Jake's Radiator Inc
4.8 (98)
6 Simpson Ave, Norwalk, OH 44857
(419) 663-2831
autorepairnorwalk.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Kiel
3 months ago
My enthusiasm has waned. Taking tires on and off was simple enough, but my last visit was to install TPMS sensors. After install and their balance, I had unusual vibration beginning as I approached 80 MPH, which would get stronger and stronger under track conditions. When I asked them about this, they wanted to charge me again to correct it. Another shop checked the tires, and seeing how far out of balance they were, rebalanced them. I paid more at the other shop, but it would have been a lot cheaper if I just had it done right the first time.
Ty Keefer
3 months ago
Outstanding customer service. Couldn't ask for ANYTHING more! Roy, Kailey and the crew are top notch. Had a Vintage Air Conditioning system installed in my '71 Monte Carlo SS454. Looks and works great! Thank you for everything.Services: A/C system repair, Engine repair, Air conditioningServices: A/C system repair, Engine repair, Air conditioning
Kailey Hinckley
a month ago
Top of the line repair facility. Love the digital vehicles inspections because you see what they see by pictures or videos. Honest and truthful. Highly recommend.
Courtney Kwapich
5 months ago
I'd highly suggest Jake's to anyone and everyone! They got my car done pretty quickly and always kept me updated! They did a much better job than I even imagined and I'm so glad I went to them!!!
Amanda Porter
a week ago
Great service, great prices. Staff went above and beyond in my time of need.
Starlett Prater
6 months ago
Jake s is the BEST. Friendly staff, hard workers, and quality work/product. I recently got new tires and a battery from here and my car feels brand new. Thanks guys!Services: Air & cabin filter replacement, Exhaust, A/C system repair, Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Auto exhaust system replacement, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Air & cabin filter replacement, Exhaust, A/C system repair, Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Auto exhaust system replacement, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Christy Colwell
7 months ago
They are quick and very responsive to messages. The customer service is outstanding! They explain things to you well. I like getting the messages with there findings and how its all documented. I am always very satisified and feel well taken care of.
Brad Lapp
a year ago
Got my car in quick and fixed up when no one else wanted to bother doing some custom work. Sometimes you cant just bolt new parts together. Nice people and great service. Highly recommend.Service: Auto exhaust system repairService: Auto exhaust system repair
Robert DeLorenzo
8 months ago
Welded my cracked egr tube.this shop is one of the best I've employed to service me and my car, they treated me as a old customer, gave me a estimate of the repair and completed in the time they thought it would take. Thanks for your business being one of the best in Norwalk...Good work at a good price
Emily Bussart
3 years ago
All around wonderful! Technicians were kind and professional, secretary was welcoming and helpful. Service was done quickly. I absolutely loved that with the oil change service they did a thorough inspection and gave me a print out of detailed info about what would need work done on my vehicle, complete with pictures of my own car and estimates of what each repair would cost. They were never pushy about selling me anything like other places are. Great business all around and will definitely return.Thank you!Service: Oil change
Melanie Brimhall
2 years ago
I went here to get a full inspection to see what needed to be fixed on a vehicle I just purchased. They were very nice and gave me the details and had quotes ready for me. I was able to see for myself what was important to fix. They never tried to push me to fix anything and I appreciated that very much. I thought they were very professional and I really liked that I got to talk with the same guy every time too. I really recommend this place to anyone looking for an honest mechanic!! (Thank you Andy)Services: Tires, General repairs & maintenance, Wheel alignment, Brakes
Seth Yaussy
2 years ago
It was my first time using their service. They were able to pick my truck up from work and have it dropped back off to me, while paying over the phone. It made it so convenient. With my receipt was their multi point inspection and comments/concerns if there were any issues with it. Definitely made it a good experience!Service: Oil changeService: Oil change
Nancy Opper
a month ago
I am a repeat customer. The staff is always very accommodating and patient. I appreciate their expertise in repairing my vehicle.Services: Air & cabin filter replacement, Auto maintenanceServices: Air & cabin filter replacement, Auto maintenance
Aaron Fox
a year ago
Dropped my car off with a nail in the tire.That was a nice surprise after work.I m just telling you what happened to me.Oh and they tried selling my wife a replacement tire it s an awd Subaru.Didn t help us resolve it.Going somewhere else.I m sure most of these reviews are fake.Service: Oil change
Rita Caprara
9 months ago
Always pleased with Jake's services when I take the car in for regular services. Even if a problem arises unexpectedly, Jakes always takes care of me.Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change
Shirley Wallrabenstein
a month ago
Great service from very nice people
Serena Campbell
3 months ago
They are super sweet and they get your car in right awayService: BrakesService: Brakes
Lydia Bennett
a year ago
Great Team! Did a thorough inspection on my vehicle and the staff was very friendly. Did a good job keeping me informed.Service: Oil changeService: Oil change
Jennifer Greszler
a year ago
Jakes radiator Inc is a great place to get car repairs done. Service and special offers are a good thing. I recommend this repair shop!Services: Auto engine diagnostic, Auto engine tuning, Engine repair, Auto maintenanceServices: Auto engine diagnostic, Auto engine tuning, Engine repair, Auto maintenance
Joey Murr
a year ago
It was my 1st time ever using them. They were very polite and professional. They kept me informed on the progress of my vehicle throughout the day.Services: Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Oil changeServices: Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Oil change
Frank Van Dresser
3 years ago
Howard and the entire crew at Jakes Radiator has been taking exceptional care of my families automotive repair needs for over 40 years! It started with my parents vehicles and continued with my first car at 16 yrs old! They are always professional and I know I can TRUST them! They are ALWAYS honest and straightforward about what needs done!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Auto interior vacuuming, Oil change
j kim
5 months ago
The ONLY team I trust with all of my cars!Service: BatteryService: Battery
Jason Kennedy
3 years ago
They were great.. Took my truck in first thing in the morning, called me at 8 o'clock, ran down the options that they observed wrong with it, went over a preventive maintenance plan and the costs.. At first I thought it was a little steep, then thought about the Peace of mind knowing that it was in professional hands and that it would be worked on correctly instead of me going at it cussing and cursing because I didn't know all that was wrong..I would highly recommend thier services and likely take it back again if there's something I can't handleService: Oil change
Deanna McCarty
a year ago
Always explains the problem and gives handout of recommendations and estimated cost. Very thorough. Little pricey but worth it.Services: Electrical repair, Electrical, Oil changeServices: Electrical repair, Electrical, Oil change
Cheryl Patil
2 years ago
Anytime I have an issue or question about my vehicle, Howard and the team are ready to help. They always share what they find and make sure I'm taken care of.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Oil change
Caleb Riley
2 months ago
They do an excellent job with my truck every time I've had to bring it inServices: Brakes, Oil changeServices: Brakes, Oil change
Cathy Sheetz
3 years ago
I will always use Jake s. They were professional, and kept me in the loop at every step. These people are great!!Service: General repairs & maintenanceService: General repairs & maintenance
j b
a year ago
Andy was very thorough and detail oriented as well respectful JoeService: Auto water leak repairService: Auto water leak repair
Dan784
2 years ago
Andy was very helpful. He called me to let me know of issues before charging me for fixing them.
Brandon Miller
a year ago
Had the part I needed and was in and out quickly. Also great customer service!