Belden Village Towing Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Varn
a year ago
NEVER EVER EVER USE THIS TOWING SERVICE!!! Having had my 2017 Nissan Maxima merely towed and stored at their yard, I now have a rip in my leather center console, a completely destroyed windshield washer fluid reservoir, my skid plate was CUT OFF my car, there is a severe dent in the rear door jam, and the interior of my car was completely covered in dust from apparently having had all the doors left open on their yard for some considerable time. These people are snakes. I wouldn t even trust them to make a sandwich without damaging it.Services: Special vehicle towing, Car towing

  Ellyn Moser
7 months ago
Holy moly! 10 Stars if I could! Our car was undrivable and in a tight spot. Rich, the owner, came out with his tow truck but he had to get it on at an angle, but was able to straighten the car out and get it on his flatbed. He drove to our house and delivered it into our garage perfectly straight. Absolutely amazing!! This man has mad driving, towing, and straightening skills!!! We were very, very impressed and will call him again if we ever need another tow!! Thank you Rich!!Services: Special vehicle towing, Car towing

  Jayne montgomery
8 months ago
Yesterday I called in the morning. I hit something on the highway and took out one of my tires. Mfg Roadside Assistance is suppose to take care of this. Not so much. Called BV Towing -the gentleman that answered the phone was extremely polite. And he sent a truck right out! James who was the driver was so very helpful and kind. Thank you James-you went above and beyond. For a disruption to start my day these fellas were so very helpful. Use them th get are good people. Thanks againService: Special vehicle towing

  Paul Altman
3 months ago
Great job on my buddies babby

  Rob Moser
7 months ago
Rich was amazing. This is what a professional should be. A skillset that absolutely had me, my wife, and my son just in awe. You don't know how much of a role experience plays in an occupation until you see it in action. Just Wow.

  Angela Strickland
5 months ago
Arrived 10 minutes after I called to retrieve my keys from my locked car. Very professional and prompt !Service: Car lockoutsService: Car lockouts

  Don Campbell
2 years ago
I ve used Belden Village towing twice and both times the service was outstanding. The pricing was very affordable for the tow services they performed. The office was very helpful when I called to set up the service I needed. Both drivers were highly skilled at backing the vehicles into my driveway and were very friendly. I will definitely use them again if I ever need another tow. Service: Car towing

  Bob Tener
2 years ago
Outstanding service. Mark helped me out when my Jeep was stuck at a shady dealership. To his word, he arrived in the morning and recovered my Jeep and hauled it to a transmission shop for the necessary repairs. Thankful for his help as I was addressing the situation from almost 2 hours away from Canton. Great Service, Reliable, and Great Value. Thank you.Service: Car towing

  Maria Schember
10 months ago
The guy who came for my car was super friendly and helpful. He tried to jump it and offered half price for just coming out if he was able to start it up and I didn't need to tow it.

  Michele Lynch
a year ago
While the service from this company was timely and good they took 9 days to charge to my credit card causing issues with my bank. I called the company and they seemed to think there was nothing wrong with it taking that long to process a payment. In the future I will be using a different company.Service: Tire changeService: Tire change

  Nikki King
2 years ago
If I could give 0 stars I would. After my car was stolen and wrecked yesterday Jackson Township had this company tow my car to their facility. The whole process with them has been a headache and they have extremely poor customer service. Upon arrival the first thing we were asked is if we had full coverage insurance when we answered no the front desk worker proceeded to say he thinks my car is totaled and tried to get me to sign over the title of my car instead of paying $300 for the towing fee. I luckily knew better than to trust his word and asked to go look at my vehicle before making such a decisio. Upon looking at the car it has front end damage but is in no means totaled. So we paid for them to hold my car and left the key with them to give to my tow company when they came to pick up to bri g to shop next day. Fast forward next day my auto body shop calls to tell me that Belden Village Towing claims to not have my key. So I call Belden Village Towing to ask about the matter to which the man told me to calm down when I wasn t talking loudly or using foul language just simply asked what s going on with my key. Then lied and said that they told my tow truck drive they DID have the key. I asked then why would they tell me you said you didn t? He replied with Well I didn t know we had it at first VERY UNPROFESSIONAL WOULD NOT RECOMMEND.Service: Car towing

  Qasharie Moore
2 years ago
Great towing company! Definitely helped me in my situation. Workers were wonderful, kind and very generous! Did their job in great timing, didn t have to wait long at all:)

  Jacqueline Wolf
9 months ago
They got out to me quickly and I believe his name was Denver phenomenal service! Highly recommend!

  Ken Palosi
4 months ago
Super fast and professional service. I would use them again

  Tammy Essig
2 years ago
He was really nice to let me get my wallet after hrs. Low stars are for the hrs they have if you work 8 to 5 you will not be able to get to your car. They close at 3 pm. This made it impossible to get things out of car until it was moved. My winter coat and paper works as in my car. I was not able to get there in between the hrs they have. Night hrs would help ppl who can't get there between 8 and 3.

