Royalton Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carmen Vincelli
a month ago
The owner, manager, and crew were very helpful when I was in a small jam after getting a flat tire with my family near their shop. They were willing to fit me in to patch it and get me on my way, but there was too much damage. They put the spare on and offered some suggestions of near by shops that might stock the tire. Very grateful for their assistance. Would highly recommended them to anyone in the area.

  Stephanie Renee
4 months ago
It's really a long story. In a nutshell, after 2 1/2 months of my vehicle sitting in my driveway thinking I needed one thing done and finding out it was something completely different and of safety issue. I have my vehicle back and it's running like a champ!!! Best it has ran in at least a year. If you notice the paragraphs to the left of photo, shows they're efficient and are listening to us. Received honest, reliable and timely service. Thanks so much guys!! Happy customers here.

  Ghostman
6 months ago
The most honest and fairest mechanic shop in all of North Royalton area you can go to they are quick efficient and speedy and a fair price for mechanic work on any vehicle I wouldn't go anywhere else in all of Cleveland area and South side they can do any job efficiently and quickly for you

  Peggy Pyle
5 months ago
I would go to no other shop I have had terrible experiences by other shops in the area. This is my second time coming here. Gary always provides not only excellent service but really the most reasonable prices. He s very honest and Explains everything. It s the trust factor that I feel good about. I would recommend talking to them if you need car repairs.

  Dustin Hilliard
6 months ago
I'd give you guys 10 stars of it allowed me to! Absolute top notch service and your prices are fair! Rolled in (actually DIED) in front of the shop, my alternator died. Before I could walk to the shop, they met me and were already walking out. Literally. I will say that I am confident in saying that you guys are now my go to auto shop and I will highly recommend to anybody looking. Thanks!

  Sarah Mckelvey
2 years ago
Extremely honest owner and employees, Gary did a great job getting our 73 Gran Torino running in a very safe and reliable manner. He was very honest on the pricing and the work he did, we are taking all our vehicles here now.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Lisa Korduba
2 months ago
I love coming to Royalton Automotive! They are so nice and always take good care of me and my car. Thanks guys!

  Allyson Reynolds
8 months ago
Had our suv serviced before driving to and from Texas, and we couldn t of asked for a better experience. Needed new tires and oil change and a few other small things. It was quick to get scheduled and completed and fairly priced. Would recommend to everyone and will definitely continue to take our vehicles here!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto maintenance, Oil change

  Illia Levashov
9 months ago
Hospitality is on point! They are very honest and caring. Thank you Don and the guy at the front desk(sorry I forgot the name) for the extra step and detailed explanation of issues my Jeep had.Also almost twice cheaper oil change then your average chain mechanic shop.10/10

  Ray Eier
8 months ago
Our first time here for shocks for our 2012 Honda Civic. This is really a nice shop with a large, comfortable waiting room with TV, coffee and drinks. They are friendly and service-oriented. I can tell when I have "hit" the right place for our two cars. This is the right place! Thank you Mike and Gary!

  Fred Miguel
3 weeks ago
I take my fleet of vehicles there great people and great prices way better than serpentini Strongsville dealerships.

  Tatjana Krohn
10 months ago
Gary and his team went above and beyond to fix my squeaky brake issue. They are 100% transparent with their customers from start to finish. I also love that this business never over charges/tries to sell a service you don't need. I highly reccomend this business!Service: General repairs & maintenanceService: General repairs & maintenance

  Michael Lezak
9 months ago
First visit here. Don our Mechanic did an awesome job fixing the issue with our vehicle. Mike did an amazing job also. We are customer's for life. Highly recommend this repair shop. Very honest.Service: Steering & suspension repairService: Steering & suspension repair

  Dr. Laurna Mater
3 months ago
The staff is so professional as my friends told me and so honest, specialthanks for Don he was so friendly and professional in his work. Highly recommended

  Melissa T
a year ago
Absolutely love Royalton. Mike & Gary are phenomenal! My husband Rob and I never take our vehicles anywhere else. They are HONEST, and you can't find that anywhere else. They don't go for your wallet with a ton of unnecessary jobs, that just keep adding up. They deliver the quality of work that after I leave their shop, I feel 110% safe driving my family around.

  Zach James
4 months ago
Not trustworthy. I was sold a vehicle that was not at all as described. I had it shipped to me and Royalton Auto refused to do anything to make it right . They wouldn t even respond to me..Proceed with caution

  Dylan Greer
2 months ago
Great team, more than willing to help out with your problems. Open and honest!

