Ken Ganley Hyundai North Olmsted

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vala Schaefer
4 days ago
Working with the CJ was a fantastic experience! He was friendly, knowledgeable, and went above and beyond to help us try to find the perfect car. Although we were unable to walk away that day with a new car (no fault but our own). He listened to my needs and preferences, and guided me through the entire process with professionalism and patience. I highly recommend him to anyone looking to purchase a car and will definitely be returning when we are in a better spot. Thank you for the outstanding service!

  Keith Giraldo
2 days ago
We had a great experience with CJ. We set an appointment and he had it washed and ready for us to check out. The whole process was simple and the service was amazing! Highly recommend if you are in the market for a new or used car!

  Scott Zuspan
a week ago
Service was excellent. I set an appointment for an oil change and got in and out in a decent time. They greeted me and didn't try to charge me for things I didn't need or jack up the price on me like Elyria Hyundai did. I needed tires so I went ahead and set another appointment to get those put on. Once again, I got in and out in a reasonable time and with 4 tires and an alignment the price was as quoted. Leron was the service advisor. I recently retired from the Car business after 25 years and I will recommend this place for service or sales to my friends and family. Thank you Ganley for keeping things affordable and maintaining good customer relations!!

  Sonja Jovanovic
3 days ago
I Worked with CJ to help me upgrade my vehicle and I could not have had a better salesman! He went above and beyond throughout the whole process and made sure all my questions were answered. Happy to have find the right vehicle and had the right salesman for the job!

  wayne gartin
4 days ago
C.J. was amazing. Takes the time to listen and help get you into the vehicle you want. Friendly, knowledgeable, and dedicated. He took the time to get us the car and the deal we wanted. He s our guy and that s why we keep going back.

  Stephanie Krueger
2 days ago
CJ was super friendly, professional, and very knowledgeable about my vehicle options and alsso worked well with the finance dept to answer my questions about adding/canceling additional policies. Checked in with me a few times after I purchased my vehicle to answer any questions that arose.

  Gavin Wood
a week ago
My experience with Ken Ganley Hyundai was incredible. Employees were very polite and helped me with any questions and concerns I had. Highly recommend to anyone that is looking for a new/used vehicle

  Kathy Carr
2 months ago
Gus was my service guy when I went to drop off my car. He was friendly and very knowledgeable. He made the experience quick. He kept me up-to-date on what needed to be done and gave me suggestions on what I should do to my car. I used to take my car to another dealership for service, but I will be taking it to this dealership from now on.

  Madison Routh
2 months ago
Cj was very thorough, and listened to everything I needed and wanted in a car. Very knowledgeable about the specs of each car and what can be added to make it fit my style. One of the best car dealers out there 10/10 highly recommend! He was right on the money and very attentive and quick to come up with ideas and solutions to my fears of buying a car. Definitely ask for Cj :)

  Francis Zahorchak
a month ago
I was very impressed with the entire leasing process. Everything ran very smoothly. The salesman, Conner Zajankala, was terrific. He was helpful, knowledgeable and above all, respectful. I am completely happy with my dealings with Ganley Hyundai North Olmsted.

  sherri house
2 weeks ago
My experience was excellent! CJ was my sales person. He was far more knowledgeable than our sales person we had at the Norwalk location. There was not a question we had that he could not answer. His sales manager John was also super pleasant. Keep up the great work Ganley:) Thank you.

  Gabi Denunzio
a week ago
Cj, has been the best salesman, I have ever met. He knows about each car, that I want to look at. I would definitely recommend on going back to him to buy a new one.

  Malachi Lara
3 days ago
CJ is good guy. Great communication skills, honest, fair, and most of all trustworthy. I would send all my family and friends to him! He s the man you need!!

  Leanne LaBonte
a month ago
Had a great experience. Cj was awesome. Very helpful and not pushy like some salesmen can be. He really worked hard to get us the best deal. Will be a repeat customer in the future!

  Juan Gabriel Arce Santiago
2 months ago
Look nowhere else if you re buying a Hyundai. The treatment was so good my wife and me bought each a car! Kyrstin was knowledgeable, empathetic, transparent, and overall a great seller. Dealer didn t over pushed on add ons and I feel that I got a great deal. Will definitely go to them first for my next purchase.

