Custom Color & Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa Sawmiller
4 years ago
I was in an accident a couple months ago and Custom Color was one of 3 repair shops within a reasonable distance that also had the highest Google ratings. I looked and they were the only one who took the time to respond to EVERY review and you could tell they really cared from their responses.It took a little time to get in. They were busy but DO WORTH IT!! My van was only a year old and it broke my heart that she'd taken so much damage. Thankfully it was all to the paneling and that's it. They repaired the panel over the tire and got a new panel for the driver side door. Then they painted EVERYTHING and faded things into the existing panels and added a clear coat. You can't tell. My van looks brand new!! And on top of that they detailed it and it was so sad that I had to drive out into snow! LOLTheir team is also really nice and they were so helpful with getting me a rental for the week I needed it. We started with a minor miscommunication. I needed to stop by so they could do a quick visible inspection to see how much damage it was to estimate how long the fix would take THEN schedule the drop off. But they still made it easy to reschedule.If anything happens to one of my cars again, I'll definitely trust them!!

  Jim Peters
4 years ago
Outstanding repair and paint work on my 2019 Aluminum F 150 Door for a very reasonable cost. Finished on schedule and did a complete wash and vacuum on the truck before I left. Highly recommend.

  Biljana RP
4 years ago
Excellent work quality. Very friendly staff in a privately owned company that cares about full customer satisfaction. They earned a new customer for life . I highly recommend these guys! Thank you very much for excellent job done on my Audi.

  Evie Novak
2 years ago
I had my car detailed inside and out. Custom Color & Collision did a very professional job and my 2015 Toyota looked like new when I picked it up. I highly recommend this shop.

  Rachael
3 years ago
Went during business hours one day and they were closed. Tried again another day and they were open, but barely even gave me the time of day for an estimate on redoing a previous bad paint job I had. How can you advertise that you're a paint shop that will do anything then tell me "I won't do it" and it's "unfortunate that this happened" along with other comments including telling me to go back to that person to fix it (which I already did and there s obviously a reason I m looking for a new place). I showed him a list of the things I needed redone, then he looked at 2 spots on my car that weren't even on the list, wouldn t look at anything that was on it, and then acted like he wanted nothing to do with me, asked and made other unnecessary comments, then wanted to hurry up and leave, which I found it all pretty rude. Seemed like a nice place with good reviews so I m not sure why I was treated this way, without even saying sorry for denying me.

  Theresa Stauffer
11 years ago
We have brought several of our cars to Custom Color & Collision, Inc. I have to tell you that the experience, given the circumstances, was excellent. Our cars were done on time and Mike and Andrea kept us informed whole time.I would truly recommend their services....an asset to the community of North Royalton!

  Angela
3 years ago
It's a large, state-of-the-art shop. Everyone there was super nice and so helpful. They went above and beyond. Also the estimate wasn't insanely expensive, either. I'm bringing both of my cars here for prep and paint.

  David Brodowski
6 years ago
I've never had a better experience from a body shop. Three drivers, three cars - lots of opportunity to review their work up close. Mike really takes pride on doing a 'perfect' job, every time.

  Carl Tiefenthaeler
4 years ago
Had the Tail-Gate on my 2017 Silverado worked on. They were very professional and had it done sooner than expected. Had a large dent removed and paint done. Great job, would recommend !

  T. G
3 years ago
Quoted my fianc� 1400 dollars for a 20$ fix. Very sexiest thought they would get away with it because she s a female. Very rude. Advise you go elsewhere to get a quote after them

  Steve Lavinski
3 years ago
The best body shop around. Nice folks. Car was completed when promised. Super clean facility that beats most (if not all) dealers and less expensive.Service: Body & TrimService: Body & Trim

  Darla Costa
5 years ago
Highest of praise for Mike and Andrea at Custom Color! On Time....On Budget... and TOP on our list for automotive repair and detailing!

  jadeedixon
3 years ago
Great customer service, very kind people and have helped with my families cars for years. I highly recommend them

  Ali
4 years ago
This place is great. Very professional and work they do is great. I won t take my car anywhere else.

  Joe Archazki
7 years ago
They did a great job with my car took amazing care of everything!

  Mariam Abdelshahid
2 years ago
I wish I could put no star. No trust with them. They messed my vehicle , and they need charging you for a very bad service.Make sure you read everything in their paper because for sure they are gonna trick you.

  Tony snuffer
7 years ago
I've had body work done on my Truck, Awesome job best place I've ever been.

  nurul choudhury
5 years ago
Great service fast and efficient. Prices are very reasonable shopped around Parma and they had the best price and service.

  Carol Sue Tyler
3 years ago
Very professional. Easy to deal with. Excellent workmanship.Service: Paint repairService: Paint repair

  Rose Gonzales
3 years ago
Great to work with pleasant and did an awesome job

  Cynthia Solic
2 years ago
Great customer service . Went above and beyond.Service: Body & TrimService: Body & Trim

  Dave Mail
6 years ago
They do quality body repair work!

  Roy Trowbridge
4 years ago
If you don't get there for breakfast you might as well forget it

  Marcus Sudman
7 years ago
The best.

  Jeremy Carpenter
2 years ago
It is calibur collision now

  Dan
4 years ago
Excellent service and work