge for diagnostic services.Great place to go if you like being taken advantage of. I ve recommended that Allstate find another towing service.

  C Smith
7 years ago
I have used Ray's on a couple of occasions. I had to call them tonight for a tow. They are the nicest people and got to where we were very fast. The driver dropped our car off at the shop we use and ran us home. The driver waited to make sure we got into the house before he pulled off. The charge was very reasonable and they are very nice. I will use them again but I hope not soon. I recommend this business to all.

  Carla Buelter
4 years ago
We experienced car trouble while traveling to Ohio for business. Ray's towed our truck and gave us quick and affordable service. Within two hours we were fixed and back on the road. Thank you for a job well done!

  Adrian Sandoval
4 years ago
The tow truck driver was funny. Gave me a promise that my car will be ready that day. Not knowing the shop was behind. I called at noon and the shop supervisor was a little disappointed that the tow driver made a promise they couldn't fill. My car was done that day. Great break job and fast service. I will be a regular customer. Thank you Perrysburg Ray's auto for getting me done that day and not over cost.

  Andrew Marcinek
a year ago
Driver was very prompt, friendly, and took great care getting my car on the truck. My car is very low to the ground and can be difficult for many to put on a flat bed but I was very impressed with the drivers skill and attention to detail. Great work!!!

  Kevin Briner
4 years ago
I used my roadside service through Progressive because my car broke down on the way to the shop.They called and sent a text before they came, and gave an ETA.They came even earlier then the message said they were going to which was great because I was in a car that wasn't running in the coldThe tow truck driver might have been the nicest tow truck driver I've ever encountered.It's great to see if business that has great service and customer service.

  Derek Lentz
a year ago
Just want to show my appreciation and thank the gentleman who towed my car back to BG from Dixie Hwy on Christmas night. He did a great job when nobody else would come out. Thankyou once again

  Regina Truss
5 years ago
This place is totally overpriced!! The guy told me over 400 bucks to get a new starter, really? He told me the starter had a lifetime warranty like that justified you trying to smurf me out my money!! Hello, Auto Zone and other auto parts place also have lifetime warranties. He charged 111.00 for labor and must ve been 300 for the starter, WHAT!! The part was literally 162.99 at Advantage auto parts. Got the job done for 230 bucks. You tell me who s getting over? They totally suck!!

  Randy N
a year ago
The place is clean, and the technicians are polite and knowledgeable. They are even courteous when I have diagnosed the problem before arrival and my diagnosis was wrong. Timely with their appointments and service.Service: ElectricalService: Electrical