2nd Chance Auto II
2.9 (58)
100 Whittlesey Ave, Norwalk, OH 44857
(419) 677-8023
2ndchanceauto.net
Claimed
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Borich
a year ago
Just purchased a vehicle. Shawn is an amazing guy. He really works with you and always helps you. I am very happy with my car. I would recommend everyone I know to him. Thanks again for my vehicle
Jeff Boyd
3 years ago
Bought a Truck From 2nd Chance Auto, and had a blast working with Shawn. he did a wonderful job. And even made me laugh. Yes the truck was dirty, And Yes it needs some work but i bought it anyhow. Shawn made me feel like i was his best friend, I'll be buying from him again. Thank you Shawn for everything. and no i still can't count to 20. Lol inside joke.
misty
5 years ago
I tried to buy a car with this place when my ex and I split (jan 2018) and he no longer allowed me the car.When i went there the car I was looking at only had "minor" issues. It needed a tube I gave them a 500 dollar deposit waited for my car which they insisted needed new breaks that they claimed to had also fixed yet my peddle touched the floor.3 days after driving the car the car over heated and the heat went out in the car.When i took the car back they wanted to charge me another 700 for them to fix what the didn't fix.Even told the owner himself I herd nothing but bad reviews but I needed a vehicle and he was the cheapest in the area (now I know why).Do not even send your worse enemies there.
Sharon Hensel
2 years ago
Very willing to work with you. Friend was buying vehicle (4th vehicle from him & upgraded each time), owner drove it first after inspection & noticed some things wrong. So he had replaced the brakes, rotors, calipers, put a new strut on it & some misc. things. Very honest!! Btw, his family buys from him also.
Ashleigh Ursetti
4 years ago
I have not done business with 2nd Chance yet but I plan on doing so my experience at his shop was good. I have heard many bad things from here, but from my experience so far, he seems easy to work with and was one of the only places in the area willing to work with me, due to needing a car unexpectedly and fast, regardless of the outcome based off that experience alone hes ok in my book.
Cait Venis
6 years ago
Bought a 2006 Jetta from this guy. When we test drove it we noticed some hard shifting and when we mentioned it he made up some story about how it just needed a flush. A month later the trans blew. Paid 2400 for the car and it's going to cost 4200 to fix.
John Hillis
7 years ago
Very pleased with the vehicle I purchased. Was very clean on the inside and everything that was wrong was fixed before I left the lot. The salesman was very professional in every aspect. He explained everything during the paperwork process. Explained in detail everything that was required of me as far as paystubs insurance an so forth. Very pleased with the service I received at 2nd chance.
Corey Taylor
10 months ago
Owner is very rude. They are the absolute worst place to buy a car.
Gaston Nehan
4 years ago
My name is Beugre Nehan. I was in desperate need of auto services when I reached out to 2nd Chance Auto II. Sean and his team have a level of human kindness you can only witness In person. This company has Excellent rates on all services and is willing to go the extra mile to make sure you are happy. I would recommend 2nd Chance Auto ll to everyone seeking superior service..Thank you again Sean!