  Christina Corsi
2 months ago
I had a fantastic experience at Ken Ganley Hyundai North Olmsted. Conner was extremely pleasant to work with and made the car buying experience much less stressful. He was knowledgeable and when needed, quickly found the answers to all my questions. The team patiently walked me through my various options until I chose what worked best for me. Thank you!

  Joe Neroni
3 days ago
CJ was patient, friendly, knowledgeable and did not put any pressure on us to buy. He laid out the options so we could make the right decision for us.

  Rebecca Reed
4 days ago
CJ at Ganley is awesome! He takes the time to sit with you to make sure he is understanding your needs. Additionally, he takes time to make sure you are happy with whatever deal is made.

  phillip demko
3 days ago
CJ was fantastic in my car buying experience! He made things easy for me when car buying can be stressful and overwhelming! I would recommend CJ all day, everyday! I would definitely come to CJ again!

  Cynthia Salazar
3 days ago
CJ Swander was our salesman at Ken Ganley Hyundai, in North Olmsted, Ohio. He was friendly and professional and took great care of us. My daughter bought a 2023 Santa Fe and we ended up leasing a 2024 Tuscon! When I am ready to replace my 2020 Tuscon, I ll be contacting CJ!

  Jessie Riedel
4 days ago
CJ is absolutely the best! When my mom and I went out car shopping he was extremely helpful! He is the prime example of what a salesman should be!

  Alexandrea Thomas
7 months ago
Be careful bringing your car here for service. I was there for an oil change and tire rotation. The next day I was on my way to class and heard a loud clunking sound. Turns out that multiple lug nuts were HAND LOOSE! Absolutely unacceptable. Fast service is great but not when it jeopardizes your safety. No longer trusting this location for any car needs.In addition, I tried to call the service department and was sent to voicemail multiple times.

  EILEEN ANTHONY
3 days ago
I m on my second Hyundai from Ken Ganley. CJ is the best. He knows what I like and is a great rep. I always have a good experience there.

  florence drayer
3 weeks ago
CJ is the absolute best. It took a long 4 days to get me into an amazing car and kept me updated through all of it. 10/10 would recommend going to him!!

  Katie Ayala
4 weeks ago
Ken Ganley is great but Cj was absolutely amazing, he is very personable and kind. I wasn t sure if I could get into a new vehicle but he worked his magic and I m completely happy and satisfied!

  Michael Pfeiler
2 weeks ago
CJ and Carlo were fantastic. They were able to get my sister into a brand new Jetta with more features than she expected and still under budget. They made the leasing process painless for us.

  LANA GARDNER
2 months ago
Worst experience ever. When did we forget the basics in customer service. If I pay my bill for service on my car you return my keys!! You don t make someone sit around for an hour to have the tow truck drive come get them. It s not their car. It s mine. And when is it ok to be rude to the customer when all they are asking for is some common decency. All you have to do is ask questions. Never showed me where my car was. Never said the battery was dead. This was my first and only impression of this dealership and they failed miserably. I will never buy from them. I will never recommend them. I will go on every platform I can and speak on this matter because this was a disgrace. SHAME ON YOU!!

  Ron Smart
10 months ago
BUYER BEWARE!I dropped my 2015 hyundai Sonata sport off for 4 recalls to be fixed on 05/19/2023. I received the call to come and pick up my vehicle later the same day, that all the service was completed.Upon entering my vehicle the driver seat was moved all the way back to it's furthest position. I moved the seat up to my regular seating position and went a little too far forward and when I attempted to adjust the seat backwards the switch would not work. I tried this many times with no luck.I entered the dealership and explained the issue and a mechanic came out to diagnose the issue and agreed there was an issue and I was left with the impression that the service was covered since the seat was working when brought in for service.They kept the car over the weekend and I received a call Monday morning that the service would cost me $272 to fix the issue that they caused and acknowledged as much the previous Friday.Needless to say this was not the outcome I was looking for and decided to go elsewhere to have the issue fixed.Please be careful in getting service done here as you may come in with one issue and leave with another.

  Alex Gibbons
a month ago
Dealerships tend to be intimidating, but Cj went out of his way to make sure we were treated like family! Very knowledgeable and helpful! I will be happy to always send people his way!

  Mandie Kohlenberg
3 days ago
CJ really helped me get in the perfect car for me. Explained everything very good. I am very satisfied with the service I received.