  Sarah Heller
2 years ago
We called Belden Village Towing to get one of our buses unstuck from the driveway of one of the individuals we pick up. They arrived in a jiffy, were efficient, friendly, and did not end up charging us. They will absolutely be the first people we call if this ever happens again.

  Orysia D'Aurelio
4 years ago
They were quick, professional, and fair price. Our car died on us by the Akron/Canton airport. The person answering the phone was kind and took care of us quickly. They said it would be no longer than 40 minutes and they came within 30 minutes. Highly recommend Belden Village Towing.

  Emma Shunko
9 months ago
Won't help with a flat tire. Apparently they offer the service of putting air in a tire if you do not have a spare but won't do it. Will only tow.

  Mark Greaves
4 years ago
Excellent customer service. I had a truck available in less than 30min. I want to thank Rich for helping me out when I was in a very hard spot. He went beyond going out of his way to help me. Would not hesitate to use Belden Village towing again. No worries with them.

  Christine Pearl
4 years ago
Excellent customer service! I was stuck at the gas pump when my key would not work in the ignition. The back seat windows were open for my big dog, the temperature was dropping rapidly, thought I had "roadside assistance" as part of my insurance policy -- found out the hard way I did not. I called Belden Village Towing -- probably sounded like I had been crying, 'cause I had. Mark, the owner, put me at ease by stating they would be right out -- which they were, and would treat me right -- and they sure did! Chris, the driver, to my amazement got the car started and even showed me how he accomplished that should I have the same problem again. In this day and age good customer service is difficult to find, never mind a business that actually cares about people. I found both at Belden Village Towing! Thank you so much.

  Lori DeLong
2 years ago
Had no idea who to call when my car broke down 50 minutes from home. They got my car in a timely manner and towed it down to New Philadelphia. The cost was very reasonable. Definitely recommend them!

  Alec Bondo
4 years ago
I ve used a lot of local towing companies and have never had a better experience than when I used Belden Village Towing. The operator was very helpful and friendly. The driver, Donnie (I believe is how it s spelled) was great. He took care of my car and was easy to work with.Highly recommend this company.

  Michelle Inman
11 months ago
Had a flat, couldn't get the lug knots off. Got towed for $80, kinda high. Got it towed t a tire shop. Quick and convenient

  Bill Mullins
9 months ago
The driver was so rude he was mad as soon as he got here complaining about he had to pull my car out of the driveway so he can hook up to the front of it don't start my battery and put air in one of my tires even though I mentioned all this on the phone he was an older guy acting like a child I almost called I was so mad but I figured why waste any more time

  Tina G
4 years ago
With everything going on in the world the last thing I needed today was a flat tire. I called a few places and Belden Village Towing had the best response time by over 30 min. The young man Jamie was very professional and understanding that I was in a hurry to beat traffic. Thank you Jamie for saving my day.

  Andrea Morgan
4 years ago
I had a very unusual and difficult tow. Our tracked, with bucket, Kubota was stuck in heavy mud and sinking. Michel came to our rescue quickly and pulled out all the stops to accomplish the job. He was totally knowledgeable and professional in his mission. Five stars are not enough for this excellent service!!

  Kat K
5 years ago
Today was the second time I've called these lovely people for a tow in the last 30 days (bad luck, not a junker car). The first, it was about 9pm on the evening of December 27th. My car hit some road debris and the tire blew out. Unfortunately, the spare had a serious case of dry-rot so it blew out a few miles later. So there I am a few days after the holiday, at night, on Highway 8 not even to the Arlington exit heading towards Canton and stressing the heck out because I have to work early in the morning. They managed to have a driver to me within 25 minutes of the call. He was a very friendly and sympathetic man and got me towed to Walmart so I could have my tired replaced at their auto shop the next morning. He got me to Walmart and actually waited with me until my ride arrived so I wouldn't be standing outside alone at night (he didn't charge me a cent for that, but I definitely gave him a nice tip; please always tip your tow driver).So, when my battery died in our lovely cold snap and I couldn't find my jumper cables, I called them to be towed to Walmart (again) so I could have my battery replaced. Once he'd established the issue, the gentleman on the phone told me without any prompting that, if I liked, they could try to jump the car instead of towing it, that the jump would cost $30 instead of $60 for the towing, and that if the jump attempt didn't work, I would not be charged for it. When the driver arrived, he was again very friendly and with his magic box he had my car running again in under a minute.At this point, my car has 4 new tires and a new battery, so hopefully I don't need a tow again soon. But, if I do, I will definitely be using these nice people and, if a friend or coworker ever needs a tow, I will definitely be recommending Belden Village Towing to them :)

  angela aniwahya
a month ago
Very quick & professional experience.

  Sean Richards
4 years ago
Good prices and great service. Much better than any other tow truck company in the area. They picked up my car quickly and got it to where I needed it alot faster than expected when they were very busy.

  Melanie Goss
5 years ago
This is a good honest company. My mom used them when my car broke down and they were nice honest guys. You want that when your stranded. Mikel was a sweetheart and the kindest guy ever!