Kyle Junior
8 years ago
RECENTLY TRIED TO BUY A SMALL SUV FROM THIS DEALER. THE CAR WAS DIRTY ON THE INSIDE AND UNDER THE HOOD, WAS LEAKING OIL, AND HAD A CHECK ENGINE LIGHT ON, ALL OF WHICH THE DEALER PROMISED WOULD BE TAKEN CARE OF WHEN I CAME TO PURCHASE THE VEHICLE. WHEN I CAME TO PURCHASE THE CAR, IT WAS STILL DIRTY, WITH THE CHECK ENGINE LIGHT ON. I'VE BEEN LOOKING AT ALLOT OF USED CARS, AND NONE WERE PUT OUT, TO INSPECT OR TEST DRIVE, WITH THOSE CONDITIONS. ANYWAY, AFTER INVESTIGATING THE CHECK ENGINE CODE, I TOLD THE DEALER HE WOULD HAVE TO COME DOWN IN PRICE IF HE COULDN'T GET THE CHECK ENGINE LIGHT OFF (I LIVE IN LORAIN COUNTY AND HAVE TO PASS AN E-CHECK). IT COULD OF RESULTED IN A BLOWN ENGINE. HE SAID A FEW HUNDRED LESS IS THE BEST HE COULD DO. I TOLD HIM I WOULD HAVE TO THINK ABOUT IT, BUT WAS STILL INTERESTED. A DAY OR TWO LATER, AFTER FINDING THE SAME CAR WITH A REBUILT ENGINE, LESS MILES, CHEAPER, AND IN MUCH BETTER CONDITION, I INFORMED THE DEALER I DID NOT WANT THE CAR ANYMORE. IT HAD BEEN ON HOLD FOR ME BECAUSE OF A $100 HOLD DEPOSIT I PUT DOWN, WHICH I NEVER GOT BACK. THE DEALER THEN BEGAN TO YELL, SWEAR AT ME, AND LATER TEXT ME ABOUT HIS DISPLEASURE WITH THE SITUATION, SAYING 'I SHOOK HIS HAND' AND 'WHERE HE'S FROM THAT MEANS SOMETHING', AND THAT HE 'HAD OTHER PEOPLE OFFERING MORE ON THE CAR' THAN WHAT I WAS OFFERING. I NEVER SAID I WOULD BE PURCHASING THE CAR IF HE COULDN'T GET THE CHECK ENGINE LIGHT OFF (WHO WOULD), AND I DON'T KNOW A USED CAR DEALER WHO WOULDN'T TAKE THE BEST OFFER AVAILABLE. AND IF THAT WAS THE CASE, HE SHOULD OF BEEN HAPPY I DIDN'T TAKE IT BECAUSE THEN HE COULD SELL IT AT THE HIGHER PRICE THAT WAS OFFERED. I'M SURE THERE WAS NO OFFER THOUGH. IT WAS THE MOST UNPROFESSIONAL EXPERIENCE I'VE EVER HAD. HE WAS OBVIOUSLY JUST TRYING TO MOVE THE CAR ON SOME SUCKER. BETTER LUCK NEXT TIME. WOULD GIVE NEGATIVE STARS IF I COULD.
John Chime
5 years ago
This place should be shut down. They roll back odometers, they sell unsafe vehicles, and do not take care of their customers. One vehicle they sold had a tire fall off and offered no assistance to the customer saying "it was sold as is"
Jennifer B
2 years ago
Missing a salesperson.. lots of cars, not sure of the prices but I do know a Pontiac suv sold for 1200$ so it seems they have reasonable payment options.
Brandon Fitzgerald
5 years ago
Me and my wife have had no issues with the owner he has been completely honest with us on everything and continues to be to this day...thanks for everything you do for us it's must appreciated!!!
Scott Booth14
3 years ago
My car was broke down on the side of the road at my house and the owner was buying my car and kept saying day after day he was gonna pick it up and it took him weeks now i have to pay $140 in fines because he is irresponsible and dont keep his word never do business with these guys ever
M None-ya
2 years ago
Messed up the oil change in my car, ruined the engine and of course they will not accept responsibility. Just keep scrolling below .
April Howard
4 years ago
Shaun was very helpful and love my car,he really wants to help customers get a good car thanks shaun
Love Bug
5 years ago
2nd chance auto help me get a really good car 2003 ford escape and help fix my car with a great price.
Andrew Grill
2 years ago
I bought a car from him. And I've had no issues...Service: BrakesService: Brakes
Kyra Bickley
a year ago
DO NOT GO HERE!!! Value your sanity please for the love of god.
D Hales
4 years ago
Great owner! Very honest and dependable! Always does things right
Kaila Neeley
3 years ago
Horrible!! Their cars are junk and the owner is hostile! Go anywhere but here
smeckticale Smeckticale
2 years ago
The owner says they've been closed for a month.... Even tho i posted this a bit ago it hasnt been a month
Joseph Odonnell
4 years ago
Solid deal on my vehicle. Shawn help out when i needed it most!
Marie Marie
5 years ago
Got all my car's here and love everyone.
Mark White
4 years ago
They have some that aren't too bad for used vehicles
power max
7 years ago
these guys suck! shawn tried to trade me sexual favors for a car
David Rushing
6 years ago
He will rip you off if he can.
Jennifer Lawrence
7 years ago
Heard ALOT about this place and NOTHING good at all....
Bill McLendon (McLendon Racing)
4 years ago
terrible, just awful customer service
Dan Alexander
7 years ago
Horrible experience!