Coughlin Chevrolet of Pataskala

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  gsbcgk
a month ago
Scott (Corvette Service Department) at Couglin Chevrolet in Pataskala is great to work with when I bring my Corvette to have service done. He is excellent with communication from setting an appointment, cost estimates, follow up on the progress, that it done and ready to pick up at my convenience.Thank you Scott for your excellent customer service. You will have all my Corvette care business.Thanks again, Greg

  Roberto Bryan
a week ago
Despite my transaction being conducted entirely over the phone, Mark Thomas' customer service for the purchase of a 2024 Chevrolet Corvette was exemplary. Mark greeted me with enthusiasm and promptly addressed all my inquiries about the vehicle's specifications and pricing. His detailed explanations and patience ensured that I felt confident and well-informed throughout the process. Despite the distance, he maintained clear communication, promptly returning calls, texts and providing updates on the transaction status. His dedication to providing exceptional service was evident, making the experience of purchasing a C8 Corvette over the phone seamless and satisfying.

  Matthew Bowsher
2 weeks ago
Shannon Jones and Keith Buzzard took great care of me and Made everything seamless. I will recommend them to anyone that needs a new vehicle. Definitely plan to conduct future business with them.

  Ben Farmer
11 months ago
Coughlin Ford of Pataskala is the best dealership I have ever dealt with. I live around 6 hours from there and I have purchased 3 Ford F-450s in the last 3 years from there. They have very fair prices and their sales team are spot on. Corey Rose has been our sales associate each time and he is the absolute best around. He is very responsive to any questions I have and they are answered within the hour or at most a day. He takes selling cars personally and he gives his all to his customers to make sure they are happy with their purchase. Overall everyone at the dealership is very friendly and helpful. We will definitely be using them in the future. Thanks for making my experience so great.

  Jacob
2 months ago
I was told I had an appointment. When I showed up, the salesman Kevin was busy with other customers. In total, it was a 5 hour painful experience to purchase a truck from this dealer. Kevin assured me if there were any issues he would make sure I was taken care of. The truck was missing the adjustable hood stoppers, I hadn't noticed until a few days later. Several back and forth conversations with Kevin and now I'm sure they have forgotten. Was told Eli would contact me to discuss my aftermarket warranty. No call. Was told Bob the used car manager was notified about my issue. Still no call, no information, nothing. I would not recommend this place at all, they will leave you hanging. Glad you made the sale Kevin that's all that matters! Take your money elsewhere.

  Makenna Gilliam
3 months ago
I recently bought my first car from this dealership and I had an AMAZING experience! I was treated like part of a family and I truly felt like everything was presented to me in a way I was able to understand and that is so important when making a big decision such as buying a car. I already have recommended this dealership and Joe to so many people and will continue to do so! Excellent work to everyone!

  Mark Zink
4 months ago
I do not hesitate to recommend this dealership. I purchased a 2017 Corvette from them in July of 2023. I live 3 1/2 hours from the dealership. The car was exactly as described. The used car manager went out of his way to make sure every thing on the car was perfect, so there would be no delays when I drove down to pick it up. Now four months and 2,000 miles later the car is still in perfect condition. I have had no problems whatsoever. I realize that every car is different but if you are an out of state buyer, as I was, I would say you can buy here with confidence.

  Marla Hoffman
2 months ago
My experience at Coughlin, Pataskala was excellent. My sales person was Mark Thomas and he and the staff were incredible to work with. I would highly recommend any family member or friend to do business with them. Thank you Coughlin for such wonderful care and for my beautiful, new Traverse!

  Ross Scarbro
2 months ago
Rick Conti is a one-in-a-million salesman. You folks are blessed have have him on your team. His passion for Corvettes is unmatched, he s a hard worker and always has a smile on his face. The deal was quick, easy and fair. I would absolutely recommend Rick and your dealership to any potential buyer.

  Mandy Gagliardi
a month ago
I always feel like they listen to me and care about what I have to say. And I will say they also look out for my wallet. She made certain I was aware of an issue covered by my warranty and is helping me book my car back in to get it done. Without that attention to detail I wouldnt have known until it was too late.

  Suzanne Grossman
4 months ago
We recently bought a used Jeep Wrangler Willys from this dealership, which is out-of-state for us. We love the vehicle. We purchased it "as is." It had a few things to fix immediately after purchase (turn signal, gear light, check engine light: temperature switch replacement) which were easily repaired by our mechanic. The salesperson was friendly and very helpful. We are giving this less than 5 stars because there was no documentation assistance at all, which is usually initiated by the finance person. Other out-of-state dealers we have purchased from took care of all paperwork: inter-state title transfer and even transfer of registration and license plate. The finance person at this dealership did not seem to understand any of this process and only seemed to want to sell warranties. The good news is: we now know how to do all of the documentation ourselves (we did not request to cut doc fees, it just wasn't offered or done.) Overall though, we love our Jeep Willys and would purchase from here again, especially now that we can do all of the ownership transfer documentation ourselves; which all previous dealerships we have purchased from have taken care of.

  Joseph Stanton
2 weeks ago
New car process was seemlessProfessional and quicker than most I ve been through.Two words!CLEAN &EASY!Thank you Jason and team!

  Susan Sharp
4 months ago
This dealership is the best. From the manager John to the salesman Stephan to the finance man Steve to parts department to get my new mats makes you feel appreciated. I have purchased my cars from Pataskala Coughlin for over 16 years. They care. I highly recommend them.

  Andy S
2 months ago
Excellent experience, Joe Westbrook in sales was great to work with and Keith Buzzard in finance was also excellent. Communication and follow up was expedient with zero faults!