  Jen K
8 months ago
Fantastic customer service and even better pricing! Shoutout to Don and the rest of the team for helping me out! Much better pricing than other shops in town and the turnaround is way faster. I will definitely be coming back!!Services: Air & cabin filter replacement, Tires, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Brakes, Battery, Oil change

  Rachel Hamm
2 years ago
I will never take my car anywhere else. Gary took care of me and my car the entire process. He called me constantly to keep me up to date with what he was doing and to make sure I was ok with ordering parts that were needed to get the job done. He kept all of the old parts to compare to the new parts. Great mechanics and great customer service! I will be recommending Royalton Automotive to all my friends.Services: General repairs & maintenance, Brakes

  Jesse Jusek
2 years ago
I took my previous car to Royalton for a check engine light diagnostic and they found many additional things wrong with my vehicle. These repairs would have cost a few thousand. Knowing that the car was old, had high miles, and only cost me a few grand; they advised me to not even move forward with repairs and to trade it in for something better.Outstanding! They could have made a ton off of fixing my car but, instead they were honest and really cared about my position. And as if that weren't enough... they actually knew someone who was selling the type of car I was looking to buy as a replacement and had him bring his car up to the shop for me to check it out! I can't say enough good things about this place. Will definitely be bringing my new car up there when it needs service. Thanks guys!Services: General repairs & maintenance, Auto engine diagnostic

  The Rev
4 years ago
I can't say enough good things about these guys. I have been taking my car here for the past 10 years. they have always been fair, I have never suspected that they were overcharging me. I always drive away with my car in great shape. Bill is awesome, and the owner Gary is very nice. they know me by name and are always sweet to me. I would recommend Royalton Automotive to anyone. Thanks guys!

  Scott Lessing
2 years ago
This company is amazing! My battery died and I was parked across the street. When I asked if they could help us, they didn't hesitate. Ryan grabbed a batter pack, walked across the street with me, and jumped my battery without a problem. I asked how much and he said it was on him. When there are so many people and businesses today who are out for themselves, it was amazing to experience true customer service without any strings attached. I can't tell you how impressed and grateful I am by this company and their values to help people while providing great service! Thanks you Royalton Automotive!!-Scott Lessing

  Direasa Mason
3 years ago
Gary & his staff put a lift kit, tires & rims on my Jeep Wrangler. It looks awesome & he is very knowledgeable & passionate about his work. He treated me with courtesy,respect & honesty. I will be back for any other work i will need done & I will also definitely refer people to him. Thank you Gary, I appreciate you!

  Emon
4 years ago
Took my 350z for an exhaust system upgrade.Their work was top notch.They cared for the car as if it was their own car. They explained exactly everything they were doing and price was fairly quoted.Absolutely the best place for performance cars.Love this place! Everyone was super friendly.

  Zachary Stephan
2 years ago
Excellent, honest service. My A/C compressor would not turn over in my 08 Accord on my way home from Michigan. I assumed the compressor was shot due to the age of my vehicle. Royalton Auto found it was just a bad relay and replaced it for a very reasonable price. Most other shops would have told the customer they needed to replace the entire compressor. Would recommend them to anyone.Service: A/C installation & repair

  Ziad Shwaiki
3 years ago
I have a Honda accord with a dent in the left rear. I took it to some local shops and the cost was 800+ bucks. Gary took care of it for a 100. Best part is he personally called me to give me my car back within 2 hours. Gary is as slick as his hair. Highly recommend Royalton Automotive !Service: General repairs & maintenanceService: General repairs & maintenance

  Dave Jordan
3 years ago
Royalton Automotive is hands down the best shop around. They are friendly and honest about the work they do. They tell you things the way it is. They are very observant and thorough, unlike other mechanics I used have used in the area. They will be my longterm mechanics in the future.Thank you very much Gary and the rest of the team for your great service Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Wheel alignment, Oil change

  Don Surratt
8 months ago
Tech Dan was very informative and helpful with explaining what was done to my vehicle. The turnaround time was quicker than I expected.

  Carrie Esser
4 years ago
My family and I have been taking our cars to Royalton Automotive for years! Bill always takes great care of us and they go above and beyond. A few months back I got a minimal dent in the back of my car and after I took my car in for an oil change I saw that they popped the dent back out!! It was incredibly kind. I absolutely recommend Royalton Automotive!!!!

  Thadda Layhew
4 months ago
Honest, reliable, friendly, sincerely could not find a better place.