SmartStop Self Storage
4.9 (375)
700 W Russell Rd, Sidney, OH 45365
(937) 507-5874
smartstopselfstorage.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Satterfield
2 weeks ago
The website provided quick reserve ability and accurate information. The facility is nicely kept and well maintained. The office woman was kind and respectful. She offered the best service and care! The unit is clean and also well maintained with easy access!
neil murphy
3 days ago
Chelsea was extremely helpful and kind. She help us find just the right unit. I would highly recommend this place. Only thing I wish was that they had a light inside the units.
Susan Freeman
2 months ago
Chelsea Behm was very fast and efficient. She explained everything to me and even let me look to make sure the one I chose was big enough. Very pleased with her service.
Everlee Leffler
2 weeks ago
Chelsea was very helpful and patient. She was professional and got me through the process quickly!
Casey Hall
3 days ago
Chelsea was so kind and helpful! Great customer service! Thank you again for all your help!
Marcy Hauff
5 months ago
Chelsea was so friendly and informative ! I literally was just going to compare prices but before I left I was so comfortable and felt so safe leaven my stuff here! Everyone's is going threw something and haven someone being so kind and so friendly makes it so much easier! Great place great people !
Breann Mannell
a month ago
Chelsea has been a huge help today getting us set up with our storage unit. Definitely appreciate her assistance
Rita Romer
2 months ago
It was great the young lady was pleasant courteous answered all our ?? I'd recommend this place and Her
Simcha Dubinsky
3 weeks ago
Got set up really quick. Chelsea was extremely helpful. Would definitely recommend
Eric Roe
3 months ago
Great facilities and easy entrance. A very lucrative pricing scheme so be careful of what you sign. They will nickel and dime you.
Space Jeff Daddy
a month ago
Chelsea help me out amd explained everything! Place is safe clean and secure for a good price!
Donna doak
5 months ago
I was always greeted with a Smile and genuine kindness. Your staff is exceptional in customer service and knowledge. I will and would highly tecomend your business.
Zack L.
5 months ago
Just went through the unit rental process. The staff was super nice and helpful. Would recommend this location to anyone!
Joshua Back
4 months ago
Very nice place to store your items. Very clean facilities and customer care is top notch. Highly recommend
Joni Graves
5 months ago
So happy we googled Smart Stop Self storage. Chelsea has been very helpful and an awesome person. We even rented a unit!
Brittani Lloyd
6 months ago
I would like to thank Smart Stop Self Storage!! because of them I am able to have a safe secure and very clean space for my valuable items. Also they were very helpful with providing me with the most loyalty and respect!! Thanks again!
Howard Wooddell
a month ago
Chelsea is a good person. She explained everything about the storage unit.
Stephen Skaggs
6 months ago
Chelsea was very friendly, explained everything in detail and patient with my questions. Would absolutely,Highly recommend, her and her facilty to friends!!!
Brian Hanson
11 months ago
Chelsea/EmmaTwo of the best employees I have dealt with in a long time. Both went beyond their responsibilities, and assisted myself in various ways. Took me to see the storage unit, dealt with my seemingly 7000 questions, both with absolute patience and kindness.Could not ask for better customer service! Great employees, but more importantly, just both great people!Thanks for the incredible customer service!BH
J W-D
4 months ago
Great staff and units, I would definitely recommend to other people.
K Ableman
4 months ago
Moving to Sidney and she was very friendly and helpful. I highly recommend them.
A eh Johnson
8 months ago
The employee Chelsea was such a nice opening experience for us. Super kind, very helpful and loved her attitude at the office. Will be seeing her again!
D'Anne Wappelhorst
11 months ago
Very nice and clean office. Chelsea was very professional and knowledgeable and answered all my questions and helped me to decide on what size unit I will need when I'm ready! I'll definitely be doing business with Chelsea in the near future!
Farida Migally
a month ago
Chelsea was very professional helpful welcoming and sweet
Tim&Jess Mangen
a year ago
Great customer service with very compassionate employees. A very clean space and very well kept. The only concern is increasing prices for long term storage.
Angela Strunk
7 months ago
Chelsea explained everything about the storage units and showed us a couple so we had a better image of what we needed. She went above and beyond to help us. Thank you
Dan Wooddell
3 months ago
Great experience!! The young lady was very helpful
Lady Posh
9 months ago
Chris was very professional and pleasant. Great assistance in picking out the correct size unit needed. Recommend! Thank you Chris. Kjt Properties Management & Leasing, LLC
Savag3 Xd (Almighty key savag3)
8 months ago
Chelsea was amazing. I called to ask questions about a couple of things and she answered everything i needed to know. I definitely will be storing my stuff with you guys.
Amy Brown
5 months ago
Britney was friendly and very knowledgeable and helpful! I got a great rate online too!