  Steve
2 months ago
Rick met me at theNCM and we had such a wonderful day. He is a man full of enthusiasmAbout the corvette. I was blessed to have himSell me the car. What a wonderful experience

  Steve Hall
4 months ago
Although everyone I met at the dealership was great, Rick Conti was awesome. His knowledge and passion for the Corvette, combined with his attention to detail creates a great experience for his/your customers He kept me informed about the status of my order with all the curveballs thrown from Chevrolet; parts constraints, color restraints, UAW strike, etc. it made me feel sorry for the guys who weren't buying from him! Coughlin Automotive & Rick are truly a class act!

  Jessica Hicks
2 years ago
Kevin gave me outstanding customer service! He took the time with me to go over all the new features on the 21 Silverado High Country! Best dealership I have dealt with in a long time! We will definitely be back in the future!

  NyNraHunter Gmail
2 months ago
Rick Conti did a great job throughout the whole process. Most dealers have corvette specialist but Rick exceeds all expectations from the others i had to deal with and that is why you got my business.

  Mike Leitwein
2 months ago
I need a key for my 2012 Silverado I called the parts department after calling mobile lock service they told me the keys were $65 apiece $15 apiece to cut themThe Chevrolet dealers key cutting machine was broken so I took it to the Ford dealer. The Ford dealer told me that I had to take them back to the Chevrolet dealer and get them programmed.The parts department didn t tell me anything about thatEnd up costing me $175 more than what they said it was gonna be plus I had to run around and get my car towed so they could program it and wait for two days or three days I could ve got it done for $150 less the same day and I wouldn t have had to drive anywhere or get my truck towedI didn t have a key at all to my truck They knew I didn t because they looked it up on the computer to find out how to cut the key

  Lisa Stallworth
2 months ago
I had multiple problems with my old vehicle, which made me very sad to have to face the fact that our time together was at the end. I told Shannon and not only did he listen to my needs . He delivered and came through, I'm telling EVERYONE about my experience and to go see Shannon at Coughlin for your transportation needs. Thank you Shannon and Coughlin for what you do. I wouldn't go anywhere else !

  blacktrans99
2 weeks ago
The corvette professional technician Chuck Metts is the best! He serviced my corvette with top notch care and professional attitude not found in all Chevrolet dealerships. I drove 250 miles round trip just to have my corvette serviced by Chuck. Chuck also took the time to meet me with a handshake and conversation about my corvette. Heather Ross is also a experienced and professional service advisor of which I had the pleasure to meet. She will make sure to promptly notify you of your service completion and review the service paperwork with you. Kudos to Coughlin Chervolet of Pastaskla Ohio for employing such professional people.

  Thomas Jones
4 months ago
Kevin Richards did an excellent job assisting us with this important purchase. He gained an understanding of our needs and provided multiple strong options. Well done!

  Ronald Byers
6 months ago
Stan was the sales associate that helped me through the process. What a patient man. Stan has been in constant contact with me over the past several weeks and our communications has been excellent helped by Stan's knowledge of the car. After the sale Mr Riley the GM personally met with me to make certain I was satisfied. Great Experience.

  Philip Albanese
3 weeks ago
When I went to pick up my vehicle after 1700.00 dollars in repair I received a rather cold reception. After I found the station that had my keys I continued my search for my vehicle. Your lot had many vehicles with the same color and model as mine. My wife wasn t to happy waiting for me with the kids in the car. No need to respond to these comments I won t be back.

  Renee Bell
5 months ago
I and my family have been clients of Coughlin Automotive for several years. They are a exceptional group of people. They always make you feel comfortable and never use the pressure sales tactics used at other dealerships. I have recommended Coughlin to friends and family, and will continue to do so. Great job Coughlin!!!

  Travis Weed
a day ago
This was the third vehicle that we've bought from Coughlin - always friendly and honest. I will continue to look to them for future vehicles in the future.

  Chris Matney
3 weeks ago
Shannon has always made the vehicle buying experience quick and painless. Have always been pleased with the product and the experience.

  Mike Reed
5 months ago
Shannon and Keith bent over backwards to meet all of my needs and could not have been friendlier or more cooperative.No pushy tactics and a breeze to deal with.Coughlin Pataskala receives my highest recommendation!Thank you for a pleasant transaction fellas!

  Reece
5 months ago
Thank you for the wonderful first time experience purchasing a vehicle. I got to meet the general manager. He shook my hand and took time to know a little bit about me. Eli in finance was great at finding me the best rate. I definitely recommend this place to anyone.

  Zachery Culver
5 months ago
I originally posted a 2 star review, but removed it in hope that the issue was resolved. Obviously it never was as why it s now a 1 star review. Took the used vehicle out for a test drive(they just got the car in) and realize it needed an alignment. They told me all Will getting taken care of( alignment never happened) The beginning steps was very smooth looking at the vehicle and talking to the salesman. Paper work was easy with the salesman, then we went and talk to the assistant manager I believe.The manager was already stress due to call off has he mentioned. My question went unanswered or just completely ignored. Sign the paper work and came back in a couple of days to get my car. Started to drive the car realizing that the alignment never happened. So I called multiple times over a month time and left voicemails and never got a callback. So I decided to take my car elsewhere and pay for it myself. $140 for front and back alignment. I left my first review and then I finally got a call. They told me that they would reimburse me via check. Two months later no check, I have called multiple times. They just keep saying they are in the process of sending it. Definitely lost my business this time . (And if anyone at Coughlin know who this is , please don t call . I m no longer wanting reimbursed)